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All Pro Chimney Service, LLC
Gas, Pellet, or Wood Stove Service, Gas, Pellet, or Wood Stove - Repair, Brick or Stone Fireplace (Gas) - Install,
About us
At All Pro Chimney Service we offer quality service at affordable prices. Our prices are the most competitive in the business and our craftsmanship is unmatched, your satisfaction is guaranteed.
Business highlights
18 years of experience
Services we offer
Chimney cleanings and inspections, Chimney rebuilding / repairs, Chimney relining, Fireplace cleaning, installations and repairs (wood & gas), Wood, gas and pellet stove/insert cleaning, installations and repairs
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.5104 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 45% | ||
| 16% | ||
| 2% | ||
| 0% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 104 reviews
Jacob S.
Aug 2022
Fireplace Cleaning and Inspection
Quick, thorough, and responsive!
Zineb B.
Dec 2021
Fireplace Cleaning and Inspection
professional and good value
Mary Z.
Nov 2019
Gas, Pellet, or Wood Stove - Repair
They did not fix the issue, but still they charged me $170. I think that is an unfair price.
Paula S.
Mar 2019
Gas, Pellet, or Wood Stove - Repair
Larry G.
Jan 2019
Brick or Stone Fireplace (Gas) - Repair
Carl B.
Jul 2018
Pre-Fabricated Fireplace Unit (Gas) Repair
BeLinda W.
Jul 2018
The service person called with ETA and arrived as promised. Dennis and another worker entered, put down cloth to protect the floor, brought in equipment, cleaned the chimney and fireplace, even screwed fallen off leg back on log log holder and was complete with 45 minutes. Appreciated the promptness and courtesy.
John M.
Jun 2018
Pre-Fabricated Fireplace Unit (Gas) Repair
The technicians Kevin and Danial were prompt, courteous, thorough, knowledgeable, and amicable. They explained what they were doing, how the fire place should work and did work, and answered my novice gas-fire place questions.
Sukumar R.
Jun 2018
Pre-Fabricated Fireplace Unit (Gas) Repair
Kevin showed up on time and did a nice work on our gas fireplace. He got it cleaned and made it work. I will hire him again in the future.
Gregory G.
Jun 2018
Pre-Fabricated Fireplace Unit (Gas) Repair
I had an odor problem with my gas fireplace and could not find the source. It could have been gas leak or a dead animal. The service man came with a gas leak sensor but clearly did not know how to use it. He had to read the instructions several times and fumbled with it. Declared that he could not find a leak. Then he search for a dead animal in the fireplace / chimney and did not find an animal. While looking outside, the dry exhaust vent which is run in the ceiling over fireplace was inspected. The serviceman "claimed" that it was jammed full of grass and dead baby birds making the bad smell. He told me that it was a big fire hazard that need immediate repair. It would cost a minimum of $300 and maybe over a $1000 if the ceiling needed to be opened. He immediately sent a crew. The crew came and I watched as they opened the vent. There were 3 strands of grass and nothing else. The vent was not clogged and not the source of the smell. No dead birds or rotten eggs. I got charged an extra $300 for that false inaccurate claim. The smell was still there. A week later, I found the source of the smell which was a dead mouse in the fireplace that the service man failed to notice.
Response from All Pro Chimney Service, LLC
"Hi Gregory, I remember coming out to your house last July of 2017 for this appointment. I'm sorry that we were not able to find the exact source of the smell issue that you had. I did check the fireplace and noticed that you had mice poop in the bottom louver area but did not see and live or dead mice in there at that time. I video recorded the inside of the chase and saw no signs of mice dead or alive there as well. I'm pretty sure I showed that to you while I was there. Since I saw no mice there I assumed that the mice poop was old and not relevant. I did have a brand new leak detector when I was there so I read the manual a few times to make sure it was calibrated properly. When I checked outside I notice that your dryer vent had nesting material hanging out and bird poop all over the siding. The dryer vent ran through the room where the fireplace is located in the area where you said you noticed the smell. To me it made sense that the nest and birds were probably the source of the smell. Having a clogged dryer vent can be a fire hazard. I do believe that the cleaning and cap installation for the dryer vent was warranted. I do have the pictures and video if you would like to see them. Again, I apologize that we were not able to find the mice in the fireplace at the time of our visit. Please give me a call on my cell 240-695-3836, I'd like to speak with you and try to rectify your dissatisfaction with the service. Thank you, Dennis Amor"
Mark B.
Mar 2018
Pre-Fabricated Fireplace Unit (Gas) Repair
All Pro was on-time, professional and courteous.
Layla S.
Feb 2018
Pre-Fabricated Fireplace Unit (Gas) Repair
Very professional and courteous.
Alexander W.
Feb 2018
Pre-Fabricated Fireplace Unit (Gas) Repair
I a m still waiting on the parts they ordered to finish the job.
Rebecca N.
Feb 2018
Pre-Fabricated Fireplace Unit (Gas) Installation
The team was very flexible with their time to ensure that the job was done.
Mary H.
Jan 2018
Pre-Fabricated Fireplace Unit (Gas) Repair
They checked and cleaned my gas fireplace and we talked about possibly getting a different look. No pressure and they did a great job.
Mary J.
Jan 2018
Brick or Stone Fireplace (Gas) - Repair
APC responded quickly to my inquiry. Dennis Amor arrived in a timely manner. He was very professional and resolved the problem immediately. Will definitely recommend and use service again.
Atherine S.
Jan 2018
Pre-Fabricated Fireplace Unit (Gas) Repair
They performed an excellent cleaning of the pre-fab. fireplace. I would give them a rating of A+.
Jim R.
Dec 2017
Brick or Stone Fireplace (Gas) - Repair
On time and great work. Diagnosed the problem immediately.
Richard M.
Dec 2017
Pre-Fabricated Fireplace Unit (Gas) Repair
they arrived on time and called before coming.
John B.
Oct 2017
Pre-Fabricated Fireplace Unit (Gas) Repair
Was late Did not repair unit Did not follow up
Alvaro G.
Oct 2017
Pre-Fabricated Fireplace Unit (Gas) Repair
Efrain and Daniel did a professional and thorough job inspecting and cleaning my unit. They discovered that the artificial logs were placed incorrectly by the last company that serviced the unit, causing excessive soot build up. They explained everything very clearly and informed me of possible issues coming down the road. I would highly recommend this competitively priced company. I have found my new chimney service company!
William C.
Oct 2017
Pre-Fabricated Fireplace Unit (Gas) Repair
.
Lou K.
Aug 2017
Pre-Fabricated Fireplace Unit (Gas) Repair
Outstanding service and quality.
Minnie I.
Jul 2017
Pre-Fabricated Fireplace Unit (Gas) Repair
The two gentlemen cleaned the gas fireplace and were very polite and efficient. I scheduled my appointment through Merylene. She was terrific - great customer service! I would definitely use them again, if I ever buy another fireplace.
Laken S.
May 2017
Brick or Stone Fireplace (Gas) - Repair
Great interactions with Dennis and good customer service!
Licensing
State Contractor License Requirements
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FAQ
All Pro Chimney Service, LLC is currently rated 4.5 overall out of 5.
All Pro Chimney Service, LLC accepts the following forms of payment: CreditCard
Yes, All Pro Chimney Service, LLC offers free project estimates.
No, All Pro Chimney Service, LLC does not offer eco-friendly accreditations.
No, All Pro Chimney Service, LLC does not offer emergency services.
No, All Pro Chimney Service, LLC does not offer warranties.