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89% Recommended

11 Years In Business

Company Details

  • Verified Licenses

Contact

See Phone Number
500 West Main Street
Wyckoff, NJ 07481

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • HVAC
  • Heating forced air , hot water, steam , heat pumps, service and installation also experts in high efficient boilers best prices and
  • Gas and Oil Fired
  • Commercial refrigeration , commercial ac including chillers
  • Home central ac
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.5
217 Verified Reviews
  • 5
    173
  • 4
    23
  • 3
    4
  • 2
    3
  • 1
    14

Highly rated for

  • Quality
  • Customer Service
Showing 1-10 of 217 reviews Showing 0 reviews
0.50 Tony K. Hewitt, NJ
1/21/2021

Actually I would not give them any stars.

5.0 Lorraine C. Rockaway, NJ
1/15/2021

Super nice. They responded immediately. Great service.

4.5 Gowri V. Scotch Plains, NJ
1/4/2021

Alfano were agile technically sound and courteous

12/18/2020

Hmmm. Pretty mixed experience. They DID get a new furnace installed in one day, and worked to 7 PM to do it. The furnace costs about 1,000 dollars, and they charged us 4,200 dollars. That is VERY high labor costs... 3,200 dollars! I reckon it was opportunistic pricing. And, I wish they had told me that the Goodman furnace is the cheapest quality, we would have chosen a different brand. Then, the installer said, all parts are warrantied for 10 years, but the contract they sent after says 5 years, with 10 years for heat exchanger only. The installer said the office will register the furnace with Goodman, you do not have to do anything. When I emailed them, they said, no, we need the serial number!!! The installer could have just taken a photo. Now, it is up to me to unscrew panels and find that number. Grrr. Charging top, top dollar (and then some, maybe), the service should be flawless, it is not. I have had to call then 4 times. Go elsewhere if you expect top quality service. I do, and I am disappointed.

Response from Company:

This customer was taken care of immediately. He had no heat. We started the job at 2 pm and my guys stayed until it was finished at approximately 8 pm. I usually sell Rudd, the customer had a 133,000 btu furnace Rudd, did not have the furnace in stock, there are lots of shortages of equipment because of COVID. I explained to the guy the Goodman was the only one I could get the proper size and get it immediately, so he agreed and the job was completed without a glitch. The customer wants to price furnaces from the internet that is fine we do not buy from the internet nor can we sell a furnace at the cost we also have other materials involved with the furnace install; ductwork, gas piping, glue pipe, electrical, just to name a few. I pride myself on price and to give me a bad review is shocking. We did everything we can for this customer to make him happy giving him a furnace for below cost is not something that any contractor would do, we have expenses just like everyone, so with that said I am not sure why I would have anything short of a 5-star review.

4.5 Peter O. Lincoln Park, NJ
12/17/2020

I still waiting for finishing the job

5.0 Pam C. Rockaway, NJ
12/4/2020

Prompt service. Jonathan was so friendly and knew his job.

5.0 Bill N. Butler, NJ
11/29/2020

Their service repairman was able to identify and fix a problem that another company charged over $800 for repairs that didn't address the issue. Sean was courteous and very capable as he identified the problem and fixed it so we were able to get heat on a very cold (21 degree) day in November.

5.0 Anthony T. Park Ridge, NJ
11/28/2020

The technicians were very competent, courtesy, and professional. They identified several longstanding problems with my steam heating system and corrected them. I would not hesitate to use this company again.

5.0 Nicholas D. Rockaway, NJ
11/20/2020

I had an extremely difficult job, as I live in a lake community and on a hill. The only way in and out for a 600 lb boiler is around my house, down a hill, over rocky uneven ground. Two contractors refused to take the job but Alfano came through. They brought in extra laborers, used a winch, and got it done. They kept coming back until everything was dialed in and perfect. They were courteous and very professional. They will be our regular servicemen moving forward, too.

Photos

Alfano Mechanical, Inc.
Our work

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