Alabama chimney repair

Everything done was done professionally and with all information needed for me to understand.

He resurfaced a sentimental concrete fountain that was in need of repair. It looks almost new now. He was very knowledgeable and helpful. I highly recommend him for any concrete needs.

Erik at Alabama Chimney Repair was wonderful to work with! He provided excellent customer service, was professional and friendly, and made the entire experience a breeze. I really appreciated his help and would absolutely recommend ACR for anyone needing any work, inspection, or sweeping done with their chimney.

We highly recommend Alabama Chimney Repair! Erik showed up on time and was very knowledgeable and friendly. He kept us updated as the project progressed. His work was very detailed and thorough and he did a great job on cleaning up when he was finished! We give Erik an A+!

Erik did a great job going above and beyond expectations. On time , courteous, respectful of property.

He did an inspection and listed his finding and a repair need . He also inspected the inside and said there was a crack I. The bottom of the fireplace. He said he could take care of that for us while he did the other repairs . I left to go do an errand for work and my husband and son were at home during his visit. When I arrived back he let me know he was complete and leaving. He seemed so nice and genuine. My husband asked me if he had left because he had not seen or heard him come in to cover the fireplace or place mats down as they usually do when cleaning the chimney to contain the soot from getting all over the living room . I said I just assumed he hadz z both my husband and son said they never saw him do any of those things Later that night I got up thinking about the fireplace repair and noticed it had not been comoeted either. I reached out to him the next day and at first he said he wasn t able to do that because he had already given us such a big discount and his boss would not let him . I went over with him that he had said that and he then agreed he had said that . (All this can be found on our messages on Angie s list). He said he would come out the next day and he never did saying he was to busy. The next day I called him and he said he couldn t answer because he was at school with his son .( No problem I understand family time) I asked him to call when he could. He never did . Feelinh frustrated I reached out to Angie list on Monday night. About an hour later he messaged me that he would be out at 2 on Tuesday. I made arrangements to be there at that time .He then sent a message about 1:30 that he had to go to Guntersville and could not make it that day . I asked him to call. He said he could and I asked for 2 minutes so I could get to where I could take a call. He never called . I called him and he started sending messages that he could not receive any messages because he had bad reception in the areas he was at. During this time he also tried to sale us a roof repair which we had a roofer come out and they said it all looked fine but they would watch it for us . He mentions his boss but there are no other numbers on his card or invoice to contact anyone else . His invoice is blank for ways to contact anyone .I also tried the Alabama Chimney Repair site I found on line but the website takes me to a different company in fort Payne Alabama and the number it says call goes to A-1 Chimney repair on Huntsville .Neither are affiliated with him. They also verified that a chimney cleaning was pretty standard as I had had done in the past. Eric might be available great hard working guy but right now I am feeling I got taken for $700 dollars . All I am asking he that he comes out to complete the fireplace floor as he say he would and confirm with us about if he actually cleaned our chimney which I am starting to doubt . I did an initial review on Angie s list of excellent without checking on these areas to start with . Lesson learned I should have waited to inspect everything. Seemed like a great guy.

Wonderful guy, very patient. Also very thorough with information. Gave us a good price for a chimney that's been "abandoned" for 16 years. :)

Eric was great! He kept me informed throughout the entire process and clearly explained everything that needed to be done to get my fireplace back in proper working order. I really appreciated his professionalism and communication.

To the best oglf.my knowledge.

He fit me in. Was on time Saved me over 35% and explained everything very precisely. Thorough and trustworthy. I left to go to work he even let my dog in and out of the rain for us. A+ CLASS ACT . HE DID FENCE REPAIRS FOR US TOO. 5 STARS. Very affordable monthly services too.

Excellent work. Great communication. Personable. Fair price.

He did a great job today on cleaning my pool

Erik did a great job cleaning the pool, fixing the pump and making it sparkle again.

I am completely happy with the work on the chimney and the short time it took to do the work. A++ all around. I will be hiring him again.

He explained the work needed and took pictures of the before and after work. Satisfaction. This is the first I have seen your request for a reply, sorry.

Did what we asked informed me on everything I needed to know and helped with everything

Erik was very professional. He contacted me quickly and kept me posted as to his arrival time. He has very good people skills and is a great communicator. He is very knowledgeable about all facets of gas fireplace inserts. He took all the necessary time to answer all my questions and walked me through the lighting procedures of the different kind of systems. I would highly recommend him and I won’t hesitate to contact him for further assistance!!!

My experience with Alabama Chimney Repair was wonderful! They documented before and after with many photos so I knew exactly what was taking place. Their communication throughout the process was exceptional! Curtis, the tech who came to my house, ensured all my questions were answered and was very personable. I highly recommend them!!!

eric was terrific! very professional, personal, and treated us like family. got an estimate in a timely manner and did the work timely as well. he fixed the door on my fireplace as well and i didn't even have to ask him to. showed me before and after pictures and made sure i understood what needed to be done.explained warranty as well. cleaned up very well and didn't make a mess.he respected my home and fixed everything right the first time. excited to build a fire for Christmas as we have not had a fire in 15 years. will definely use them again and ask for eric!

Very honest , didnt try and sell me a bunch of stuff I didnt need to do. Was a little late but gave me plenty of updates was just doing another job and it ran a bit late. I like all his reports and pictures. Never know if you dont get on the roof if they do what they are paid to do. Also the warranty is amazing.

Erik Winn was amazing. He provided a quick response and service. I would highly recommend his services. Thank you so much for a job well done.

Very pleased with the work performed.

Erik showed up on the day and around the time he told me he would be here. I feel as though he done a good job on his work. Told me exactly what he was gonna do and never pressured me into doing any other work I didn’t want done. He did suggest other things that might need to be done, but again never pressured me into doing those other things that might need to be done overall I feel Eric done a good job.

On time, friendly and fair priced.

He was great! He was very communicative and showed pictures. He came to do the inspection and the job on the same day!