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Al's Heating, Cooling & Plumbing

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21 Years In Business

Company Details

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Contact

72 Heffner Road
Royersford, PA 19468
http://www.alsheatingandcooling.com

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat:
  • Sun:
View All Details & Credentials

Service Details

    Areas of Expertise

    • Air conditioner repair, Air Conditioning Service
    • Gas, Oil, Hydronics,water heaters,air conditioning
    • Heat Pump - Install or Replace
    • Repair Leaky Pipes,Fixtures,Faucets,Toilets
    • Heating repair, heating service
    View All Offerings and Cities Served

    Cost Information

    • Warranty Offered
    • Trip Charge May Apply
    • Credit Cards Accepted

    Ratings

    4.7
    143 Verified Reviews
    • 5
      126
    • 4
      8
    • 3
      1
    • 2
      1
    • 1
      7

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 143 results
    5.0 Lynn M. Barto, PA
    7/14/2023

    I don't usually give reviews but, in this case I am pleased to. I called Al the day before the 4th of July, not expecting much and was willing to wait a few days for him to diagnose my problem. Instead of the day after the 4th he came the same day I called. He found the problem, ordered all parts immediately and had a delivery date by the 6th. On the 10th he and his helper (son Hayden) installed, cleaned up and I had AIR! by the afternoon. All through the process Al was courteous, professional, reliable and made no promised he couldn't keep. I am thoroughly satisfied with the process and results. I would definitely recommend him to others. I thank Al for his prompt service and his patience as he walked me through all the steps of the installation and instructions for my new unit.

    5.0 Robin G. Boyertown, PA
    2/14/2023

    Would highly recommended Alâ s plumbing. He was very knowledgeable and found the water leak in my heating system that raised my water bill. He kept us informed of when he was on his way and when he finished the job. Very quick turnaround time from me calling him to the job being finished. When looking for a plumber Alâ s will not do you wrong.

    0.50 Todd V. Downingtown, PA
    1/28/2022

    I am surprised at the good reviews that Al has as my experience has been anything but. In June of 2020 our AC went out, and Al was installing a new unit for my neighbor so asked him to take a look. He quoted me a very good price for the installation of a new unit if I paid cash, so we agreed for him to install a new AC Unit/Gas Furnace. Things went well until it started to get cold, and the heating unit would shut off with and 34 IGNITION PROVING FAILURE. If I shut the unit off and back on it would start running again. I called Al and he asked me some basic questions, and told me to tie the red and white wires together to keep the heat running and bypassing the thermostat. The next cold morning when it went out again, I tied the wires together and it failed. After texting him, he got an attitude that I did not respond earlier that day, as I was really busy with work that day. He asked me a few of the same question for the error code and pics. Then he ignored my text messages. As my wife and I were frustrated waking up to a cold house, she called, and he got an attitude with her as well, then blamed me that I did not know what I was doing. I texted him a few more times throughout the winter and he completely ignored me. Then spring came and did not have any issues as the heater was not running. Now this November the same issue started happening and reached out to Al, and practically begged him to help. He told me he could not come out because he just had back surgery, but assured me it was nothing with the installation, and he would charge me labor even if he could come out. I finally called a professional, CC Fuel and Oil, and they came out a few times to try and figure out the issue at first unsuccessfully, but when I pressed that the heating was never reliable since the install to review the installation. If first thing that CC Fuel and Oil found, was that Al installed the 3" to 2" reducers at the ceiling height and should have been much closer to the heater to allow more air flow. The OLD Heater had the reducer almost near the heater for the intake. Additionally, by having the reducers at the top it would not allow water to flow down from the exhaust, and was collecting water inside the pipe. I have to assume Al did this to make the install easier for himself and save a few bucks as 2" bends and pipe is less than half the cost of 3", and a bit trickier to run. Additionally, on the OUTSIDE, there was another 3â to 2â reducer for the intake line and CC Fuel recommended to cut that off, to allow more air to the unit. This reducer was part of the old heater install, but Al did not recognize that should be cut off. They also recommended that the intake and exhaust pipes were too close, and to divert the exhaust away from the intake with a long bend 90 and extend up and out a bit to prevent carbon monoxide to feed back in. Since I was already over $680 into trying to figure out the problem, I told them I can do that work myself. So that day tacked the outside as it was easier, and cut the outside reducer off for the intake and extended the exhaust away, and that FIXED the issue!! I still plan to do the recommend inside work when time allows, but it has been running for almost a month in very cold weather with no issues, and now have my Nest thermostat installed again. This past year has been a nightmare trying to deal with Al and the heater, but now itâ s finally fixed no thanks to Al.

