All American Basement Waterproofing, LLC

Came out to give a quote and were honest and straightforward. They came in well below the other quote I had and did a great job!

Work was done on time and on budget. Technicians doing the job were neat, clean polite and courteous. Would recommend All American Basement Waterproofing without reservation.

Response time was good

I can't say enough good things about Mike and his crew. The quality work that they performed to put my mind at ease during this water-logged season cannot be overstated. Mike took the time to address all my concerns and answer any and all questions that I had. They even finished a day ahead of schedule. All American will be the first and only company I recommend to anyone who has waterproofing needs. Keep up the great work, Mike!

The work was done. It was done at the same time and at the quoted price.

They did a great job on our basement! We even had a small leak and they came right out and fixed it!! I would highly recommend!

The workers were prompt, efficient and willing to go the extra mile for me. I am a very senior citizen (87) and everyone looked out for my best interest. Trust them completely and the owner of this company, Mike, was exceptional when it came to helping me. I thank them for their good work and would recommend them without question.

I was very satisfied with this company and would call them again.

I am very happy with every aspect of this project. Picking a contractor is a scary proposition and I got 6 estimates before making my decision. I chose correctly. I am impressed by the hard work and quality the crew delivered. Price was great too.

Kevin was professional and knowledgeable of his trade. He gave me a good price and had his crew at my home the next morning at 9am. Gary and Mike showed up on time and ready to work. They were very friendly and worked hard to fix our leak. They put runners down on my floors so as not to track dirt in my home and cleaned up their work area when finished. That being said, be ready to dust your home afterwards as the jack hammer dust has no boundaries. I suggest that you cover or empty out the room that you are having the work done in. I would hire this company again in the future.

Our project included complete rebuild of our foundation and waterproofing. We felt the value for the project was great. We can't yet judge how well the work will stand up to the elements because they just finished it, but I can speak about other impressions I gathered about the crews and how they work. One thing that bothered us was the lack of good communication from a supervisor to us, as consumers. Whatever communication we had, it was because we had to pursue it and find out what's next. Of course, with both my husband and I working, it was a bit difficult to have that on a consistent basis, but I felt that at some critical points in the project, such communication should have been initiated by the project manager. Another thing that bothered me was that when the job was done there was no formal final inspection by the owner of the company and hopefully a specialist who oversaw the whole project. This to me was unacceptable. Sure the owner of the company was going to come collect the payment, but it was not in the context of "we're setting an appointment with you to go over the finished project and inspect and make sure everything is fine" but rather "we're coming to collect the check." When you have your foundation of your house rebuilt entirely, you want to feel assured that there is an inspection at the end, but also during the various stages of the work. I don't think there was ever such kind of inspection performed. There were days when I came back from work and I would walk down the basement (when the walls were not completely up yet) to find big gaping spaces that had not been covered properly, and I had to drag in stools and climb up and try to attach the falling tarp to the rickety little nails and worn out pieces of duck-tape they flimsily attached the tarp. The cherry on top came later when the walls were completely up, the windows weren't yet in place, and they had left for the day without covering the open spaces for the windows... I had to cut out pieces of plastic and try to cover the openings on my own. That was a big NO. Also big NO was the amount of trash I would find every day around the work site. And I'm talking about personal trash: coffee cups, wrappers from sandwiches, empty cans of soda, empty paper bags... I had to walk around picking up trash, almost every day. I also felt that our yard was completely wrecked. Yes, we expected that the grass would suffer when you have huge equipment sitting out there, but I was expecting a more careful removal of building debris. We were disappointed that at the finish of the job, they did not clean the basement drain (which was completely clogged with mortar and pebbles, which had fallen down below) and which we discovered the next day when we installed a new utility sink- the drain backed up and it was a mess. Yes, they came and fixed it, but shouldn't they have checked that the drain is free of debris and that is not clogged? Mortar debris also was throughout the basement floor.

Did a good job but had to schedule 6 weeks out.

Totally pleased with his work Highly recommend Great value

very good service

Work was done as promised.

They were informative and courteous. They kept the area relatively clean and did a good job. Picked up everything and answered all my questions. Only thing is they were extremely busy and came on Sat instead of Thur. Great value compared to competition

They were prompt and courteous. They showed up on schedule. the project finished on schedule. They were considerate in the routing of the drains to the street. They ran them down the middle of our driveway and between the planting beds on the side of the house. This kind of thoughtfulness goes a long way. Lastly, the basement was dry after a good ran storm on early Sunday morning. NO little streams. Thank you, All American and Service Magic.

Great Job

Good work, no more leak in the basement, sales person is a little used car salesman like though!

I used them to do my basement waterproofing

Started the project on the day they set-up. Very prompt, worked deligently. Crew was courteious as well as the owner. Owner came daily several times to check on workers and progress. Did expect the walls to be finished a little better but overall they did a good job.

They came gave estimates and got back to me quickly on further work to be done. They wanted to start early because of a cancelation and performed prep work I would have had to do. They always kept us informed of progress and the owner was usually on site for questions. The men were workers of this company not just some people they pick up when work is to be done and not contracted out like some do. The price was right and did far more than other companies said they would do. The only problem I saw was they didn't clean up the drive and steps when done and could have covered the things in the basement with tarps or something.

This is a pretty stressful situation to have - a leaking basement that requires your front lawn to be dug up. They did the front side of my house. Right from the start, they did what they said they were going to do. Everyone was professional. It was supposed to be a 2 or 3 day process, they ended up taking 5, and it was because there was a little extra work & they were honest that they were working one other job at the same time. They said they would be out around noon every day & they were. It has rained several times & no water in the basement. They got a building permit & showed the city what they were doing at various points.

the basement looks great, They worked fast and did a good job. They went out of there way to make me happy.