Alligator Pool Services

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96% Recommended

38 Years In Business

Company Details

Verified Licenses
Bilingual

Contact

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8934 Southwest 129th Terrace
Miami, FL 33176

https://www.alligatorpools.com

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Hours

Mon: 9:00 AM - 5:00 PM
Tue: 9:00 AM - 5:00 PM
Wed: 9:00 AM - 5:00 PM
Thu: 9:00 AM - 5:00 PM
Fri: 9:00 AM - 5:00 PM

Sat: Closed
Sun: Closed

Details

In Business Since 1985

Finally a Reliable and Professional Pool Company!

Tired of strangers walking into your yard, or seeing unmarked trucks in your driveway? At Alligator Pools we understand that it is a privilege to have access to your property. That is why we show up when we say we will, and do what we say we will do. No bait and switch with us! We believe in delivering an unmatched customer experience which means we don't cut corners. We have we served our clients since 1985, and rank as one of the best pool cleaning and pool renovation companies in South Florida! Each of our highly trained pool technicians has +15 years of experience in the Miami pool service industry. Rest assured if you're in need of a pool resurfacing or thinking of purchasing new pool equipment, your request will be handled by our senior staff. Our pool renovation projects are guaranteed to leave you smiling and enjoying your new pool! So if you're done dealing with unreliable pool companies, and want a REAL company to help you out, call Alligator Pools today!

How We Got Started

I chose to work in this industry because I was tired receiving unreliable service from other pool companies!.

We started in this industry in 85.

We describe our business as Well established

Community Involvement

Fish & Wildlife Foundation of Florida

Wounded Warrior Project

Marjory Stoneman Douglas Biscayne Nature Center

Pinecrest Gardens

Fairchild Tropical Botanic Garden

Credentials

State Licenses

Certified Pool/Spa Contractor

#: CPC1459915

EXP: 8/31/2024

Insurance

General Liability

EXP: 12/4/2023
Worker's Compensation

EXP: 12/4/2023

Green Certifications

EnergyStar.gov - Home Performance with energy Star

Memberships and Affiliations

Independent Pool and Spa Service Association (IPSSA)
National Spa and Pool Institute (NSPI)

View All Details & Credentials

Achievements

Service Details

Residential Work

Areas of Expertise

Swimming Pool- Remodel

View All Offerings and Cities Served

Cost Information

Free Estimates
Credit Cards Accepted

Ratings

4.7

32 Verified Reviews*

5

27
4

2
3

1
2

1
1

1

Highly rated for

Quality
Value
Customer Service

*Reviews imported from Google have not been individually verified by HomeAdvisor.

Reviews

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Showing 1-10 of 32 results

5.0 Mark B. Miami, FL

3/25/2023

Resurface a Swimming Pool

Alligator Pools is in an elite class of S. Florida contractors that start when they said they would and finished on time! Pool resurfacing, tile and coping all look great. They cleaned up very well. Special recognition to Martha in customer service. She always answered the phone and emails promptly. They have very good online quote, contract and payment service.

5.0 Helen Francis Google Review

1/14/2023

Dino is terrific and our pool has never looked better!

Response from Company:

Thank you for the feedback Helen, we'll pass along your kind words! And thank you for being a loyal pool cleaning customer!

5.0 Michelle M Google Review

8/19/2022

Prompt, punctual, very professional, and fair pricing. I 100% recommend Alligator Pool Services.

Response from Company:

Thank you for the positive feedback Michelle!

2.0 Louis Pappas Google Review

9/25/2021

Had my pool diamond brite 1 month ago. The finished product was a big disappointment . Streaks everwhere.The workers didn't speak English so I couldn't communicate with them. The tile job was excellent. I thought I was dealing with Alan who is the best but unfortunately that wasn't the case. Aldo did the follow adjusting the pool chemicals and did an excellent job

Response from Company:

Louis, we’re so sorry to hear you weren’t happy with your experience; that’s not the typical reaction we receive. Addressing the issues you raised... 1) We are certain your streaks are not due to our failure to apply the resurfacing material properly. However, should your streaks remain visible after 6 months, we’re happy to arrange for the manufacturer to visit your pool to review the situation. As previously explained to you, if there are defects in the material, you will likely be covered under the 10 YEAR WARRANTY they provide. Also, resurfacing material is composed largely of natural colored quartz which as you may appreciate, can vary in shade, color, and texture. Per the manufacturer’s website, “These variations are a featured characteristic of the “natural look” of the product, and in no way constitute a defect.” 2) A quick call, text, or email to the office or your project manager would have solved any communication problems you were having. In addition, we always ask beforehand if there are any questions, concerns, changes, or special instructions for our workers, and you never mentioned anything. Again, sorry to hear about your experience.

5.0 Jill Lafond Google Review

9/22/2021

Very happy with the end result, thanks Alligator pools and the team

Response from Company:

Thank you!

5.0 Arden C. Miami, FL

6/3/2021

Repair or Service Swimming Pool or Accessories

Very Responsible and Professional.

Response from Company:

Thank you for the kind words Arden, it was great working with you!

5.0 Susan Gelbard Google Review

6/3/2021

Just finished a wonderful remodel with Alligator. Resurfaced, new tile, removed metal steps to add swim out and added sun shelf. The work was started even before the estimated start date and was completed by a knowledgeable and experienced work crew. They were a pleasure to have at my house. Aldo was instrumental to getting this done and Martha at the office was super patient with all my questions. Thank you. Pool cleaning is done by the same wonderful person each week. Every phone call is answered or returned promptly. Every interaction with this company has been pleasant.

Response from Company:

Susan – we are so happy to hear about your positive experience with Alligator Pools! It has truly been a joy working with you on your pool renovation and we look forward to continuing your weekly pool service! We will be sure to share your kind words with everyone involved; it really means a lot. Thank you again!

5.0 Peter H. Miami, FL

2/10/2021

Install or Repair Pool Tile

Incredibly amazing owner

5.0 Suzi S. Miami, FL

8/18/2019

Resurface a Swimming Pool

Very reliable, good price, nice work. Kept us informed throughout the project. The pool resurfacing looks beautiful. I wanted to keep my old tile and they were able to do that. Nice follow-up, they came back and checked the pool several times to be sure the chemicals were balanced. Would definitely recommend Alligator Pools.

5.0 Cristina G. Miami, FL

11/13/2017

Remodel a Swimming Pool

Austin was great! Very professional and the quality of work was wonderful! Everything just went really smooth.

Showing 1-10 of 32 results Showing 0 of 0 results

Page 1 of 4

Photos

Alligator Pool Services

New Coping, Resurfacing

Pool Renovation in Miami

Resurfacing in Pinecrest

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In Business Since 1985

How We Got Started

Community Involvement

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State Licenses

Insurance

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Memberships and Affiliations

Achievements

Service Details

Areas of Expertise

Cities Served

Product Brands Used

All Services Offered

Swimming Pools

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Cost Information

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