Al's Heating, Cooling & Plumbing

I don't usually give reviews but, in this case I am pleased to. I called Al the day before the 4th of July, not expecting much and was willing to wait a few days for him to diagnose my problem. Instead of the day after the 4th he came the same day I called. He found the problem, ordered all parts immediately and had a delivery date by the 6th. On the 10th he and his helper (son Hayden) installed, cleaned up and I had AIR! by the afternoon. All through the process Al was courteous, professional, reliable and made no promised he couldn't keep. I am thoroughly satisfied with the process and results. I would definitely recommend him to others. I thank Al for his prompt service and his patience as he walked me through all the steps of the installation and instructions for my new unit.

Would highly recommended Alâ s plumbing. He was very knowledgeable and found the water leak in my heating system that raised my water bill. He kept us informed of when he was on his way and when he finished the job. Very quick turnaround time from me calling him to the job being finished. When looking for a plumber Alâ s will not do you wrong.

I am surprised at the good reviews that Al has as my experience has been anything but. In June of 2020 our AC went out, and Al was installing a new unit for my neighbor so asked him to take a look. He quoted me a very good price for the installation of a new unit if I paid cash, so we agreed for him to install a new AC Unit/Gas Furnace. Things went well until it started to get cold, and the heating unit would shut off with and 34 IGNITION PROVING FAILURE. If I shut the unit off and back on it would start running again. I called Al and he asked me some basic questions, and told me to tie the red and white wires together to keep the heat running and bypassing the thermostat. The next cold morning when it went out again, I tied the wires together and it failed. After texting him, he got an attitude that I did not respond earlier that day, as I was really busy with work that day. He asked me a few of the same question for the error code and pics. Then he ignored my text messages. As my wife and I were frustrated waking up to a cold house, she called, and he got an attitude with her as well, then blamed me that I did not know what I was doing. I texted him a few more times throughout the winter and he completely ignored me. Then spring came and did not have any issues as the heater was not running. Now this November the same issue started happening and reached out to Al, and practically begged him to help. He told me he could not come out because he just had back surgery, but assured me it was nothing with the installation, and he would charge me labor even if he could come out. I finally called a professional, CC Fuel and Oil, and they came out a few times to try and figure out the issue at first unsuccessfully, but when I pressed that the heating was never reliable since the install to review the installation. If first thing that CC Fuel and Oil found, was that Al installed the 3" to 2" reducers at the ceiling height and should have been much closer to the heater to allow more air flow. The OLD Heater had the reducer almost near the heater for the intake. Additionally, by having the reducers at the top it would not allow water to flow down from the exhaust, and was collecting water inside the pipe. I have to assume Al did this to make the install easier for himself and save a few bucks as 2" bends and pipe is less than half the cost of 3", and a bit trickier to run. Additionally, on the OUTSIDE, there was another 3â to 2â reducer for the intake line and CC Fuel recommended to cut that off, to allow more air to the unit. This reducer was part of the old heater install, but Al did not recognize that should be cut off. They also recommended that the intake and exhaust pipes were too close, and to divert the exhaust away from the intake with a long bend 90 and extend up and out a bit to prevent carbon monoxide to feed back in. Since I was already over $680 into trying to figure out the problem, I told them I can do that work myself. So that day tacked the outside as it was easier, and cut the outside reducer off for the intake and extended the exhaust away, and that FIXED the issue!! I still plan to do the recommend inside work when time allows, but it has been running for almost a month in very cold weather with no issues, and now have my Nest thermostat installed again. This past year has been a nightmare trying to deal with Al and the heater, but now itâ s finally fixed no thanks to Al.

Amazing work. Straight forward. Does the job right

Al was responsive and showed up quickly, to replace our broken water heater. Professional and fast in his work. However, he forgot to reconnect the new gas line when he was finished! It may sound like one simple thing, but when I told him I could still smell gas he recommended I give it more time and that I spray air freshener. I called PECO, who came out and confirmed the line had a sever leak, red tagged it and confirmed I should leave the gas line into the house off (which I had already done). Another plumber the next morning confirmed the new gas line had never even been connected so gas was just pouring into the basement. Yes, Al offered to come out and fix it, but given the severity of the mistake, I opted for someone else. Yes, Al offered to reimburse me one hourly rate, but that was not the full cost of what I had to pay the second plumber to fix his potentially deadly mistake. He simply finished his work, turned the gas on to the house and drove away without testing for leaks. Thankfully we were home and not sound asleep while gas filled the basement and did not end up on the evening news (BOOM)!

