All Nation Restoration

Ben, the owner of All Nation Restoration, is the most honest, respectful and genuine business owner we have ever worked with. He is about helping people and not about just getting the job done so he can get onto the next. He truly cares about and wants to do right by his customers. Ben not only made sure he removed the mold and water damage from our home, but went out of his way to help us identify the source of the water damage so it could be corrected. He made 6+ trips to our home to check-in and even got on the roof with my husband to help remove rotted wood from our chimney. He is extremely affordable compared to other companies and his end result I guarantee is better than what you pay for a bigger company that only cares about the next job for the money rather than the people they are helping. We are truly thankful we stumbled on All Nation and wish every business owner cares as much about the customer as he does.

Do yourselves a HUGE favor and use these guys. I have never worked with another company that cares SO MUCH about their customers. I don't even know where to begin. We reached out because we saw evidence of a water leak. They not only helped us remediate the water damage (which was far worse than we ever could have imagined) but they also held our hands through the insurance claim process and made sure that they worked in such a manner that they were able to provide insurance all the information they needed to help us with our claim. Further, when the claims adjuster came out to our property, Ben was present to answer any technical question we could not answer. The adjuster spent over 2 hours at our house and spent time doing things he didn't need to do and Ben never made it feel like we were an inconvenience or that we wasted his time in any way. Not only that, his entire staff is not only competent, but professional and they truly support you in every way they possibly can. They transfer knowledge so that you as a homeowner can identify leaks in the future. Ben is incredibly straightforward and honest and I love the way he communicates - there is no reading between the lines, he will tell you EXACTLY what he's thinking, even if it's news you don't want to hear. Any bad news is usually coupled with an incredibly logical explanation that you can jive with. Every single person we've interacted with from this company - whether it was Chris or someone else, they were all equally as competent, cared equally about us as clients, answered all our questions and never made us feel bad about anything. Ben (the owner of the company) fosters that kind of environment and it shows. All his employees are stand up guys and the work they do is phenomenal. They could have come into our house and remediated the leak without documenting anything and that would have caused us to miss out on our insurance claim, but based on them taking the time to document everything, we were fortunately able to get help from insurance with regard to our water leak. All Nation went the extra mile to hand hold us through that process. Can't appreciate them enough for their help during a stressful time for our family.

What an incredible experience!! Ben spent significant time with me on the phone explaining to me the process of what his company does the day before he came out. During a time when most small businesses are struggling, he honestly told us that we DID NOT need to spent thousands of dollars and that we could use our own fans to dry out the wet area. He was incredibly professional, honest, and punctual. I could not give a better review to any company. I would recommend him to anyone who has water damage. I would use him FIRST before having any other company come out. He will save you a ton of unnecessary demolition and money. I seriously can not say enough nice things about Ben and All Nation Restoration!

Chris is now my go-to guy, should I need this companys help again. I wish all companys had a Chris working for them! You would never have to worry about the quality of work you are receiving. He showed up every time ON TIME with a professional attitude and a smile on his face. Chris also rearranged his schedule without a second thought when I ran into conflicting appointments because I did not check my calendar. Thank you All Nation Restoration and with the greatest of pleasures, Thank You, Chris! To a job well done.

Chris was professional, courteous,, respectful, and did an excellent job of taking care of my water problem.

Responded promptly, worked efficiently. Was responsive to our concern about wearing booties to keep the rest of the house clean. Overall, a good experience, would use them again.

Ben was terrific in every aspect the two times I have used his company in the wake of having leaks in my house. He was super responsive showing up within 1-2 hours of the call, explained everything patiently, gave options and wasn't pushing the most costly one but rather what he felt best, and when the drying wasn't completed all the way he left a couple of fans to finish the job properly at no extra charge. This was such a refreshing change compared to most contractors in Austin. I hope I don't need to use his restoration services again but if I run into water issues I know who I will call first

There is no way that I can overpraise the quality of work and professionalism of Ben, Chris and AllNation Restoration. We discovered a significant mold issue in our call space, and Ben got back to us immediately when we contacted him. He met us at our house in 15 minutes (it was after 5pm in the evening), and marshaled Chris and another truck to come in and do the inspection. They walked us through all the issues after making an assessment, and were able to install fans and dehumidifiers that evening. They let us keep the equipment over the weekend, free of charge, and even gave us a reduced rate â  out of the kindness of their hearts. When Chris returned on follow-up visits to atomize the house, he even gave us some helpful pointers on other home-improvement questions. He and Ben were so kind, courteous, generous and personable. One touching note worth mentioning is that they also had with them an intern, I believe from the Manor School District, whom they were offering summer employment as a means to work his way into the trade. These two business owners impressed us deeply not only by the quality of work they accomplished, but also by the strong integrity and goodness of heart they exhibited. We would give a 10 star rating if we could! And we recommend AllNationRestoration wholeheartedly.

Responsive, professional, trustworthy, and a good value. I was very impressed with their courtesies on the phone and in person. All Nation far outperformed other remediation companies that I've used previously. This job involved the removal of the ceiling in two separate rooms. They did a great job!

On time, very professional and clearly looking at my situation for what was actually needed (as opposed to what could be charged). Knowledgeable in evaluation so as to document the current situation and provide an essential written summary for my records. Would recommend based on my experience. Thank you.