JOSE Bonilla Construction - Facebook

First trip tells us the defrost relay is bad but the compressor is ok. Next trip tells us the compressor is bad after relay is replaced. He burns our refrigerator�s front door panel in the process of replacing the compressor. Two weeks later we open the refrigerator to find it very, very warm and all the food ruined. Third trip tells us there was a leak so all the coolant is gone; he performs the repair at no charge. Another 2 weeks and refrigerator�s warm; food is ruined AGAIN. Now he doesn�t show up when promised and doesn�t answer his phone. DO NOT USE BO (repairman) OR THIS COMPANY! Next stop is BBB & State Attorney General's office

good, but not totally perpared.

I hired American Appliance Repair Services to repair a GE Profile electric clothes dryer. I've used GE to repair other Profile appliances with mixed results and a high price. American Appliance Repair scheduled service two days after initial contact, technicians arrived on time, problem quickly diagnosed and after a quick trip to a warehouse to obtain the defective part the dryer was repaired. The charge was reasonable. I am completely satisfied with the service they provided.

Excellent service. A bit expensive.

I was very impressed with the service of answering the call, how soon he responded how honest he seem to be with myself and my husband the quality of his work and all of his advice before and beyond . Thanx so Much

Technician was knowledgeable and personable. The service was excellent.

They arrived on time, knew what they were doing, installed parts. The dryer works wonderfully now. Thank you. We will definitely call them anytime an appliance doesn't work.

When I logged information on line my call was returned immediately and I was given an appointment for the next day.. Before arriving the service man called to give me a time to expect him. He had directions and was prompt. There were 2 men that came, one was supervising as the other did the work. It was checked thoroughly by the more experienced serviceman. They were very courteous, professional and I am satisfied that the oven is performing as it should For an additional charge the service man cleaned the refrigerator coils and for free inspected a freezer which was beyond repair.

The new belt they installed to fix the problem didn't really fix the problem completely. This is a large capacity washer and if we use it that way, the clothes are still very wet and soggy and need to be run through the spin-dry again. An unnessary waste of time. I have to be truthful - sorry.

Estimated the problem on Friday. Got the parts and fixed the washer and dryer by the following Monday.

Bo was on time, curteous and took care of the problem in a reasonable amount of time. He was great about cleaning up after himself. He even cleaned under the fridge before he started the repair :), very impressive. Thanks Bo!

Very pleasant. Explained the probable source of the problem.

I received a phone call from Bo within an hour after completing my online request for help with my dryer. We made arrangements to meet the next day for him to look at the dryer and he was prompt and very courteous. When he took off the cover over the power cord he saw the problem immediately and told me that he could fix it quickly but he didn't have another power cord with him and it needed another small part. He was to return the next evening. He called me about an hour later the same day and told me he had the parts and would I mind if he came on out. It was fixed and my dryer was running fine. Very professional. I would call them again.

A very professional, customer service oriented company. The technician was extremely skilled and knowledgable in his trade. Out of three appliances I scheduled for repair, he had the parts with him to repair two of the appliances same day and returned with the 3rd part at my next eariest convenience to repair the 3rd appliance.

Very impressed by Bo and his company. Prompt, courteous and capable. This company will be a welcome addition to the St. Louis area.

Quick service, they were on-time, and the problem was corrected. Also, I wasn't stuck at home waiting all day for them to arrive, as would be the case with Sears.

Matthew called within minutes of my request for an appliance repair. He showed up the same afternoon, and promptly repaired the clothes dryer. Professional and great service!!!

new in town but does outstanding work.

I received quick, friendly, satisfactory service!

Bo missed our original morning appointment time but was very apologetic and returned late in the evening after I got home from work. A part for my clothes dryer needed to be picked up at the warehouse, so Bo returned the next evening to accommodate my schedule and quickly fixed the dryer. I asked him about a broken ice maker I had and he fixed that on the spot as well. He cleaned both repair areas as well.

called back right away. showed up on time. good advice on our problem

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American Appliance did a good job on my hot water heater replacement. They were a little late for my project and they had to come back out to fix something again but were back with in an hour of my call.

Very fast service. Very knowledgable.

They were great getting out on site, and calling with all the information that I needed. The store manager was very pleased with the work. Than You!