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All Pro Appliance Service, Inc.
Central A/C Service or Repair, Heat Pump Repair or Service, Gas Furnace / Forced Air Heating System Repair Service,
About us
All Pro Appliance Service, Inc., is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability, is what makes us true professionals. Above all, we are watchful of our customers interests and make their concerns the basis of our business. Please give us a call today!
Business highlights
Se habla espanol
30 years of experience
Memberships & Affiliations
RMGA
Services we offer
Air Conditioners, Appliances (All Types) - Repair or Service , Furnace, Mini-split
Amenities
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.9235 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 46% | ||
| 23% | ||
| 5% | ||
| 5% | ||
| 10% |
Filter reviews by service
Showing 1-25 of 235 reviews
Terry T.
Aug 2023
Fast and easy
Isaac B.
May 2021
Responsive. Willing to work with us. Arrived early and made sure the appointment was kept. Really appreciate their professionalism in repairing our dryer
Joan R.
Dec 2019
They do not value the customers time. Workers are unprofessional. They promise you one time, and then they show up 4 hours later. Beware this company is very crooked!
Barry B.
Oct 2019
Tech was very friendly and totally honest. Did a very good job discerning the problem. Fixed what I needed. Great value for the cost.
Response from All Pro Appliance Service, Inc.
"Thank you so much!!! We are grateful for your comments and look forward to many years of being able to service your appliances. We appreciate you very much! Thank you again."
Mary E.
May 2019
Central A/C Service or Repair
Excellent service,honest, and saved me a lot of money.
Response from All Pro Appliance Service, Inc.
"Thank you Mary! We are grateful for your wonderful review and hope to be able to provide service for you in the future! Have a super day!"
Alan B.
May 2019
They are very very expensive! $400 to fix a bearing in my dryer. Parts were about $40. That means their labor fee was $360 for 2 hours work. Ridiculous!
Response from All Pro Appliance Service, Inc.
"We do not charge by the hour or have a breakdown, the repair is a flat rate fee that includes parts, labor and tax. Your total was actually $322.50 not $400.00! We are sorry you feel that we were too expensive. The repair of your dryer actually needed was a pulley and roller and not a bearing as you state. We came at your request and provided the quote up front and you did not have to approve the repair but did, knowing the cost of said repair. We are sorry you do not like our pricing but it is very unfair to complain, after the fact about the cost."
Relma M.
May 2019
Good communication; kept me advised as to arrival time and expectations.
Tammy S.
May 2019
My tech was great and quickly fixed my problem.
Mike R.
Apr 2019
They did a good job.
Mary A.
Apr 2019
I needed a heat sensor replaced on my gas oven. the repairman came when promised, but it took two hours to replace. Next day, I was baking and it went off again. The repairman returned and said he would order another sensor, but it would cost another $61. I had already paid $340 and it was guaranteed to work. I refused to pay any more, so he came back again and installed a sensor that actually seems to work, at the same price as the previous one. I will call someone else next time.
Response from All Pro Appliance Service, Inc.
"Mary, the second part was 2nd part needed in addition to the part already installed. I had him install it at no charge to you as he should have caught it on the first visit, however sometimes you can't find another problem until the first one is fixed. I am very sorry for the confusion. I hope this clarifies what happened for you."
Cherry C.
Apr 2019
They were very good.
Anthony Q.
Mar 2019
Main issue we have is price of service to replace refrigerator ice maker that retails for about $150 on the high side. We accepted the service so that we could move on. Service was timely and serviceman was professional.
Rhonda C.
Mar 2019
Prompt service and diagnosis. Unfortunately, I can buy a new appliance as cheap as repairing my 9-year-old appliance. Do not know how these companies stay in business due to cost of replacement parts.
Diane T.
Mar 2019
Make sure you read the "fine print" with a magnifying glass. 1. The technician was 2 1/2 hours late and I had to call the company to see if he was still coming. 2. I changed my mind overnight and when I called to cancel there was an over $200 cancellation fee. Thus, make sure you read the fine print before you sign for them to do the work. 3. I will have to wait and see how long the repair lasts before I can rate the value for the money.
Response from All Pro Appliance Service, Inc.
"It is unfortunate that Diane chose to leave a negative review regarding her service. While we do admit that we were late getting to her, we schedule in windows and Diane had called 12 minutes after her window time and was told that she was next. We apologized for running behind, we usually call when that happens but we dropped the ball on calling her and we are sorry for that. We told her that we would call her when the tech was on his way. We called 30 minutes later and let her know he was en-route. We had to call her two more times because Diane failed to tell us she lives in a condo complex and then we had to call her again to get the building number because she had not mentioned that either! As far as reading the "fine print' with a magnifying glass, there is no need for that, the cancellation policy is literally within 1/2 inch of the approval signature line and in bold print, it is there intentionally so not to be missed by the customer! Once a repair is approved, we have ordered the part and costs have already been incurred so like many other businesses we offset that with our cancellation policy but most people read it and are aware of it when approving the repair. If they read nothing else on the invoice, they should at least read that. We do have a one year warranty on all the parts and labor we install and can offer Diane a 10% discount on any further repairs with us and we will throw in a free acid wash for her dishwasher or washing machine on her next visit with us as well, that is a $60.00 value."
Judy P.
Mar 2019
Kind of expensive, even with senior discount.
Eileen Y.
Feb 2019
He was very professional and answered all my ??'s. My dryer works 100% better.
Norma M.
Feb 2019
They came - even in a snowstorm. Included in the price was checking out all my other appliances.
Marlys L.
Jan 2019
They were prompt and knowledgeable and did an excellent job.
Cynthia P.
Jan 2019
Very prompt and efficient. Very helpful.dryer works better now.
Gina M.
Jan 2019
They responded very quickly and were very good at fitting into my schedule. The problems started when they sent a repairman that should be an intern and not out diagnosing on his own. It took 4 visits to get my washer back and I spent enough to replace it.
Mark W.
Jan 2019
Technician very friendly but was not sufficiently well trained. It took him a long time for a relatively simple job and I finally had him call his office for advice so he could finish the job correctly. I don't know how he got assigned to the job but he needed more training or supervision.
Ken C.
Jan 2019
Extremely overpriced with no remorse. Would never use them again.
Brent P.
Jan 2019
the technician was friendly and courteous. He diagnosed the problem quickly and seemed very knowledgeable; after finding the compressor was not starting due to damage from a power surge, he spent over an hour troubleshooting our refrigerator. Ultimately we were left with the only option to replace the compressor, which would have cost as much as the refrigerator was worth.
Larry B.
Jan 2019
The technician wants to replace a board where the part costs $91 and Takes 10 minutes and wants to charge $460. He also has no codes indicated that it is actually the problem and did not test the more likely areas of the not heating issue
Sharon M.
Dec 2018
Very expensive repair, could have bought a new dryer.
Licensing
State Contractor License Requirements
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FAQ
All Pro Appliance Service, Inc. is currently rated 3.9 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
All Pro Appliance Service, Inc. accepts the following forms of payment: CreditCard
No, All Pro Appliance Service, Inc. does not offer free project estimates.
No, All Pro Appliance Service, Inc. does not offer eco-friendly accreditations.
No, All Pro Appliance Service, Inc. does not offer emergency services.
Yes, All Pro Appliance Service, Inc. offers warranties.