All County One Day Bath Corp.

"Thank you for your wonderful review, Johnny! We're thrilled to hear that you're satisfied with the new shower installation and that Guillermo made a positive impression with his hard work. Your satisfaction is our priority, and we greatly appreciate your kind words about our team. Thank you for choosing All County One Day Bath!"

"Thank you so much for your kind words! We?re thrilled to hear that you were satisfied with our team's flexibility and professionalism during your bathroom remodel. Your input is invaluable in ensuring we meet your needs, and we appreciate the opportunity to work on your project. If you need anything else in the future, please don?t hesitate to reach out!"

"We appreciate your google review! Lauren Wright 1 review ? 0 photos starstarstarstarstar 2 days ago New Maxx the installer was very good. He did a great job. Very courteous All County One Day Bath Owner 2 days ago Thank you for your wonderful feedback, Lauren! We?re delighted to hear that Maxx made a positive impression with his work and courtesy. Your satisfaction means a lot to us!"

"Thank you for allowing us to renovate your bathroom! It was great working with you and your family."

"Thank you for your review which we take very seriously. We also thank you for completing our internal audit about your experience upon completion of your project. In that audit, you did make note that you were *very* happy with the installation personnel and the quality of the work. We appreciate those comments and your reinforcement of them in this review. We have a number of before, process and completion pictures in your folder along with our internal feedback audit. I think you will agree the transformation is dramatic. From our internal review there was a one day delay in the start of work due to the delayed delivery of your custom parts; which our Manager apologized for and we subsequently made a monetary concession as a gesture of good customer relations. We are continually modifying our process and especially mindful of our customers feedback. Our policy is to acknowledge feedback as we believe customers appreciate their voice being recognized. We also respond to the numerous positive reviews on multiple channels. Thank you again from the team at All County One Day Bath."

"Thank you for choosing us to assist you with your bath remodel."

"It was great working with you & your family as well! Thank you for allowing us to assist you with your bath renovation."

"We are disappointed to see the customer response; and hope to clarify. As a company we do our best to go the extra mile with all our customer’s. 1. The work commenced with demolition and it was discovered that the existing floor had a substantial slope from front to back of the bathroom (the home was built in the early part of last century). All County One Day bath leveled the entire floor and installed a new subfloor as to make the end result more aesthetically pleasing. Free of charge. 2. Simultaneously; the customer determined that they wished to change the vanity and she reordered from the same source an exchange vanity. The drawer configuration of the replacement which was to be delivered two weeks later meant that the existing galvanized plumbing all had to be raised to accommodate. This was not part of our work scope; All County One Day Bath ran new plumbing to both sinks. Free of charge. 3. Additionally the customer requested that we raise the light switches in the bathroom since they are tall people; we accommodated. Free of charge 4. Our materials were at the location and the tub had been there for several days. The customer asked that we exchange the tub for a deeper one. We ordered and shipped a new custom tub. Free of charge 5. The replacement vanity arrived and was broken resulting in the customer ordering a third vanity from their supplier. 6. Finally the new vanity arrived the day before Thanksgiving ;but the vanity had no stoppers and the customer asked our crew to purchase and install new drains with stoppers; which we did Free of Charge. 7. The New tub shipped and arrived Thanksgiving eve the same day as the replacement vanity. Work was scheduled to recommence on the 30th and 31st which did. The customer had still not supplied the saddle and misc items they also did not like the Curtain rod that was ordered from All County. We purchased a replacement curtain rod to the liking of the customer and installed .The customer requested we pick up some other items and the saddle and would reimburse All County. 8. We painted the bathroom with customer supplied paint. 9. The customer also asked our crew to snake the old drain lines. This is unusual and unnecessary because we do not tamper with existing drain lines; we only change from the supply lines with new assemblies. However we did snake the lines. Free of Charge. 10. All work was complete except a couple very simple items when the customer determined she had made the wrong color choice for her paint. She asked us to repaint the bath; which we did Free of Charge. 11. A day or two after completion of the install the sinks and tub backed up. We removed a portion of the ceiling below (since the entire bath was completed) to expose and replace the new drain assembly. However it transpired that the backup was the result of the old main waste main waste line being clogged and nothing associated with work or plumbing we had serviced. This meant that a new clean out access had to be created and we refereed a plumber experienced in that type of work. In fact he created the clean out in and adjacent room and All County paid for that work to be done as a gesture of good faith in. Free of charge. 12. The customer also requested that strip and stain the outside of her existing bathroom door with materials she is supplying which we have offered to do also Free of charge. All County has absorbed the incremental cost. The project has taken longer than we would all have hoped. We thank this customer and hundreds of others that awarded us their projects. - Robert"

"Thank you for choosing us for your bath remodel, it was great working with you & your family!"

"Thank you for trusting us with your bath renovation, it is our pleasure to work with you and your family!"

"It was great meeting & working with you on your bath remodel. We appreciate your business and patience through the remodeling process."

"The customer contacted our company for a free estimate for water seeping into her home through her basement wall. Our company offered a solution for that area for $3200. The system was installed correctly; including a new pump and french drain which functions correctly, for the purpose of taking the water inside the block in that area and discharging to the outside. We guarantee the performance of our installation. It is not uncommon and often requested; that the pump discharge be delivered into an existing outside leader away from the home. The leader line was blocked apparently by tree roots which were underground and inside the drain for the gutter run off, the incremental water amplified the problem and the customer called for a service to fix the blockage from Roto Rooter at our recommendation. The customer states in the review that the pump was running and discharging water into the outside drain. The system expels water that is entering through the block which clearly is the case since the customer states she was concerned the pump would burn out. Water passes through the block from ground pressure outside and the pump is activated by water in the french drain not from outside surface water. We were hired to install a system that is apparently functioning as it should now and for the future. This solution is only for one area of the basement; there is still a reasonable possibility that there will be further water that will pass through the block in other areas. The system installed can add additional drain for a charge; should that occur. Our company has established a great reputation as a result of honest solutions and commitment to service. This customer states that we came out on two further occasions to inspect for a solution. We value every opportunity to work with friends and family of our valued customers and we have an A plus rating with the BBB. We remain committed to service with integrity. R.Praizner President"