Alliance Home Inspectors

I hired Alliance Home Inspections for my one?year warranty inspection on a new build and made it clear that the builder had already been out four times trying to fix ongoing bathroom fan ventilation issues and that I still suspected a problem. Their report stated the bathroom vents were hard?piped to the exterior with no major issues noted, and did not recommend further evaluation before my warranty expired. I have now spent almost 4,000 dollars correcting improperly installed ductwork and ventilation, including replacing and insulating the fan piping, moving vents, and repairing moisture?damaged ceilings. For a critical warranty inspection where a specific concern was clearly flagged, I do not feel Alliance exercised the level of diligence I expected and I would not use them again.

I strongly dislike that it has come to leaving a negative review, but here we go as apparently they are responding to reviews but not their emails. We purchased a house last November as first time home owners and contacted Alliance. They were initially very responsive and pleasant to deal with. The inspector came on time, spent several hours on the property, and then we received a nice detailed report within a week. The house we purchased has a chimney. The inspection overall said the chimney was good, the only concern was a damper not working freely and cleaning out the chimney cleanout. They recommended getting a formal chimney cleaning as their ability to inspect the interior chimney is limited. November is a busy time to try and find a chimney sweep. We called several and only one called us back, but couldn't get out until May. Where the initial inspection didn't show any major red flags, we didn't push the issue and decided to wait until May. Unfortunately, the chimney inspection didn't go well. We were told that there was severe water damage due to various factors (hence the RUSTY cleanout, not dirty), the furnace pipe leading to the chimney was not regulation size, the flashing of the roof wasn't installed properly, and the list goes on and on. We were told the sale never should have gone through without a formal chimney inspection and there are significant red flags that should have been caught from the ground. Overall it's going to cost us over 7k to do just the initial repairs alone, which is tough to swallow as it's already tough as buyers in this market as is. We have never lived in a house with a chimney so I am not sure what is normal, but I can tell you that the photo showing the "dirty" cleanout was clearly not dirt, but I took the inspector's word that this was normal. I reached out to Alliance to discuss the issue. We are outside of the 90 day warranty because it took so long to find a chimney sweep to come. My first email was June 1st, got no response, then sent another one to an email I found on their website on June 5th. I got a response back June 14th essentially with a canned "we always recommend that you get a chimney sweep as our ability to inspect chimneys is limited" response. We are not holding Alliance accountable for the things they truly could not see, like pieces of the chimney liner falling into our furnace. We would like for them to be accountable for the things they took photos of and clearly didn't know what they were looking at. We would have been grateful for "hey, I am not sure what's going on, but this doesn't look normal so try to get a guy in here ASAP." They offered to refund a PORTION of our inspection fee but they had to contact the manager (June 15th). After no response July 7th, I sent another email back, and it's been crickets. It's now been over a month since they last communicated with us. So as a word of caution to others reading these reviews, if the house has a chimney, do not rely on their inspection of it, but please set up your own inspection with an external chimney sweep, and push to get it done within the 90 day warranty as the company is not going to stand behind its work.

Joseph gets his work through Keller Williams. He is very affordable for a reason. We bought a money pit based on his inspection where he missed major issues. All of the bathrooms leaked through the ceiling into the garage, sump-pump does not switch on, septic seeping up through the backyard, dangerous wiring into the shed and at 10:00 in the morning he smelled like he had already been drinking. We trusted our realtor, and we should not have. This man is bad news and will not respond to any of this. We have now spent all of the savings we had put aside to build a fence and deck and do improvements to the house on issues that should have been on the home inspection. Buyer beware!!!

Very help, great job. went above and beyond.

I had a home inspection done by Alliance They were professional, very detailed in their report. I had a concern and contacted them And they returned my call on a Saturday! They also refered me to a contractor. This company is run by good people giving truthful inspections. I highly recommend Alliance for your home inspection!

David Wooley was very professional and friendly. He is methodical, thorough and complete in all aspects of the home inspection. He was able to give us a full report of the good and not so good items we needed to have about the home are were looking to purchase. I would recommend David and this company!

Wonderful job. They arrived on time, explained their process, addressed my concerns, kept me informed as they proceeded, and reviewed their findings with me. The full report was sent to me quickly, was easy to understand and gave a written explanation with the pictures to back it up. I would absolutely recommend them to anyone needing a home inspection. Additionally I appreciated the military discount.

Troy Francis did our Home Inspection and we were very pleased on his attention to detail, knowledge and friendly personality. THANK YOU!

Willingness to be of help after the inspection had been completed

Prompt and polite -

The inspector Rich was very professional and really explained things to me in terms I understood. The company itself offered follow up care for the rest of my moving needs. They also have a guarantee on the statements made. Love this company!

Troy was very professional, allowed the customer to walk through with him during the inspection, provided good insight and answered all questions in laymans terms for clarification.

I would highly recommend Troy for doing your home inspection. He is always available for questions on the phone day or night and he is over qualified to be doing the inspection. During the inspection he is extremely thorough and efficient. The finished product is a easy to read and understand PDF report that breaks down every aspect of the inspection. Don’t waste your time with anyone else! You won’t regret having Alliance walk you through the process and result in an affordable, understandable, and superior experience and product!

They accommodated my schedule and went out of the way to make sure we were accommodating for all my needs.

The inspection was thorough with reasonable detail. I would have liked to have received the report a little quicker, but overall, a good experience.