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1 Year In Business

Company Details

  • Verified Licenses

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Locksmith
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Trip Charge May Apply
  • Credit Cards Accepted

Ratings

4.4
12 Verified Reviews*
  • 5
    9
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    1
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 12 results
0.50 Telena B. Raleigh, NC
3/25/2024

I am extremely disappointed with the service I received from this company. 11/23 I needed a new key for my vehicle, which also required replacing the engine immobilizer. However, after this work was done, my car never turned over again. When I contacted Andrew, he brushed off the problem, insisting it must be another issue with my vehicle, despite everything working fine before I lost my keys. 12/23 After a month of frustration, I had another mechanic look at it, who confirmed that the starting issue was indeed due to the immobilizer, not some other mystery problem as Andrew claimed. When I reached out to Andrew again, he gave me the runaround, offering no real solutions and even recommending a mechanic who never showed up. Now, several months (3/24) later, I am still without my keys or a working vehicle. I ran a diagnostic on the vehicle and the only issue that would require the vehicle to not start is you guessed it, the Immobilizer. Andrew's latest response was that he needed to consult with his superiors, only to be told not to come back and deal with my issue. This level of disregard for customer service is appalling. Despite Andrews promise to refund half of the cost, I have yet to receive anything. My vehicle remains unable to start, and Andrew refuses to provide any information on how to escalate the issue to his supervisors. At this point, I am considering legal action and reporting this company to the Better Business Bureau. This experience has been nothing short of a nightmare, and I would strongly advise others to steer clear of this unreliable and unprofessional service provider.

3.5 Robin M. Warrenton, NC
2/16/2024

They were OK a little pricey

4.5 Dionne B. Raleigh, NC
1/24/2024

They were very timely and did a good job!

4.0 Nadia S. Chapel Hill, NC
1/4/2024

He was on time and did good work

5.0 Ernie S. Durham, NC
11/29/2023

Andrew was responsive, timely and efficient.

5.0 John E. Bunn, NC
11/28/2023

Alpha Locksmith was very efficient getting a key made for my car.

5.0 Janice E. Chapel Hill, NC
11/3/2023

I hired this person, Andrew, and he did an excellent job. He was respectful and efficient. The cost, to me, was extremely high, but because it was extremely necessary, I was compelled to pay. Because I am at the very low end of Social Security, it was a struggle.

5.0 King Zo3 Google Review
10/12/2023

Alphalocksmith is one of the best if not the best most efficient locksmith around. They make sure the job is done right at a fast pace and a very good price.

5.0 Alan Cross Google Review
10/12/2023

He was great! Made me a good deal and was a way more affordable than the dealership. He got me 2 keys with the chip in it. Very professional! Call him up

5.0 Timothy Hardy Google Review
10/12/2023

Had their services several times. Very reasonable prices and excellent customer service.

Photos

Alphalocksmith NC, LLC
9
Locksmith

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  10. Identity Verification (Reverse Phone Lookup)
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