Guy with an attitude! Called for a diagnosis but charged me an extra $235 without telling what the underlying issue was! Started cursing -*you foreign b****** moth*r f*****- on inquiring why the price was too high. I even made a video where the owner Al spoke race slurs and curse words. The owner begged me to delete the video.

My home was new 27 years ago and the heater decided to show it's age on one of the coldest days of this year. Growing up with a Dad who was a tradesman, I always gravitate to local businesses. I saw Al's information on the net and left him a voice mail. Al called back within 40 minutes and we made arrangements for him to take a look later that day. He was able to come earlier than anticipated. Given the age of the unit and difficulty getting parts, Al recommended new heating and AC units which I fully anticipated. He gave me a VERY fair price for everything. He set a date to do the work and stayed in touch with me in the meantime as he set up the job. Al confirmed the date of the job with me and was prompt. His workmanship was excellent and professionally done with an attention to detail. Al was available for questions afterward and was very accommodating with any questions I had. I surely appreciate Al's straight forward approach to his work and found him to be a pleasant, interesting, and very friendly individual. In fact, Al reminds me of the fellow tradesmen with whom my Dad was connected back "in the day." In this day of big companies who lack the personal touch, Al is a refreshing reminder that there are still those who focus on service and quality. It goes without saying that I will definitely use Al again. More importantly, I will gladly recommend Al to others and will certainly do so whenever I have the opportunity.

Al came out and assessed the shower diverter value problem. He sent for parts from Kohler since it was a 2004 diverter valve from that company. Parts came in and were not correct, not his problem, he was sent the wrong parts. This happened twice. He finally mumbled he couldn;t fix it and said $90. He had handed my partner the invoice but it had $250 total labor and miscellaneous charges. Fine, he came out 3 times and should be paid. She didn't look at the invoice because he said $90! She wrote out the check, he left then sent her a scathing text message about how we are NOT to call him again, this is why he doesn't deal with people like us! WHAT THE HELL DOES THAT MEAN????? It was a total misunderstanding. Why didn't he have the bill is $250 not $90!!. No, instead, he left with the check in the wrong amount and waited until he got in his truck to send us a NASTY GRAM VIA TEXT MESSAGE. TERRIBLE CUSTOMER INTERACTION!!!! I WILL NOT HIRE HIM FOR MY MULTIPLE PROPERTIES AND I AM TELLING MY COLLEAGUES ABOUT HIM. He needs to take some courses on how to talk to people, especially women!

Al took my call morning of and said he could make time the same day. He spent much longer then i think we both thought initially on the job but he got it done. He works hard and is priced perfectly. He saved my kitchen after many tries with home solutions. He give 100% effort and it shows.

Our air conditioner broke down during the most recent heat wave, and temperatures were up to 90 in the upstairs of our house. We had another company come out to assess the problems and give us an estimate for a stunningly high rate considering the parts cost less than $200 to replace. Al was quick to respond to our issues, coming out the next day and squeezing us in in between other jobs, with the parts needed to fix the AC without needing to come out to give an estimate. We needed to order an additional part and overnight it since the distributors in the area did not carry it, and Al came right over once I confirmed it had been delivered and installed it in between jobs. I highly recommend Al's - this kind of service and price point are hard to find in today's market, and his focus on customer service is stellar.

Leaking tub valve - called Al, he was there the next morning. VERY professional, in and out in 20 minutes! And the price was great! He's exemplary and the guy I'm gonna call, and that you should call if you want to get it done, now, fast with professionalism.

Al did a great job for us at a reasonable price. I appreciated his no non-sense style of communication. i would highly recommend him for plumbing work.

He was AWESOME!!

