American Air-Customs, Inc.
About us
With over 40 years of experience serving the greater DFW area, American Air-Customs, Inc. is your solution for all your cooling and heating needs and we are proud to service and repair all makes and models of appliances. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. We are family owned and operated. Satisfaction guaranteed!
Business highlights
Emergency services offered
30 years of experience
Services we offer
Appliance repair and service, Heating and Air Service & Repairs and installation
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8225 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 7% | ||
| 0% | ||
| 0% | ||
| 2% |
Showing 1-25 of 225 reviews
Wendy F.
Nov 2024
We have used them for several years now - and our main home unit finally started failing. Their quick ability to get it installed - then almost instant responsiveness when we had a problem convinced us we are with them for a long long time. A honest, capable firm you can trust.
Carol V.
Oct 2024
They service our units twice a year. They call with reminders and are very efficient in their work. Very honest, courteous, friendly and reasonably priced.
Ed S.
Sep 2024
Great Company to have taking care of your AC & Heating equipment.
Laura M.
Jul 2024
They were so knowledgeable, professional and extremely clean
Ernest B.
Apr 2024
Had them for several years for periodic services and repair. Always good.
Ernest B.
Apr 2024
Had them for several years for periodic services and repair. Always good.
Ed S.
Mar 2024
Great Company to have taking care of your AC & Heating equipment.
Sandra S.
Mar 2024
They are on time,do great work and are reasonably priced. I have used them for various installations and repairs and highly recommend them.
Vici C.
Oct 2023
I have American Air-Customs service my A/C units twice a year. I am very pleased with the service I receive from Joe and the rest of the staff.
Ed S.
Aug 2023
Second to none!
Bill M.
Jul 2023
Great service.
Bill M.
Jul 2023
Great service.
Philip J.
Mar 2023
Great experience. Their staff is the best, Joe will go to great lengths to make you happy. Great company, great guy.
Bert P.
Feb 2023
Our oven was malfunctioning, and a replaced switch was needed. It was repaired quickly and effectively and has been doing great!
Laura T.
Feb 2023
The team at American Air-Customs was great. They kept us updated in the special order parts needed to repair our refrigerator and completed the work efficiently. Joe was friendly, professional and clearly cares about doing high quality work.
Sharon S.
Nov 2022
Joe was on time. He handed me his card so I knew where he was from. He explained and showed me what was broken. The service call price was VERY reasonable. I will be using them again.
Melissa B.
Sep 2022
We use this company for all of home and business a/c services. I called them with a problem with our refrigerator looking for a referral, but they sent Joe out promptly the next morning to take care of us. Definitely the most honest, dependable and fair company we have ever used!! I highly recommend them!!
Ernest B.
Jul 2022
On time and no surprises. Very professional.
Melissa B.
May 2022
Very reliable, honest and affordable!
Carol V.
Mar 2022
We have used this company for years and even though the ownership and technicians may have changed, the quality and service has not and we would not use anyone else.
Maria Y.
Dec 2021
American Air is our to go company if any issues with AC/Heaters. We have already used them 3 times to install AC unit, repair Heater. We really like that they are very personable, great quality work, fast and always answering their phones, good prices. Thank you!
Brian A.
Sep 2021
I’ve been using this company for years and they always provide competent and thorough service, good communication and reasonable prices.
Matt P.
Aug 2021
Very responsive, called and a tech was out within 45 minutes. And they do take care of you like family, I appreciate them.
Carol E.
Jul 2021
American Air has been my HVAC company for many years. They have always done a good job for me. Good prices, GREAT technicians.
Casey B.
May 2021
We got several quotes from "major" companies. We struggles with finding a good price and a reliable company. American Air Customs Inc. was recommended by the maintenance guy at my work. We called them out, got a quote and hired them that day. The business was easy, professional, timely and very family oriented. I felt so at ease with the discussion and it was explained so well. I never felt like I was being swindled. Absolutely fantastic customer service!!!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
American Air-Customs, Inc. is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
American Air-Customs, Inc. accepts the following forms of payment: CreditCard
No, American Air-Customs, Inc. does not offer free project estimates.
No, American Air-Customs, Inc. does not offer eco-friendly accreditations.
Yes, American Air-Customs, Inc. offers emergency services.
Yes, American Air-Customs, Inc. offers warranties.