Altitude Builders, Inc.

We hired Altitude Builders to replace an existing deck that was old and rotting. After vetting out several contractors to decide between composite or pressure treated wood, we found Eli to be professional, straightforward and reasonable when it came to our ideas on what we wanted in a deck. His timeline and pricing was the best. He presented us with all requested documentation (contractor license, insurance, and contract) and started on the day he stated. Project went slightly longer because we needed additional footings and extension beyond the original scope of work. At the end of each day, the site was clean and nothing was left out of place. My deck is solid, sturdy and beautiful! His workmanship and professionalism were wonderful. We will be using Altitude builders again for additional work in the near future. Highly Recommended!

I struggle to find the words to convey what an absolute nightmare it was working with this man. He made our lives hell for over three months, which was, incidentally, three times longer than he had predicted it would take. At first, it seemed like a good fit. He shared the same heritage as my partner, so we thought this would contribute to general good will, and it did at first until he and his team started making mistakes. It was a regular bathroom renovation, nothing too complex, but somehow every error turned into a fight. First it was the shower floor, which was tiled incorrectly. He never bothered to discuss with us how we wanted it done, and did it differently. At first, he indicated he would correct it, then he reneged. We were inclined to push the issue, but we decided to accept it because we did not want the job dragging on for another month (which of course it did anyway). Next, the wall outlets were set up at the wrong height, right in the path of the tiling. He refused to fix it. Thankfully, his tiling subcontractor was not such a monster, and he agreed to fix it for us behind the boss's back. The boss got wind of it, and had the nerve to get upset with us, for asking one of his workers to fix his mistake. Then the floor tiles were uneven. Refused to fix. Then the soap dish was not centered. Refused to fix. My partner volunteered to fix that himself, just to try to avoid conflict, not that it worked. The only thing he was actually willing to fix was the shower chair. Not that he did not try to get out of that one too. He actually had the audacity to say the chair was --just cosmetic-- and --not meant to actually sit on--. Of course, I called the company that made the chair, and they assured me he was lying, and that the chair was meant to be used. The final insult had to do with a custom cabinet he agreed to make for us. He priced it for us in writing, but it was not part of the original contract, though it was discussed from the beginning. He told us the cabinet would be ready about two weeks after the rest of the bathroom work was done. Two weeks passed, and he demanded payment for the full job, with no indication on the progress of the cabinet. We said we wanted the cabinet and would pay for everything together. He promptly reneged on his promise to make the cabinet at all and threatened to sue if we did not pay for the balance of the job. So we paid, because who needs that kind of headache? Now my lawyer tells me that was a mistake: we should not have paid. It is an expensive lesson, but I learned that it is easier to resolve disputes before making payment. We may still sue of course. My lawyer is a close family friend and offered to take the case for free. My only hesitation is my deep, powerful urge never to see or have anything to do with this man again. And it is not just the errors with the job and his lack of pride in his own work. It is mostly his rude, aggressive, and uncompromising manner, and the abysmal way he treats his own employees. So please take my advice and scratch this one off your list. You will not realize just how much of a headache I have saved you.

Very good company that works fast and efficient