PUDDLES Restoration

Puddles responded right away. I had some ceiling tiles fall because of roof leakage. They arrived on time and thoroughly explained what they were doing. I highly recommend them

After a water pipe burst in our home and flooded the downstairs, PUDDLES Restoration arrived within 30 minutes to help. They clearly explained the cleanup process and got to work right away. We were very happy with their work and

Recently my family needed an emergency clean up. From the first phone contact, they were so caring and responsive. They were able to squeeze the job in their busy schedule to get the job done quickly. The workers arrived ready to go and worked quickly and efficiently while treating everything and everyone with respect and courtesy.

Very professional & empathetic in a very sad situation. Job done more & better than anticipated. A joy to work with.

We had a difficult situation with that required cleaning. puddles responded promptly. They were very empathetic in a difficult situation They arrived on time a worked without breaks. Excellent results, very respectful and professional.

Great communication over the phone. Technicians arrived on time and prepared to do the work needed which turned out to be more than expected. Technicians were professional and empathetic

Puddles Restoration were extremely thorough in their investigation and their mitigation. The way they conducted themselves as a business entity was super professional and absolutely helpful, especially dealing with insurance companies as well. I would definitely recommend them for any of your water or mold needs. They are absolutely spot on and when it comes to customer service, there is no better.

We had a roof damage and thought the equipment that the roofing company brought in dried the wood floors out. However we detected a mildew smell and called Puddles Restoration immediately. They were here quickly after we called to assess the issue. The tech was very knowledgeable and did a very thorough check and determined that there was indeed mold and the wood flooring was still wet. He cordoned off the infected area, set up heat, humidifiers and air scrubbers immediately! He let the equipment run and returned once all the contaminated flooring had been removed to verify the concrete was dry and safe and as a further final precaution, treated the area with a anti microbial spray and fog. We would highly recommend Puddles Restoration to everyone as their staff are very knowledgeable and professional and helped us through this stressful time. We appreciated how quickly they responded to our needs. The senior and veteran discounts were an extra bonus to an already good price!

We had contacted to have our flooring replaced. As soon as the work began the flooring contractor noticed mold stopped work and recommended we call Puddles Restoration. I called them immediately and within minutes a tech was scheduled we understood what the initial visit would entail. Their service tech was punctual and at our house in an hour. He did a very thorough check of the situation including checking for moisture in the walls and ceiling and working with my flooring team so we were all on the same page. He set up humidifiers, air scrubber and heater and sealed all ac vents and doorways with plastic with zippers for access. The final visit was a moister check on the exposed concrete, spray and fogged the area with a plant based anti microbial. I would highly recommend Puddles Restoration as the staff was professional, knowledgeable and communicated clearly throughout the process. The price was great made even better with senior and veterans discounts!

On March 2, 2026, about 07:30, my wife called me to bring a flashlight to her. She grabbed the flashlight and pointed out a dark spot which I thought was a mouse. It was only when it was under the harsh glare of the LED light, I realized it was more serious than a dead rodent. About a half an hour later, I told my wife I had contacted PUDDLES Restoration and had already set up an appointment with somebody to come out to test the spot. From the beginning, PUDDLES Restoration walked me through the process. When he needed a separate company to collect specimens, find the leak, PUDDLES had a list available to recommend somebody who could do the job. From start to finish, PUDDLES walked us through the entire remediation process. Whenever we needed advice or suggestions, a call to PUDDLES resulted in helpful and informative assistance. I was very impressed with how they handled our claim and how PUDDLES treated us every step of the way. I recommend PUDDLES Restoration if you hav

We enjoyed working with Franco! He was on time, efficient, kind, and kept our home clean.

The office staff and technicians were great and handled our remediation quickly and with minimal disruption to our home

Puddles Restoration in Ocala, Florida is a company I would tell anybody needing mold cleanup to call. They were very professional and did wonderful work. They kept us informed with each step they made until the project was complete. They worked with the other companies involved in the project and kept on top of what each needed to do and when. They were very open and upfront with cost before they began.

What a wonderful company. Great communication and work ethic. LT is the greatest. I recommend them to anyone

My lanai is fully enclosed with glass sliding doors. This last rain 2 out of my 3 sliders were leaking and the water made it inside. I had water squishing out from underneath my flooring. I called Puddles and was immediately greeted with a voice that was so calming. (LT). I explained the situation and LT sent help the same day to determine the damage. Franklin was the guy who showed up and he was great. He made a stressful situation less stressful by being so polite and professional. He took the time to explain everything to me so that I fully understood the process. The communication with LT and Franklin was outstanding. They both went above and beyond to help and for that I am so grateful. If anyone ever needed a restoration company, I would definitely recommend them over and over again.

