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96% Recommended
6 Years In Business
Company Details
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Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
View All Details & Credentials
Service Details
Areas of Expertise
- Drain cleaning
- Plumbing
- Drain repair
- Tunneling
- Backflow testing
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
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Showing 1-10 of 90 results
0.50
Rebecca W.
Lake Charles, LA
11/12/2021
I was charged $512.50 to fix a leak in the hall bath and to swap the lines where the contractor had hooked the water line to the incorrect faucet (Hot water was coming through the cold side and cold water was coming through the hot side.) I hired All Star Plumbing to do 3 things. 1. fix a small drip in hall bathroom sink. (They now say this was free) 2. Change the hot/cold hook ups in 2 two sinks erroneously connected by contractor. 3. Swap out the existing trim from chrome to bronze in tub/shower They were unable to swap out the tub/shower trim because I bought the wrong one. They charged me for the service anyway $512.50. I ended up paying them $412.50 (they gave me $100 off) to fix a drip (they now claim they did for free) and change the faucet connections in two sinks that took all of 20 minutes. I understand a minimum $100 or $125 charge. But to charge $412.50 for the two very small things they did fix is highway robbery, in my opinion. I will never use them again, and I will tell everyone who will listen about my experience with this company. I spoke with someone at the company about the charge, and they told me that the charge was correct because they had to travel to my home and create an invoice. I cant make this stuff up guys. Customer Beware!!!!! They have lost my respect and my business.
4.0
Todd H.
New Orleans, LA
6/27/2021
Professional, courteous, fast. Great customer service. A bit pricey.
5.0
Bill B.
Madisonville, LA
1/6/2021
Great experience from first phone call contact through job completion. Service Tech (Gary) and his co-worker showed up on time and with all the correct equipment and completed the removal and install of new water heater in less than 2 hours. Very courteous and careful in removal/install of water heater having to maneuver up and down stairs and through living area. Good value for water heater and installation. Would definitely recommend All Star Plumbing/Air.
5.0
Mac L.
Mandeville, LA
10/15/2020
I was very pleased with the technician named Andrew Pampas. Andrew worked with me to accomplish a speedy and cost effective repair of my plumbing issue. Should future problems arise, rest assured, I will request Andrew by name. Thank you for the great service.
5.0
Walter J.
Hammond, LA
10/7/2020
Silas was early for our scheduled appointment. He was knowledgeable about our plumbing issues and he addressed a number of concerns during his visit.
5.0
Brenda G.
Powder Springs, GA
9/25/2020
I Had the pleasure of meeting 3 professionals from All Star Plumbing and Air from the point of my initial call. My Tech (Silas), was prompt and knowledgeable as he provided efficient and economical options to resolve my faucet issue. His positive attitude was Key in a stressful situation. Thank you, Silas and everyone at All Star Plumbing and Air.
Response from Company:
Thank you, Miss Brenda! You were delightful to work with! Call All Star Plumbing and Air if you need anything else.
5.0
Dewitt G.
Slidell, LA
9/22/2020
Matt was super friendly and knew exactly how to fix our problem. Would recommend him to anyone.
5.0
Janel M.
Marrero, LA
9/22/2020
They did not charge a fee to come out and look at it.
5.0
James G.
Pearl River, LA
9/12/2020
Timely service, value service , and satisfied with everything start to finish.
5.0
Jason T.
Hammond, LA
9/3/2020
All Star Plumbing and Air was quick, efficient, and affordable. I will recommend.
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