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Always Clear Pools and Spas
Swimming Pool Covers Installation and Replacement, Vinyl Liner for Swimming Pool Replacement,
About us
Always Clear Pools and Spas offers the highest quality service and professionalism. We offer the best products on the market. If you are in need of a new spa, we offer the best in the business. We are located in Van Buren, Arkansas. Thank you!
Business highlights
32 years of experience
Services we offer
Dealer for COVER POOLS, Swimming Pool automatic cover installation and repair, Vinly liner replacement., n Ground Swimming Pool or Accessories - Repair or Service
Amenities
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6125 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 60% | ||
| 6% | ||
| 2% | ||
| 0% | ||
| 3% |
Filter reviews by service
Showing 51-75 of 125 reviews
Jay F.
May 2011
N/A
Vinyl Liner for Swimming Pool Replacement
Lenn did what the other guys could not. He quickly fixed my liner problem and charged a very reasonable fee.
Tom F.
Mar 2011
N/A
Lann was very prompt in returning my initial call as well as responding, identifying, and fixing the problem. Very professional and courteous.
Annie D.
Mar 2011
N/A
Great customer service!
Dave J.
Mar 2011
N/A
Lann is a quality guy who did good quality work for us. He was accurate about his diagnosis, didn't mind working beyond the end of the day, and was easy to work with. I'd recommend him to anyone.
Lou H.
Feb 2011
N/A
I have repeatedly asked for a receipt for the work completed. I did not receive one, nor am I getting any response back from the vendor. Vendor claimed to warranty product, however did not give me anything in writing. Extremely unprofessional vendor.
Response from Always Clear Pools and Spas
"I had not realized that I did not get the customer an invoice until the bad rating. I have emailed customer an invoice with warranty details and was apologetic for my mistake. This does not happen often as I have email and printing capabilities in my truck and prepare invoices and estimates on site."
Katherine C.
Feb 2011
N/A
Swimming Pool Covers Installation and Replacement
Lann installed a replacement pool cover for us: He did a great job. He initially got the order wrong (ordered the wrong color), but made it right for us. And he took the time to explain things -- i.e., how the cover works, how to avoid future problems. He obviously cares about customer service.
Robert R.
Feb 2011
N/A
came right out and fixed the problems the other company left behind and created at a fair price.
Peg H.
Jan 2011
HE came out and fixed my hot tub- had to leave and get a part but rearranged his schedule to get it done!
DuQ K.
Jan 2011
Tech was very knowledgeable and answered all questions & concerns. Price was a little more than expected but I'm happy with work and spa is working great!. So it was worth it.
Gregory B.
Aug 2010
very good experience
Barbara O.
Jul 2010
My hot tub repair was done efficiently and timely. The tech was knowledgable and courteous.
Chris B.
May 2010
N/A
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Janell W.
Apr 2010
Responsive, professional and knowledgable.
Jonathan W.
Apr 2010
Lann was very knowledgable, friendly and professional. Took time to explain issues and fixed the problems. Would definitely recommend and use this company in the future.
Kelly A.
Apr 2010
Charged me $90.00 to come out & tell me what I already knew.I told him underneath of spa leaked due to water that entered spa during the time it was winterized. Already had a serviceman come out & tell me that.Understood that 1st visit was free until he could start work then he would give me a price.Called at apointment time said he was on the way and there would be a $90.00 travel fee.Called him back said no way,cancel the service.He changed fee to $20.00.Felt like hidden fee.He opened the panel,said would cost about 1,000.00 to fix,I said cannot afford,charged me $90.00.Very disappointed.
Response from Always Clear Pools and Spas
"I do not remember it happening that way. I did this job 3 weeks ago and customer is now saying something. Customer did agree to the 90 dollar fee and did not complain. Customer lives outside my 50 mile radius and agreed to pay my hour rate of 90. She knew this before I drove there. She seemed to understand that repairs would be costly from the previous technician and hoped that I would have better news. I guess she did not like what I have to say. If she would have said something about it at the time the appointment could have been canceled or I could have had an opportunity to work with her on the Fee."
Ward H.
Apr 2010
Lann was polite and professional. He let us know his rates and his estimated time to complete the job and wht the job entailed.
John C.
Apr 2010
N/A
He was very nice and friendly. He identified the problem and provided a solution.
Andrew N.
Apr 2010
Good service. Fair price.
Debbie L.
Mar 2010
He was very quick and fixed the problem.
Todd D.
Mar 2010
While I appreciated the service that was provided, I felt that there could have been clearer communication regarding the time that the service was provided. A quick phone call to let me know the status of the service and availability of the parts would be appreciated.
Cindy B.
Mar 2010
Professional, knowledgeable, friendly, on time and did a fabulous job.
Donald C.
Mar 2010
excellent
Holly H.
Jan 2010
They called and were able to schedule a time to fix my hot tub very quickly. He came and looked at it in the morning, and came back the same day with parts to fix it. Excellent and quick service. Definitely recommended!!
Robert A.
Jan 2010
I will continue to use this company. He was on time, repairs were complete on the day of service and the price was fair.
Pete W.
Dec 2009
A terrific recommendation. Lann was prompt about responding to my first query, and when I really needed help in getting our indoor hot tub restarted, he was quick to schedule an appointment and make the house call. He found not one but two issues and got us up and running. He is straight-forward, caring, and easy to deal with. And he suggested a solution to our other hot tub issue. I told him "90% of life is showing up," and he did.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Always Clear Pools and Spas is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: 9:00 AM - 6:00 PM
Always Clear Pools and Spas accepts the following forms of payment: CreditCard
No, Always Clear Pools and Spas does not offer free project estimates.
No, Always Clear Pools and Spas does not offer eco-friendly accreditations.
No, Always Clear Pools and Spas does not offer emergency services.
Yes, Always Clear Pools and Spas offers warranties.