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Ambassador Appliance Repair Services, LLC
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Water Heater - Repair or Service,
About us
Ambassador Appliance Repair Services, LLC, is family owned and operated and serves the Kansas City Metro area. We offer quality service at a reasonable price to you.
Business highlights
16 years of experience
Services we offer
Home Appliance Repair
Amenities
Free Estimates
Yes
Reviews
4.2171 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 18% | ||
| 5% | ||
| 2% | ||
| 1% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 171 reviews
Margaret B.
Oct 2012
N/A
Water Heater - Repair or Service
I was a bit uncomfortable with the airing of personal views and the repair was made but clean up was not done.
John L.
Sep 2012
N/A
Water Heater - Repair or Service
Prompt and fair
Ed P.
Sep 2012
N/A
Appliance (Major Electric Appliance) - Install or Replace
Individual was prompt on starting the job. He installed the dishwasher, stove and microwave. Overall...satisfied with job.
Dan C.
Aug 2012
N/A
Appliance (Major Electric Appliance) - Install or Replace
just a weird service call
Brian C.
Aug 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
They arrived on time and found the issue with my fridge within minutes. He cleaned up after himself, explained the issue clearly and guaranteed his work. I will use him for all my future appliance repairs.
Raymond B.
Jul 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
Repair job was good.
Carole C.
Jul 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
Provider did a minor repair totaling $185 that was not a sure fix. The fix did not work. When I called to tell them the fix didn't work, I was told what was needed, which was a substantially higher fee which I believe is correct, but I wish he had told me before the minor 'maybe' repair had been done because I would only have been out of pocket the $65 service fee.
Frank B.
Jul 2012
N/A
Appliance (Major Electric Appliance) - Install or Replace
They did a terrific job!
Beverly H.
Jul 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
He was great, very timely and professional and fair.
Carol B.
Jul 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
THE TECH WAS OUTSTANDING BUT HE DID NOT RETURN WHEN PROMIISED AND I WAS NEVER NOTIFIED WHEN HE WOULD RETURN, HE WAS VERY OUTSTANDING BUT WOULD HAVE LIKED BETTER COMMUNICATION
Erin T.
Jul 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
We used this group to repair our Whirlpool dryer. Will NEVER use them again. Terrible customer service. Dryer works but still makes funny sound which was CAUSED by his repair.
Cindy B.
Jun 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
I was pleased with the tech, the short period of time he was here and the fact that he came after I got off work.
Lindsay O.
Jun 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
Speedy service and told us what we needed to know about our appliance! Great company!
Ryan L.
May 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
Prompt, courteous, job well done.
Joe P.
May 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
We had an unusual situation that created a difficult environment to work in. Ultimately, everything worked out fine and our fridge works again. Matt did everything possible for us and we are satisfied.
Martine R.
May 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
He was very helpful and fixed my dryer. Even threw in a couple extra new parts while he was at it.
Mark S.
May 2012
N/A
Appliance (Major Electric Appliance) - Install or Replace
The project seemed to be too big for this company. It was basically a practice run for them and they decided to use our company for practice. They didn't show up the first two scheduled appointments and were late multiple times (by 2-3 hours) for each appointment following. While attempting to install our washer and dryer they caused a massive leak that culitvated overnight and a small portion of our building flooded overnight. It was a complete disaster from beginning to end!
Cheryl L.
May 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
On time and very courteous.
Gary H.
May 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
Warranty work completed. Appliance is working great again. Thanks.
Nicole B.
May 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
It took some time to get in contact with Ambassador and the more I actually think about the experience the less happy I am with it. So no, not recommended. The service person arrived in an unmarked van, had no identifying information, walked into my home without hesitation, and then did not seem overly confidant with resolving the issue. Although it was temporarily fixed (3 days), it seems the issue has now returned. I will not be contacting them again and think I would rather just live with the issue at this juncture than spend another $200.00.
Response from Ambassador Appliance Repair Services, LLC
"Sure would like to help with the problem but no name left here. Would be more than happy to make it right. Can't help if i dont know who you are. We lost a van to a accident so getting another van very quick and back to helping seemed more important than letters on the van. We are very confident in what we do but occationally there is a root cause of a problem i.e. dryer blows thermal fuse. Fuse is replaced but if vent is not cleared then it blows again. Now fpr example you would be told about the vent. However not all problems show up right away and this is why we warranty our work."
Nancy W.
May 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
I appreciated the speediness of serviceman.
Karen G.
May 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
The repairman did a good job and cleaned up after himself. His van was not marked as a company van and he didn't wear a uniform. I had to call to confirm that he was indeed from the repair company.
Jan P.
May 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
Matt even cleaned the outside of my dishwasher and sprayed cleaner on my floor grout. What more can you ask for?
Brent J.
Apr 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
Matt was very knowledgeable about our dryer repair and also gave us several tips to keep our other appliances maintained (fridge, dishwasher). Very helpful and courteous. Thanks Matt.
Dennis H.
Apr 2012
N/A
Fridge, Freezer or Ice Maker Repair or Service
Extremely knowledgable, very professional did a great job.
Licensing
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FAQ
Ambassador Appliance Repair Services, LLC is currently rated 4.2 overall out of 5.
Yes, Ambassador Appliance Repair Services, LLC offers free project estimates.
No, Ambassador Appliance Repair Services, LLC does not offer eco-friendly accreditations.
No, Ambassador Appliance Repair Services, LLC does not offer emergency services.
No, Ambassador Appliance Repair Services, LLC does not offer warranties.