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83% Recommended

4 Years In Business

Company Details

  • Bilingual

Contact

366 South Arrowhead Court
Round Lake, IL 60073

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 8:00 AM - 12:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Ceramic, porcelain, stone Tile Installs
  • Kitchen Backsplash installs
  • Bathroom Remodel
  • Handyman Service
  • Painting
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered

Ratings

4.3
18 Verified Reviews
  • 5
    13
  • 4
    2
  • 3
    1
  • 2
    0
  • 1
    2

Highly rated for

Showing 1-10 of 18 reviews Showing 0 reviews
5.0 Constance S. Grayslake, IL
4/13/2021

I hired Alfa Tile to rip out and install my backsplash. Alex did a excellent job! He cleaned up each time he came. Very professional and courteous. Very reasonablly priced. I would highly recommend him for any tile job you would have.

5.0 Aleks R. Buffalo Grove, IL
3/14/2021

Yes

1.0 Kim P. Palatine, IL
1/21/2021

A side from the poor quality of work, Armando was polite and friendly. UPDATED RATING: Armando was constantly at least 3 hours late and always had poor excuses for it. He did caulking around my bathtub and shower, and within a week, the caulk was dried out and cracking. As a temporary solution he placed tile strips. Then at a later time, he caulked over the temporary strips rather than removing them first. He installed a ceiling fan well, however, he left a big hole in the ceiling. All of his work now has to be redone. He is not professional at all, and this has been a nightmare!

5.0 Laurian H. Beach Park, IL
10/17/2020

The two men tackled the jobs and did an awesome job!

0.50 Arthur S. Buffalo Grove, IL
7/31/2020

Hired Alex for the full bathroom remodeling. He did not waterproof the shower and told me this was optional. 1 year later, actual mushrooms started to grow in the shower pan. When another tile contractor removed the shower pan, it had water penetrating the tile and rotting out the curb. Additionally, because the marble tile had an epoxy resin backing it the thin-set did not adhere to the tile because the Alfa tile used the wrong thin-set and did not prep the tile by either grinding it o using an appropriate primer to prep it which when removed tile was removed split cleanly between thin-set and tile indicating no bonding what so ever. Every contractor who reviewed the work said it was done extremely poorly and unprofessionally. The warranty for the work was not honored.

Response from Company:

A false review. Not a true review.

5.0 Robert M. Spring Grove, IL
7/1/2020

One company bid twice as much as the one I hired and one could not be reached other than by leaving a message with no call back. One also came to my home, evaluated the work and failed to respond even after three phone messages requesting the estimate that was never provided. The Home Advisor provided contractors for the most part were a bust.

5.0 Pattie C. Cary, IL
9/15/2019

4/14/2019

I am a first time homeowner and was trying to fix up my home gradually with a budget in mind so I contacted multiple contractors before choosing Alex.I contracted him to convert a garage from having to 8’ doors into a 16’door.He did a great job with the conversion but some extra work was done by him which I did not ask for in our initial walkthrough but I assumed it was being done within the price of the estimate he gave me so I did not question it.On the last day of the job I received a “final estimate “ which almost doubled the price of the job.I was planning on giving him some more money than we agreed on anyway but for him to change the price of the job that drastically without at least getting my approval first I felt was unfair business practice and he lost a customer since I had more jobs at the house that I needed done but I will have to look elsewhere and will use this as a lesson on what I need to do differently next time so it doesn’t happen again.If you end up choosing him as your contractor you will get good work but just be careful and ask questions if work is being done that you did not approve.

4.0 Ira M. Mundelein, IL
12/4/2018

good follow up on initial contact...willing to go the extra mile...accommodating and professional.. definately on my list for future projects.

5.0 Judy N. Lakewood, IL
11/18/2018

He was top notch/did many project for us and we loved him! We would recommend Alex to anyone and definitely give him a 5 star-he’s the best!!!

Showing 1-10 of 18 results Showing 0 of 0 results
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Photos

Alfa Tile, Inc.

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