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About us
Alpha Factor Cleaning Services LLC has been in business since 2015, with over 12 years of experience! We specialize in all your home improvement cleaning needs, and guarantee you a job well done. We strive to exceed the homeowner's expectations each and every time, and get the job done the way you want it. (Our Vision) - Our company will change the way you think about a cleaning service. Our way of doing business is to provide a healthy atmosphere, contributing towards the healthier lifestyle of our customers. We seek to focus on clients who appreciate high quality and, with our service, impact positively the lives of our clients, in their homes and business. (Our Mission) - Our mission is to provide great customer service delivered by our highly qualified, professional, trained, and trustworthy team members. We strive every day to serve, bless and help our clients, employees and the community through our business.
Business highlights
Se habla espanol
11 years of experience
Services we offer
Janitorial Service - For Business , Maid Service - One Time Cleaning , Maid Service - Recurring , Powerwashing , Window Cleaning
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.729 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 10% | ||
| 0% | ||
| 3% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 29 reviews
Sarah N.
Sep 2020
Maid Service
Professional. On time. Covid sensitive. Exceptional cleaning every time! Very detailed. Kind and warm.
Ana R.
Sep 2020
Maid Service
Great service, reliable, very happy with them
GRACE H.
Nov 2019
In the past 2 years, we have hired 3 separate cleaning services and have been disappointed each time. Finally found the right, reliable company with excellent customer service skills and attention to detail. Coming from a military family with lots of children, these details mean a lot! Thank you for your professionalism and personable nature!
Dorothy O.
Feb 2019
Maid Service
very detailed cleaning, I am happy with the service.
Annaleis H.
Dec 2018
This company is absolutely amazing! Despite the extremely busy season, they did everything they could to accommodate my unorthodox schedule. Absolutely everyone I spoke with was not only professional but caring. I cannot speak highly enough about this company and its staff.
Ana R.
Mar 2018
Maid Service
Very professional and flexible to adjust to my schedule
Mary K.
Mar 2018
Maid Service
Is the best cleaning I have seen in my 87 years of life. Very, very neat, left the towels folded in a nice shape, like in a Hotel, clean the walls, ceiling fans, everything.
Response from Alpha Factor Cleaning Services, LLC
"Thank you very much Mrs. Mary. We, from Alpha Factor Cleaning services, believe that a clean environment is a healthy environment, which contributes to a better emotional and physical state for all people. Our passion is to contribute towards the healthier lifestyle of our customers."
Sally L.
Oct 2017
Maid Service
The service was efficiently done and on time. The areas I had cleaned have not looked this nice since move-in day.
Kristifer M.
Sep 2017
Maid Service
Sylvia G.
Jul 2017
Maid Service
They are very professional, did a good job for me.
Albert M.
Jul 2017
Maid Service
Very hard to communicate with. They didn't understand English very well . Had to have them come out again and job was still unacceptable.
Response from Alpha Factor Cleaning Services, LLC
"We want to thank our client for her feedback, but we believe there is a misunderstanding. Our consumer service is polyglot and has no problem in communicating in three different languages. Regarding the services, the customer insisted on requiring non-contracted services, very clearly defined in our job description that she received when contracted the services. We respect the customer's opinion, but we do not agree with your complaints. Her evaluation does not harmonize with over 14 years of satisfied clients and the excellent reputation of our company. Any way, we thanks her comments that will help us to improve our services."
Machelle M.
Jun 2017
Maid Service
I was hesitant to hire a maid service company but that quickly went away once I hired Alpha Factor. They are so professional and provide great service. They did a fabulous job on my house and took the time needed to make sure the job was done right. I will continue to use them which is making life easier for me since I work so much. I would recommend this company to everyone and feel assured that you would be as pleased as I am with their service. They are worth every dollar they are paid and more.
Jo H.
Jun 2017
Maid Service
very efficient
VAKULA N.
Apr 2017
Maid Service
I hired Alpha Factor for deep cleaning, power washing, window cleaning - they did a fantastic job! Would hire them again.
Angela J.
Feb 2017
Maid Service
I could not have found better care for my home on my own, I highly recommend Alpha Factor!
Pamela Y.
Jan 2017
Maid Service
B W.
Dec 2016
Maid Service
They were very effecient
Response from Alpha Factor Cleaning Services, LLC
"Hi . (consumer name withheld per their request) Thank you for your kindly words. It's a pleasure to serve you and your family."
Zaundra J.
Nov 2016
Maid Service
I look forward to the team coming every 2 weeks! They have done very good work for us.
Laura B.
Oct 2016
Maid Service
This company was timely and did a great job! I can't wait for them to come back!!
Response from Alpha Factor Cleaning Services, LLC
"Thank you Mrs. Laura for your words about our job. It's our pleasure to have you as our client. We are very proud of having you and your family in the list of our select group of customers."
Kathy A.
Oct 2016
Maid Service
The only drawback is they showed up late.
Response from Alpha Factor Cleaning Services, LLC
"Thank you (consumer name withheld per their request) for your evaluation of our services. Your feedback is very important for we improve the quality of our services. We ask a tolerance of at least one hour before or after, in our workday's schedule. Sometimes this is not enough because of traffic or some unexpected situation with previous clients. Most of companies do not work with specified hour. They just inform whether it will be morning or afternoon. We inform a specified time, for comfort of our customers. Unfortunately, we delayed in first day of our service in your home. But we can ensure you that this is not a routine, and when it happens we try to contact the customer, informing about the possible delay. Anyway, thank you for your feedback. We will endeavor to improve this aspect of our services."
Kirk P.
Sep 2016
Maid Service
Alpha Factor staff are very professional and very pleasant and respectful. They try to do a great job each time and I have been satisfied with their service to date.
Tim C.
Aug 2016
Maid Service
I enjoy having them in the house, they are cheerful, very polite and look forward to having them over here.
Response from Alpha Factor Cleaning Services, LLC
"Thank you, Mr. Tim, for your words. Our team loves to contribute with your wellness. Our way of doing business is to provide a healthy atmosphere, contributing towards the healthier lifestyle of our customers. Thank you for opportunity to serve you and your family."
John H.
Aug 2016
Maid Service
They do a good, thorough cleaning that lasts.
Response from Alpha Factor Cleaning Services, LLC
"Hi (consumer name withheld per their request) Thank you very much for having us as your house cleaning provider. We love what we do. We love to contribute for that our clients can have a easier life and more pleasurable. Thank you for having us as your cleaning services provider."
Simony C.
Aug 2016
Maid Service
Have been using this company bi-weekly and extremely happy with their service. Customer service is great, and they are very efficient and detailed. Super professional, strongly recommend them!
Response from Alpha Factor Cleaning Services, LLC
"Dear Mrs Simony. We're very honored in having you and your family these long years as our very special client. Thank you for your friendly words."
Debbie D.
Aug 2016
Maid Service
He is very honest and the cleaning service is very good. They wear badges with a picture ID and the name of the company on it. You get a good value for your money.
Response from Alpha Factor Cleaning Services, LLC
"Thank you Mrs. Debbie for kind words about our job. We are very proud of having you and your family in the list of our select group of customers."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Alpha Factor Cleaning Services, LLC is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 9:00 AM - 5:00 PM
Alpha Factor Cleaning Services, LLC accepts the following forms of payment: CreditCard
Yes, Alpha Factor Cleaning Services, LLC offers free project estimates.
No, Alpha Factor Cleaning Services, LLC does not offer eco-friendly accreditations.
No, Alpha Factor Cleaning Services, LLC does not offer emergency services.
No, Alpha Factor Cleaning Services, LLC does not offer warranties.