Alligator Pool Services, Inc.

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96% Recommended

36 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Small Jobs Welcome

Areas of Expertise

  • Pool Resurfacing
  • Pool Repair
  • Pool Cleaning
  • Pool Renovations
  • Pool Service
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.7
25 Verified Reviews
  • 5
    21
  • 4
    2
  • 3
    1
  • 2
    0
  • 1
    1

Highly rated for

  • Quality
  • Value
Showing 1-10 of 25 reviews Showing 0 reviews
5.0 Peter H. Miami, FL
2/10/2021

Incredibly amazing owner

5.0 Suzi S. Miami, FL
8/18/2019

Very reliable, good price, nice work. Kept us informed throughout the project. The pool resurfacing looks beautiful. I wanted to keep my old tile and they were able to do that. Nice follow-up, they came back and checked the pool several times to be sure the chemicals were balanced. Would definitely recommend Alligator Pools.

5.0 Cristina G. Miami, FL
11/13/2017

Austin was great! Very professional and the quality of work was wonderful! Everything just went really smooth.

5.0 Frank R. Miami, FL
3/24/2017

We contacted several companies to obtain a quote reference refinishing my pool. Allen from Alligator Pools gave the best presentation. Allen stated what was going to be done an each stage of the project. Upon reviewing all the options we decided to hire Alligator Pools to preform the job. Work stated as promised, the crew was professional and proficient. Allen has responded several times as promised to ensure that the pool is properly chemically balanced. Overall very satisfied with the performance and have already recommended him to family member for their pool project.

12/24/2015

Alligator Pools refinished our pool. We were very satisfied with every phase of the job. They were careful with surrounding property of the pool. Did the job on time, cleaned everything up and left the pool in running order by balancing the chemicals etc. Their workmen were pleasant and polite.

1.0 Raymond E. Palmetto Bay, FL
4/29/2015

We have had Alligator Pools for several years but lately their service has been really poor. I reached out to Alan several times regarding an issue we were having and never got a return call. Finally got him to respond weeks later when the problem continued and his response was basically, "Maybe we should part ways." No attempt to resolve the situation and no responsibility taken for his company or his employee who did not follow through on what he said he would do. Very dissatisfied with this company's customer service after being a loyal customer for many years. I would shop somewhere else if I were you. It's not like there is a shortage of pool cleaning companies in Miami.

Response from Company:

I am sorry the customer feels that way. Please allow me to explain our position...What the customer failed to mention as the "issue we were having" was the customers VERY agressive dog. He bit my employee and harrassed him repeatedly. I DID reach out to Mr. E and was promised the dog would be contained on our regular service day. This did not happen. I chose to REFUND the customers money and not subject my employee to a potentially dangerous situation AND Mr. E to a potential lawsuit. I felt is was a fair solution. As you can see by our MANY 4 and 5 star reviews, his experience was the exception. Thank you.

4/24/2015

Excellent work ,reliable reasonable price, trustworthy

4.5 Scott B. Miami, FL
4/19/2014

A little weak on the communications; I always had to call them for status of the project and to find out what the next step was and when it would happen. Overall, very satisfied with the quality of work. The crew was very good and easy to work with. Post job clean-up was excellent. Also did not take any payment until job was completed. I highly recommend Alligator Pool Services.

0.0 Chester Y. Miami, FL
5/3/2013

Alligator Pool Services never left you in the dark - they always did what they said they would. Great to work with.

0.0 Robert P. Homestead, FL
4/24/2013

He was super personable, and the job (pool and spa re-lining) came out smooth, and the work was started and finished BEFORE promised. Having said that, you need to caution his crew not to rinse equipment on your lawn; they left several concrete patches that I had to break up to allow the lawn to return. They also were not knowledgeable about spa jet R & R...his new drain allowed such improved flow that my old jets needed to be replaced; and that required another service contractor. I also had my heart set on a dark color; he convinced me to go with a lighter shade, and I regret that choice. I also had a new, pricy lighting system put in.

Showing 1-10 of 25 results Showing 0 of 0 results
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Photos

Alligator Pool Services, Inc.
2
Resurfacing w/Tile Miami
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Pool Resurfacing w/Tile

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