Alpha Roofing Solutions, LLC

Alpha roofing repaired the shingles on the ridge of our building. This was not the cheapest estimate we received, but after Dave came out for the estimate, his knowledge and recommendations made us feel confident that we were working with people that would do quality work. Dave kept us up to date on the project timeline and we are happy with the repairs.

They were very good. Showed me the damage through drone photo's and then again when repaired. Did this in a timely manner and cleaned up after. Would recommend them for any roofing needs.

David was very polite and professional. He was knowledgeable about the job that needed to be done. He will be my ‘roof guy’ in the future.

Fast response, great work, fair price. I would highly recommend.

Great

Handled quickly, effectively, and professionally. Excellent work, very happy.

David Costello of Alpha Roofing Solutions completed the job, it looked ok except for problems with the garage roof, also done. He has not replied to repeated phone calls/texts. He has not given a receipt. We do not know if we have a warranty after over $16 grand were spent on 2 roofs. Stay away from Alpha Roofing Solutions, if you know what is good for you. Also, do not take any HomeAdvisor recommendations blindly, like I mistakenly did. This was not his first time pulling this stunt as I found out after the fact. Double-check all recommendations from HomeAdvisor.

Very responsive, professional, and quick. Work was done swiftly and without any issues. I highly recommend them

After the work was completed. He gave me the first estimate and because the work was more extensive, he told me what it would cost and I paid him and he said that he would send the 2nd estimate attached to an email that night so I could submit it to my insurance company. I called, emailed, and texted from May till August with no estimate from him. I was able to show the insurance co my cashed check. I just do not understand why it was so hard to just send me the estimate I asked for.

I'm just about to call David and Alpha Roofing for additional work and I noticed the review I wrote in November 2019 only captured 2.5 stars. That was NOT right. It should have been 5 stars because their workmanship, immediate response to quote and complete the job, and overall customer service was outstanding. Sorry for the previous accidental rating.

David has amazing communication throughout the project and he and his team were very thorough in their work. David took the time to walk us through the project and we had a clear understanding of everything the repair would entail. David was very reliable, efficient and did a great job for us. Would definitely recommend him!

My call was answered quickly. He was to come the next day at 2 pm but did not. Promises were made for the next day. Again no show. Finally, on the fourth-day workman showed up and the job was finished quickly but another $200 was added to the bill for a repair that took half an hour. A receipt was to be sent via email but so far none has come.

Immediate contact upon reaching out through Home Advisor and proactive communication around job schedule and arrival times. Performed work quickly and with high quality. Talked through repairs. Also advised on other potential related maintenance needs, but, in a true advisory and not pushy-salesy way.

The Skylight in my tenants bathroom was leaking badly from the 6 + inches of rain that fell in 4 days. I spent all day Monday 5/18/20, trying to find a roofer who could come out I called 7 different roofing companies but either got a answering machine, or when I did connect, too busy couldn't even get to my house until late in the week. Then the estimates I got were outrageous until I found David Costello, with Alpha Roofing Solutions. I sent him a video of the skylight and he called me back within minutes with a rough estimate. David answered every question I had and even tried to get to my house on Monday to at least cover the skylight so if the rain started again there would not be a waterfall in the bathroom. I hired David and Tuesday morning at 9 am David called to let me know he would be over by 10 am with his crew to repair my roof. The weather was still not cooperating so David called me again to let me know his crew would be coming between 12 noon and 12:30 pm no matter what. Matthew the foreman and a helper arrived at 12:30 on the dot, with masks and gloves because of Covid-19, David called me to let me know they were on site and he was on his way from another job. From start to finish David and his crew were professional and very knowledgeable. The job was complete in under 4 hours and to my great surprise came in under the original estimate. I would recommend David and Alpha Roofing Solutions because of the great customer service, excellent work , promptness and pricing. I now have a new roofer. Thank you David Costello and Alpha Roofing Solutions, working with you was a pleasure! Catherine Rowlen, Chicago, IL

The owner is courteous and knowledgeable. We highly recommend Alpha Roofing Solutions.

Unless what you need is extremely simple and straightforward this is not the company for you. I hired the company to fix a leak in my roof which they promptly diagnosed as being the chimney flashing. When I told them that replacing the chimney flashing had not fixed the leak in my roof they told me that when they were on the roof they saw my tuck pointing was in extremely bad shape. So, I ask, since I hired them to fix a leak why did they not tell me that there was still something on the roof that could cause a leak while they were on it? Then, begrudgingly I told the contractor that I would be okay with his masonry guy giving me a quote. Since then, I haven't heard one word from them. I will update my assessment of the quality of their initial work after a real contractor comes out and looks at the leak. As far as I'm concerned all alpha did was waste my time and leave my roof leaking for longer than it needed to.

Our experience with Alpha Roofing Solutions was top notch. David was very knowledgeable, offering solutions that multiple other roofing companies missed when doing their estimates. He was also quick to respond, accommodating to our schedules, and updated me throughout the whole process. Pricing seemed very fair compared to other quotes. When our roof is due for a replacement I would not hesitate to hire them again!

We can't really see the roof, but the contractor examined it with a drone, showed us what was needed (flashing around chimney, as well as numerous folded and missing asphalt tiles. I believe they did a good job at a good price.

Nice work

David provides the best customer service: responsive, courteous, knowledgeable, fair price, great crew! Turnaround from estimate to finish was 48hrs. Super. If you do not call him at least for an estimate you ll probably regret it.

Fast, reasonable service. David came out and gave me an estimate right away. Even though he and his crew worked in inclement weather and had to adjust with supplies, he stuck with the original quote that he gave me. A man of his word. Great service over all.

I had an excellent referral from a lady in the neighborhood. He was professional and did the work right away. Nice guy. I would hire again.

It was a pleasure to do business with David. I had a leak and he was able to get the work done promptly. Other companies would not have been able to get the work done for weeks.

I was promised before work photos, photos of leaking area of roof and photos of the completed work. I received no photos even though I asked David Costello for the promised photos.

They repaired my asphault roof, I highly reccomend them. they do quality work, at a fair price, You will not be disappointed.