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American Custom Concrete, Inc.

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14 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

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Contact

74 Simpson Lane
Fredericksburg, VA 22406
http://www.americancustomhardscapes.com

Hours

  • Mon: 8:00 AM - 4:00 PM
  • Tue: 8:00 AM - 4:00 PM
  • Wed: 8:00 AM - 4:00 PM
  • Thu: 8:00 AM - 4:00 PM
  • Fri: 8:00 AM - 4:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Service Details

  • Residential Work

Areas of Expertise

  • Stamped Concrete
  • Concrete Overlays
  • Concrete Coloring
  • Interlocking Pavers
  • Outdoor Kitchens
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.8
107 Verified Reviews
  • 5
    99
  • 4
    5
  • 3
    0
  • 2
    1
  • 1
    2

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 107 results
0.50 Becky H. Fredericksburg, VA
11/12/2024

**Worst Experience Ever! Stay Away!** I canâ t express enough how terrible my experience with this company was. They engaged in the most deceptive business practices, and I would **never** recommend them to anyone. First off, they required me to pay **50% upfront** before doing any work, insisting on payment through **Cash App** or **Venmo**â which should have been a huge red flag. I trusted them and made the payment, but after that... **radio silence**. I didnâ t hear from them for a full **three weeks** after handing over the deposit. When I called to check on the status of the job, they didnâ t even know I had paid the deposit. Daniel had previously told me that they could get the job done within a couple of weeks, but now, **three weeks** had passed with no progress. Finally, after calling again, I was told the earliest they could do the job was almost **five weeks out**â and they already had my deposit. The owner, **Daniel**, came out to give the estimate and made all sorts of promises about how great the job would be. He even assured me he could **hide our electrical wiring**, which **never happened**. Before sending the deposit, I spoke to **Julie** at the office and emailed her a picture of what I wanted done. She confirmed it would be no problem and assured me sheâ d send the details over to Daniel. Everything seemed set, so I sent the **$2,500 deposit** via **Cash App**â huge mistake. When the crew finally showed up to do the work, **nobody knew anything about the design** I requested. I was told they could do it, but it would cost an **extra $700** because they needed to drive **10 miles** back to their shop to get a different stamp. A **10-mile trip** that would have taken **maybe 30 minutes** round-trip. They refused to work with us or compromise at all, making it clear that if I wanted the job done, Iâ d have to pay more. As a homeowner, youâ re left feeling completely **screwed**. They had already taken my **$2,500** through Cash App, and I knew I wasnâ t getting it back. Itâ s impossible to dispute or get a refund once money is sent that way, and they know it. Do yourself a favorâ **avoid this company** at all costs. They have no regard for customer satisfaction and will **take advantage of you** the moment they have your money!!!

5.0 Michael A. Fredericksburg, VA
11/6/2024

When we moved into our new home, the patio that was remaining after the previous owner had s 4 seasons room built on the patio was very small. We reached out to numerous companies for estimates on adding on to the existing patio and received quotes from those companies. What I found interesting was that only a few of these companies knew what a statement of work was. Out of all the companies that we interview only one stood out among the rest. American Custom Hardscapes. Daniel not only provided a very competitive estimate but also went the extra steps to suggest some improvements that we hadn’t though of and provided a complete, very detailed statement of work. When the work began the crew was very polite and answered any questions that we had during the installation process. At the completion of each phase, the area was left clean and presentable. We are very pleased with the end result and have a nice patio which to enjoy during the summer months. We will always recommend American

4.5 Steve G. