Allrestore Contracting, LLC

This company was hired by our building's HOA to replace our roof. This process has been a nightmare. They showed up to replace the roof and stopped halfway through the day without bothering to check the weather reports or put tarps down. (Which is standard procedure) There was a storm that night which caused water damage on all bottom units of our building. My unit in particular had its ceiling collapse, Our bed soaked, and our carpet ruined. Another unit in the building had severe mold. They hired a water remediation company to come and fix this, and we were made to stay in a cheap motel for a month while the unit was dried, (this process also damaged our AC unit, another out of pocket expenses). If all that does not dissuade you from using this company, it has now been 4 months since our apartment has been dried out and all restore has refused to pay for the damages or fix anything. Our ceiling has a giant hole in it only covered by a thin tarp, our carpet is covered in stains, and we are out more than a grand as AllRestore, after refusing to pay, canceled our contract with the water remediation company causing them to want to send debt collectors after us. We did not hire the water remediation company, all restore did. Their management and their insurance has been nothing short of uncooperative and infuriating over the past months as we have been desperately trying to get our house fixed because of their careless mistake. Do yourself or your units a big favor and look elsewhere. We wish we did. I would like to add that I am not one who gets any pleasure from leaving nasty reviews. I only hope that this can save someone else the time, trouble, and pain that this is causing our family.

Great business for your roofing. Please give them a call.

We had experienced roof and siding damage from a hurricane earlier this year. After going over reviews of companies, I called 3 companies for a quote and two companies gave me a quote immediately while it took the other company two weeks to provide me a quote. Allrestore had great reviews on web sites and on the Better Business site Allrestore had many reviews and all were complementing his work none were complaints. Also Allrestore’s quote was better than the other quotes we received. Jim, the owner, is very knowledgeable in roofs and siding and it was never a problem to meet with us to discuss the quote and answer any questions. Jim was also on the job for the days it took to replace our roof and siding. His crew was really great. They were polite, knew what they were doing and took care to do it correctly. Clean up around the house was done at the end of every day. Allrestore is a FIRST CLASS COMPANY, great communication, great workmanship. I would not hesitate to recommend them for your roofing and siding jobs.

It has been a pleasure working with Jim and his team at AllRestore. Highly recommend!

Allrestore came highly recommended by several neighbors. The owner Jim went over everything in detail and cost of replacing my roof. He and his crew showed up on schedule and completed the job in a timely manner. I would highly recommend them for your roofing needs.

Jim and his crew were amazing from start to finish! Jim is excellent at communication and doing what he says will be done in the time that he says it will be done! It was the easiest project we have ever gone through and this was a warranty claim. Jim worked with us to get our siding replaced and did not mind the few extra steps we all had to go through for the claim.

Allrestore, Roofing company I had the pleasure with dealing with when we had the big hail storm in 2019 in Surfside Beach club. They are very knowledgeable in all rude aspects and very professional. When they came to my house they were on time quickly completed changing out our whole roof in 2â 3 days and cleaned up behind themselves. Product use is Certainteed which is the best you can get. Job was outstanding I highly recommend Allrestore.

Jim is a very professional and informative about products. He was very understanding about our needs and concerns as the work performed by another contractor was very poor and would not come back to do repairs. Jim returned all text email and messages in a timely manner. Would hire again. Great job…

Very good. Will hire again

Excellent job, very responsive. Requested a very specific type of shingle on a very steep roof. Have been receiving many compliments on the completed roof job.

Job well done, no surprises. Very professional, hard working staff. Everything was explained very well. Never knew they were there, yard was spotless. Can't say enough good things about my experience.

My experience with Allrestore was one of the best I have ever had with a contractractor. After my initial contact I was aware of the entire procedure, cost, timing, and had pick my new high quality roof. The date to replace my roof was set up promptly and during the day of repair the owner of Allrestore kept in contact with me on the progress. As for the team, this group was the best I have ever seen; hard working, knowledgeable, steady, safe, and courteous. Overall, I received a beautiful roof, clean gutters, better ventilation for years to come by a company that cares and takes pride in their work; including leaving your house/yard in the conditon they found it. I highly recommend Allrestore Contracting for your future roofing needs. M. Bartha

Better than I expected! Jim responded to my request for a quote and arrived at my home the next day. He provided me with a detailed inspection and showed me pictures of the problems with my existing roof. He explained all my options thoroughly and was able to start within two weeks time. He secured the necessary permit from the county and his team of installers was top notch. The installation was pain free and only took 2.5 days! He even replaced a piece of plywood that had water damage.

Work was done timely and professionally.

awesome....great company, Jim Hoctor...straight up guy n fair....

Most people would rather go to a dentist than hire and deal with a contractor for work on their homes. Jim Hoctor of Allrestore Contractors is the exception to the rule. He actually made the experience a pleasure. He is easy to do business because; 1) good communications from start to finish on the project; 2) fair and honest pricing; 3) all work performed to the highest quality; 4) calm demeanor when something unexpected goes wrong; 5) speedy resolution of problems. I would recommend Jim and his company to anyone needing roof and window work in the Myrtle Beach area. I would hope that more contractors would adopt these core business principles.

Very respectful of my budget , got the leak stopped and were on time and helpful as to what my needs were for the current job. Didn't try to push unnecessary work or up - sell , fair , honest and to the point . Highly recommend Greg T.

Jim was easy to work with, wrote a clear estimate, and explained the job well. His carpenter, Paul, who did the repairs was friendly, respectful, and did beautiful work. The price was fair, and even less than I thought it would be. I highly recommend them!

He delivered exceptional service on all work very satisfied.

Fabulous! We had several quotes, and Allstore was not the lowest, but the most impressive and we knew the minute we met Jim, that he was our guy! Sincere in his approach, he took time to explain the options and what to expect. He knows his business well, and as we looked at other roofs he had installed we were even more impressed. Our new roof went up in one day, at one point there were 8 guys on the roof! It looks wonderful, and they did an impeccable job with the post cleanup work.

Jim and his crew were outstanding from the time he responded to my inquiry, presented his estimate, started and finished the job, kept me informed as to the progress with pictures (the project was done on our secondary home) and the finished product that they delivered. It is refreshing to know that there are still companies out there that take pride in what they do and want to build a reputation based on what they promise as well as what they deliver without trying to take advantage of the customer. All businesses should use Allrestore Contracting as a blueprint on how to conduct business. I am proud to not only recommend them but will always use them for any future repair project I have.

I was pleased with the overall process with this company. They were prompt, courteous and professional. This repair was for a vacation home that I asked them to perform the repair and bill me which they did. I will definitely reach out to them in the future if I need another repair of a type that they perform.

We had a leak we thought was repaired and it wasn't. This cause the ceiling to start to droop. we opened it up and wow what a mess. Jim was able to get to us ASAP. Jim was great to work with. He had to come to my job to sign papers. I had lots of questions and he always answered them promptly. His workers did a great Job cleaning up. Jim had a did same price as his but I went with him because of the time he took to explain thing to me. He took picture of all the damage done on top so I could see it. I would recommend him to anyone in fact sent him to my mother's! Thanks Jim and crew!

I am an out of state owner and was in need of a roof repair/replacement - I called and left a message and received a call back from Jim within an hour. Jim advised he would go out and look at roof within the week. Jim sent an an email with pictures and description of work that needed to be done . I received a complete itemized quote detailing the work and cost of the job. I advised that I would be down during a specific time (which was in a short timeframe) and Jim made sure the roof was replaced during the time I was down in SC. Allrestore roofers were professional, courteous, efficient and extremely neat and clean. I would highly recommend Allrestore Contracting! Thank you Jim and crew for a Job well done!!

It went well. I called for an estimate and they responded right away. Jim Hoctor was friendly, thorough and professional. He presented that he was a person with a lot of experience in the field. I had several questions which he gladly answered. He listened to what I wanted and did not pressure me. I contacted two other companies that lacked the professionalism that Jim showed. After signing the contract, he kept me abreast of everything that I needed to know. He responded promptly to emails and phone calls. The roofs look great! I would definitely hire them again!