I contacted Al's to do the plumbing work as requested by the buyers of our home based on the home inspection. The scope included replacing the drain pipe in the kitchen, disconnecting our water filtration system, and fixing the leaking shower handle. I found Al's through Home Advisor. I put in a request at 9:30 PM and got an e-mail from him 15 minutes later. We spoke the next day and he gave me a ballpark estimate over the phone based on my description. He sent me a follow-up e-mail listing the scope and estimate and at the end said "thank you for your time." I was impressed by the level of respect he showed me from start to finish. Even thanking me for the opportunity. When he came to do the work he was prompt, we reviewed the scope and checked out each item. He explained the issue and what he was going to do to fix it. He did a great job, was true to his word in price, which I thought was incredibly reasonable to begin with, and made sure I was pleased with the work. I would highly recommend Al's to anyone and would definitely use them again. I can't say enough about my excellent experience.

Al was great! He obviously has experience and was able to clearly explain the problem and solution. As well as being reasonably priced, he was also quick and friendly. I'll definitely be keeping his number on hand for any future problems!

Al is prompt and he gets the job done right the first time. He maintains your home while fixing the problem. He is neat and even cleans up after himself. He does quality work and has reasonable rates. I highly recommend Al's service.

I don't write reviews often, however I had such a positive experience with Al that I wanted to make sure to thank him properly. Short version: tried to change my thermostat myself, didn't know what I was doing. called Al, who fixed the issue quickly and professionally. happy to recommend him, will use him in the future. Full version: I tried to change out my old mercury thermostat to a newer digital one that my brother in law had offered me after he had had his whole system replaced. After several videos and guides, and several hours messing with wires I got the thermostat hooked up, however it wouldn't seem to kick anything on. Discouraged I none the less called it a night and resolved to call someone for help the next day. After a chilly morning I googled local heating repair and found Al's number, I called, left him a message, and was surprised to have Al himself call me back within half an hour. He agreed to stop by after completing another job he was on, and after a few hours he rang up to let me know he was on the way. He introduced himself, took a look at the thermostat, and told me what the problem was, I needed a two heat stage thermostat, and my brother in law had given me a single heat stage thermostat. I thanked him, and he told me to call again if I had any trouble installing. He didn't charge me for this first visit, as it had only taken him a few minutes of his time. I purchased a new thermostat, approved for heat pump with two stages of heating, and followed the installation guide, only to find out that the new unit wasn't even getting power. I tried every trouble shooting guide I could find, and nothing worked. Frustrated and tired, I called Al again, and left another message. He called back later that night and agreed to come back in the morning to look it over. He arrived promptly, rewired the thermostat, discovered that I had blown a fuse that I didn't know existed, showed me what he was doing the whole way through, got the system up and running, and stuck around to make sure each stage of the system was working properly. His pricing seemed fair, he was honest and straightforward, and he came out twice in two days on extremely short notice. I will be calling Al's with any problems in the future, and happily recommend him. -Brian Fox

This guy is a joke. I wonder if those reviews are really real! I paid 6,000 for a boiler and water heater. The guy came here install both on December. Heater was not heating properly and using twice more the oil and I didn't have the oil heating the water anymore. He came drained the pipes. The heater still not heating, he said after word that the pipes were liking. There is no liking pipes. He also gave me a boiler with the gauge broken. And left the old heavy boiler in the basement that he told me he would remove. His web site looks legit but is all a phony. You can't even find his business at BBB. I have been calling and texting him for 5 months. He has no consideration, do not call you back, and when he calls you back he says he would be there but never shows up and never calls either or when you actually talk to him he always has an excuse that someone is dying, in the hospital or sick. I waited to long. I paid a very fair price. He is still ditching me. I think 5 months is too long.

Al was great. His pricing is more than fair. Very professional, prompt and courteous. Work was completed quickly and is great quality. Al, fixed a two additional items that were wrong incorrectly from the previous installation. If I could rate him a 10 I would do that. He took the time to explain everything and he recommended some additional upgrades for future consideration. I'll be using him for two additional projects in the future.

Professional, reasonable, reliable, and prompt. Excellent service. Thanks Al !

quick, thorough, quality work. Felt at ease with Al from the minute I spoke to him on the phone.

The work that Al performed was really good. He used parts of other system I had in my property to make the water heater work correctly and less than two hours I had the hot water back. He is the owner of his company and he provides amazing customer service. I recommend you talk to him before considering a big company name. Even if you did call the other company call him to compare prices and services. Thank you.

NA

Al is just a terrific person as well as an excellent plumber/heating/air conditioning person! His follow-up is off the charts, his attention to detail was great, and the service was performed perfectly. Really a great person to get to know!