    5.0 James K. Pottstown, PA
    5/5/2021

    Amazing work. Straight forward. Does the job right

    1.0 Jay N. Knoxville, TN
    9/19/2020

    Al was responsive and showed up quickly, to replace our broken water heater. Professional and fast in his work. However, he forgot to reconnect the new gas line when he was finished! It may sound like one simple thing, but when I told him I could still smell gas he recommended I give it more time and that I spray air freshener. I called PECO, who came out and confirmed the line had a sever leak, red tagged it and confirmed I should leave the gas line into the house off (which I had already done). Another plumber the next morning confirmed the new gas line had never even been connected so gas was just pouring into the basement. Yes, Al offered to come out and fix it, but given the severity of the mistake, I opted for someone else. Yes, Al offered to reimburse me one hourly rate, but that was not the full cost of what I had to pay the second plumber to fix his potentially deadly mistake. He simply finished his work, turned the gas on to the house and drove away without testing for leaks. Thankfully we were home and not sound asleep while gas filled the basement and did not end up on the evening news (BOOM)!

    0.50 Siva D. Royersford, PA
    7/23/2020

    Guy with an attitude! Called for a diagnosis but charged me an extra $235 without telling what the underlying issue was! Started cursing -*you foreign b****** moth*r f*****- on inquiring why the price was too high. I even made a video where the owner Al spoke race slurs and curse words. The owner begged me to delete the video.

    5.0 Mark O. Phoenixville, PA
    1/21/2020

    My home was new 27 years ago and the heater decided to show it's age on one of the coldest days of this year. Growing up with a Dad who was a tradesman, I always gravitate to local businesses. I saw Al's information on the net and left him a voice mail. Al called back within 40 minutes and we made arrangements for him to take a look later that day. He was able to come earlier than anticipated. Given the age of the unit and difficulty getting parts, Al recommended new heating and AC units which I fully anticipated. He gave me a VERY fair price for everything. He set a date to do the work and stayed in touch with me in the meantime as he set up the job. Al confirmed the date of the job with me and was prompt. His workmanship was excellent and professionally done with an attention to detail. Al was available for questions afterward and was very accommodating with any questions I had. I surely appreciate Al's straight forward approach to his work and found him to be a pleasant, interesting, and very friendly individual. In fact, Al reminds me of the fellow tradesmen with whom my Dad was connected back "in the day." In this day of big companies who lack the personal touch, Al is a refreshing reminder that there are still those who focus on service and quality. It goes without saying that I will definitely use Al again. More importantly, I will gladly recommend Al to others and will certainly do so whenever I have the opportunity.

    2.5 Terry S. Pottstown, PA
    12/16/2019

    Al came out and assessed the shower diverter value problem. He sent for parts from Kohler since it was a 2004 diverter valve from that company. Parts came in and were not correct, not his problem, he was sent the wrong parts. This happened twice. He finally mumbled he couldn;t fix it and said $90. He had handed my partner the invoice but it had $250 total labor and miscellaneous charges. Fine, he came out 3 times and should be paid. She didn't look at the invoice because he said $90! She wrote out the check, he left then sent her a scathing text message about how we are NOT to call him again, this is why he doesn't deal with people like us! WHAT THE HELL DOES THAT MEAN????? It was a total misunderstanding. Why didn't he have the bill is $250 not $90!!. No, instead, he left with the check in the wrong amount and waited until he got in his truck to send us a NASTY GRAM VIA TEXT MESSAGE. TERRIBLE CUSTOMER INTERACTION!!!! I WILL NOT HIRE HIM FOR MY MULTIPLE PROPERTIES AND I AM TELLING MY COLLEAGUES ABOUT HIM. He needs to take some courses on how to talk to people, especially women!

    5.0 Mike J. Pottstown, PA
    11/7/2019

    Al took my call morning of and said he could make time the same day. He spent much longer then i think we both thought initially on the job but he got it done. He works hard and is priced perfectly. He saved my kitchen after many tries with home solutions. He give 100% effort and it shows.

    4.0 Glenn S. Collegeville, PA
    8/12/2017

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