All Island Fence and Railings

They were professional and did a quality job.

Office manager Jerry and his assistant Brian are the epitome of horrible customer service. I asked for the advertisement for the company to be removed due to my no solicitation request and they refused. He even went on to tell me that it's not illegal. Ignorant of the law.

Well done

They arrived within the agreed time. Removed and took away old fencing, installed new PVC fence. Backyard was left clean.

The salesman was very experienced, he answered all our questions and concerns. The price was very good, and the team of installers were just great. They did a great job with the installation. They removed the old fence and cleaned up the entire area before leaving. Highly recommend All Island Fence & Railing.

BEWARE! STAY AWAY! If we could give 0 stars we would Unfortunately, like many others, My husband and I were deceived by the seemingly good reviews. After a google search, I came across â all island fences and railing. They came to give us a quote which we were satisfied with. Upon installation, my husband paid them a portion of the total amount. My husband realized that the measurements that we had agreed upon, and were also written by the company in our contract, were incorrect. When my husband addressed this issue, he was brushed off and given minimal options. I am which none would leave us satisfied. Because they made a mistake on measurements our options were to accept the incorrect measurement without compensation or allow them to fix it by allowing them to drill a new hole for the posting on our freshly paved driveway. The foreman Juan and his crew were entirely unprofessional, rude, and disrespectful. He even got physical with my husband. We are left with an unfinished job and no resolution in sight. I wish things had not ended up this way. It is poor customer service to treat your clients with such disrespect. We work hard for our money have three children and are now left to fix the mistake of someone else. After the encounter, my husband filed a complaint with the better business bureau. The response received from all island fences and railing was completely falsified making my husband seem like the aggressor. When in fact my husband called the police out of fear. Unfortunately, the police did not arrive until Juan and his crew had left. But little did they know that we have cameras all on our property. They will probably reply to this comment again trying to make it seem that we are at fault and continue to try and cover up what occurred that day. Please do yourself a favor and avoid this company. If you read their bad reviews, you will see that they arrogantly respond to each one offering little resolution and placing the blame on each customer. We are extremely disappointed and hope this never happens to anyone else ever again.

We are writing this review in hopes the this doesn't happen to anyone else. We had gotten the recommendation to use this company for a new fence by a friend. The background is that we recently bought a house and are renovating. We currently don't live in the house and live a couple miles away from the house. We were looking to redo the back and front yards. So currently our house is surrounded by big piles of dirt. We only wanted to redo the back fence and front two side fences due to damage. We met with Anthony and we have to say he was very nice and attentive. He went over what we wanted and was able to get us a quick quote and an appointment for installation. We told him that we only wanted the back and front fence, we would mark off where the fence would go and that we wanted to have the fence line up with the side fences. We also told Anthony we would obviously be putting grass sod down since its all just a big pile of dirt. We signed our contract. The day our fence went in my husband was there for the first half of the installation. We weren't told we needed to stay but my husband wanted to make sure they had no questions. Unfortunately my husband had to leave and I could not stay because we are both healthcare providers/first responders and also have a baby at home. He was able to see the back fence placed perfectly. When we went back to the house when we could we realized the fence on the left front side was too low. If you open the gate it slides along the ground and isn't even with the other side gate. We wouldn't even be able to put grass down because the opening wouldn't move. I am not a fence professional, but if there is existing fence, I would make sure they line up. After we realized this happened we called Anthony and he told us he would work on it. He then told us we would have to buy an entire new fence and pay for everything again for that side. We asked to speak with someone from the company and that is when my husbands conversations with Jenn began. She was rude, condescending and unwilling to help. We even offered to pay for labor. My husband was told it was our fault, we should have stayed, and it wasn't in the contract that they had to line up with the old fence. I am sorry we have a baby who needs our care and patients that need our time. The contract is vague, I am not a fence professional, but I would assume it would be common sense that you line up fences. If you cant you would contact the home owner. My husband asked to speak to someone else besides Jenn because of how rude she has been to us. She wouldn't let him talk and hung up. It is sad that this happened. We would not recommend this company.

Super friendly staff. They did a great job!

The process from beginning to end was executed very well. I got a quick estimate and received quick replies once I decided to go with them. They provided very competitive rates and timing. I got a privacy fence in the backyard and a gate on my driveway. When I am ready to do my stair rails and front of the house I will be calling them back.

Great work