American Bath and Shower Corp.

We've reached out to you on daily basis to address your concerns and all attempts have been ignored aside of a few text that you sent to our designer. At completion of your project you stated that you didn't like the white trim around your window which is what you requested and informed our designer that now you're unsure of the color you chose. All of our products come from our reputable factory that's over 100 years old and all of our products are UL certified and approved which exceeds the plumbing and building codes and requirements. To clarify our first technician that was assigned to you has resigned after over 2 years of employment with our company and was not terminated as you stated. Unfortunately after this experience he didn't feel comfortable continuing due to the language pressure that was on him. Being from a Latin country he goes to English classes on weekends to learn but regardless he was a hard working and pleasant individual. All our employees have to pass a background check, driver license record check and drug test. Unfortunately finding a perfect English speaking, competent employee that will pass the above mentioned and our training program is very rare and hard to find. We've communicated with you all along your project and our production team is here to help and answer any of your concerns. We completed your project as per your contract which you've signed for so we encourage that you return our calls at 1-800-832-2227

We've reached out to you on daily basis to address your concerns and all attempts have been ignored aside of a few text that you sent to our designer. At completion of your project you stated that you didn't like the white trim around your window which is what you requested and informed our designer that now you're unsure of the color you chose. All of our products come from our reputable factory that's over 100 years old and all of our products are UL certified and approved which exceeds the plumbing and building codes and requirements. To clarify our first technician that was assigned to you has resigned after over 2 years of employment with our company and was not terminated as you stated. Unfortunately after this experience he didn't feel comfortable continuing due to the language pressure that was on him. Being from a Latin country he goes to English classes on weekends to learn but regardless he was a hard working and pleasant individual. All our employees have to pass a background check, driver license record check and drug test. Unfortunately finding a perfect English speaking, competent employee that will pass the above mentioned and our training program is very rare and hard to find. We've communicated with you all along your project and our production team is here to help and answer any of your concerns. We completed your project as per your contract which you've signed for so we encourage that you return our calls at 1-800-832-2227

Thank you so much for your kind words! We strive to keep all of our customers up to date with the latest progress of their permit status. We are so very happy that you have had a positive experience with American Bath and Shower. We look forward to completing your special project.

Thank you allowing us to address your concerns. The city that controls the permit process has their own process that must be followed. sometimes it takes longer than expected, we try to keep all our valued customers up to date with the current status of their permits. The city in your case had many delays which were completely out of our control. Please see comment above!

Thank you so much for your review! All our installers love to hear from all of our valued customers! To see your name as an installer on a job well done is extremely rewarding and a sign of the pride all of our installers take with every special project we are entrusted with!

It's always great to hear the comments of all our customers! It really shows how at American Bath and Shower the Difference is Clear! you can see the pride that goes into the workmanship of each and every one of our loyal employee's. This is the core of what makes ABAS Great!

Thank you for your comments. We strive to make sure we are always looking for ways to improve our customer service and all our customer experiences. We are not perfect but we are sincerely looking to improve the overall customer experience and will always be here to back your special project.