I had some water damage on my lanai from the recent rain. I ended up calling Puddles and they were phenomenal from the moment they answered the phone. LT understood the urgency of getting someone into our home asap and was able to get someone here the same day. The worker who arrived was Franklin and he was just as amazing. He was so professional and ensured I understood the process and everything he was getting ready to do. Franklin has a way with his words to try to take some of the stress away that this kind of damage can cause. Once the job was started, he took great care of my home and personal items and ensured everything was wrapped in plastic, which was explained wasn’t necessary but it made me feel better. The whole process went very smooth and felt they definitely went above and beyond. They are so good at documenting and taking photos and the communication was impeccable. Thank you so much Puddles, LT and Franklin. I will definitely recommend this company to anyone

All too often people are quick to complain and slow to commend others, especially a business operation. We recently had a problem due to a roof rat having died in our attic crawl space. We were very fortunate when we were referred to Puddles Restoration. We are senior citizens and were immediately impressed with the way they put us at ease. They fully walked us through their procedures in a very professional and personal way. Everyone we dealt with was very helpful, It was a pleasure to deal with a company who knows the utmost importance of good customer service. Puddles really lives up to the goal of their clients achieving their desired results and spending the least amount of money possible. I highly recommend Puddles Restoration if you are ever in the need of using a restoration company!

This company is a blessing to homeowners! We had a rat infestation in our attic and PUDDLES came right away to evaluate the problem. After their inspection, they made recommendations to help us through this horrid situation. Their knowledge and support were invaluable. We are very grateful to PUDDLES. Wish more businesses had their empathy for customers!

During a recent winter freeze, our outdoor irrigation backflow preventer burst, sending a "geyser" of water into our home for several hours while we were away. The resulting damage was extensive, but PUDDLES Restoration stepped in and handled everything with incredible professionalism. Our primary concern was the immediate removal of wet drywall and insulation to prevent mold growth. The PUDDLES team arrived promptly with advanced diagnostic tools and got to work right away. As a mother of an infant with a second baby on the way, I was especially grateful for how much care and consideration they showed my family during the process. Their documentation is top-notch—they took detailed photos with detailed report of the work that was needed and completed. If you want a 5-star team that prioritizes quality and honesty, I highly recommend them.

With the winter freeze, our irrigation system backflow preventer outside our exterior wall froze and broke. The amount of water that came out the pipes was a geyser amount and it was unnoticed for several hours as we were not home when the backflow preventer broke, causing water to intrude into our house and causing water damage. We did our due diligence and immediately looked for a reputable water mitigation and restoration company and found PUDDLES Restoration. From the start to the end of restoration, we were very pleased with the promptness, services, communication and honesty of the team at PUDDLES. Our concern was immediate removal of any damaged drywall and insulation to prevent mold and to have any saturated areas to begin drying to avoid spread of damage and mold. PUDDLES team did just that and came equipped with advanced and professional tools to diagnose and treat the areas of our house. We were very pleased with the quality and level of work and the attention to details.

I'm very grateful to PUDDLES Restoration for their services. Not only were they punctual and professional, but they were also knowledgeable and accommodating. I highly recommend them for anyone who wants quality service from a company who genuinely cares. Big thanks to PUDDLES Restoration!

I'm really impressed with PUDDLES Restoration's work in my house! They were super professional, showed up on time, and communicated clearly throughout the process. Their dehumidifying service made a huge difference - my home is back to normal. Would definitely recommend them for any restoration needs!

I was extremely satisfied with the exceptional service provided by PUDDLES Restoration. Their team was professional, communicative, and punctual, and the quality of their dehumidifying work in my house was top-notch. They worked efficiently and effectively to get my home back to normal. I highly recommend PUDDLES Restoration for their outstanding restoration services!

PUDDLES Restoration did an excellent job from start to finish. They responded very quickly and took great care of everything in a timely manner. The team was professional, courteous, and genuinely friendly, which made a stressful situation much easier to deal with. I really appreciated their attention to detail and clear communication throughout the process. Highly recommend them!

lt was very fast, took care of the issue and has great pricin. will hire for all of my restoration needs in the area. Thanks,kylee/TMC