Alligator Pool Services

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39 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

8934 Southwest 129th Terrace
Miami, FL 33176
https://www.alligatorpools.com

Hours

  • Mon: 9:00 AM - 5:00 PM
  • Tue: 9:00 AM - 5:00 PM
  • Wed: 9:00 AM - 5:00 PM
  • Thu: 9:00 AM - 5:00 PM
  • Fri: 9:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • Swimming Pool- Remodel
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.5
33 Verified Reviews*
  • 5
    27
  • 4
    2
  • 3
    1
  • 2
    1
  • 1
    2
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 33 results
5.0 Mark B. Miami, FL
3/25/2023

Alligator Pools is in an elite class of S. Florida contractors that start when they said they would and finished on time! Pool resurfacing, tile and coping all look great. They cleaned up very well. Special recognition to Martha in customer service. She always answered the phone and emails promptly. They have very good online quote, contract and payment service.

Response from Company:

Thank you, Mark, we appreciate the positive feedback and look forward to working with you in the future!

5.0 Helen Francis Google Review
1/14/2023

Dino is terrific and our pool has never looked better!

Response from Company:

Thank you for the feedback Helen, we'll pass along your kind words! And thank you for being a loyal pool cleaning customer!

0.50 James J.
10/31/2022

I hired this company over one year ago when my pool was refinished. Alan recommended that I install a salt system as it is easier to maintain. I agreed to purchase and install the system from them. Additionally, I selected their top maintenance program at $135.00 a month. The pool man arrived every Friday and would pour chlorine into the pool and would be back in his truck in 5 minutes on average.(my wife would time him).. The plan included tile cleaning, vacuuming, and filter cleaning. None of these things were ever done. Recently I lowered the plan to basic maintenance at $90.00 per month, and the service was the same. No salt was added each week despite the red light flashing that salt was required. When asked why he was not adding salt, he stated you want salt, I bring some next week. I called today to cancel my service and they showed no concern. As I read the other reviews, I would imagine they have another employee servicing their pool..

5.0 Michelle M Google Review
8/19/2022

Prompt, punctual, very professional, and fair pricing. I 100% recommend Alligator Pool Services.

Response from Company:

Thank you for the positive feedback Michelle!

2.0 Louis Pappas Google Review
9/25/2021

Had my pool diamond brite 1 month ago. The finished product was a big disappointment . Streaks everwhere.The workers didn't speak English so I couldn't communicate with them. The tile job was excellent. I thought I was dealing with Alan who is the best but unfortunately that wasn't the case. Aldo did the follow adjusting the pool chemicals and did an excellent job

Response from Company:

Louis, we’re so sorry to hear you weren’t happy with your experience; that’s not the typical reaction we receive. Addressing the issues you raised... 1) We are certain your streaks are not due to our failure to apply the resurfacing material properly. However, should your streaks remain visible after 6 months, we’re happy to arrange for the manufacturer to visit your pool to review the situation. As previously explained to you, if there are defects in the material, you will likely be covered under the 10 YEAR WARRANTY they provide. Also, resurfacing material is composed largely of natural colored quartz which as you may appreciate, can vary in shade, color, and texture. Per the manufacturer’s website, “These variations are a featured characteristic of the “natural look” of the product, and in no way constitute a defect.” 2) A quick call, text, or email to the office or your project manager would have solved any communication problems you were having. In addition, we always ask beforehand if there are any questions, concerns, changes, or special instructions for our workers, and you never mentioned anything. Again, sorry to hear about your experience.

5.0 Jill Lafond Google Review
9/22/2021

Very happy with the end result, thanks Alligator pools and the team

Response from Company:

Thank you!

5.0 Arden C. Miami, FL
6/3/2021

Very Responsible and Professional.

Response from Company:

Thank you for the kind words Arden, it was great working with you!

5.0 Susan Gelbard Google Review
6/3/2021

Just finished a wonderful remodel with Alligator. Resurfaced, new tile, removed metal steps to add swim out and added sun shelf. The work was started even before the estimated start date and was completed by a knowledgeable and experienced work crew. They were a pleasure to have at my house. Aldo was instrumental to getting this done and Martha at the office was super patient with all my questions. Thank you. Pool cleaning is done by the same wonderful person each week. Every phone call is answered or returned promptly. Every interaction with this company has been pleasant.

Response from Company:

Susan – we are so happy to hear about your positive experience with Alligator Pools! It has truly been a joy working with you on your pool renovation and we look forward to continuing your weekly pool service! We will be sure to share your kind words with everyone involved; it really means a lot. Thank you again!

5.0 Peter H. Miami, FL
2/10/2021

Incredibly amazing owner

5.0 Suzi S. Miami, FL
8/18/2019

Very reliable, good price, nice work. Kept us informed throughout the project. The pool resurfacing looks beautiful. I wanted to keep my old tile and they were able to do that. Nice follow-up, they came back and checked the pool several times to be sure the chemicals were balanced. Would definitely recommend Alligator Pools.

Photos

Alligator Pool Services
4
New Coping, Resurfacing
3
Pool Renovation in Miami
3
Resurfacing in Pinecrest

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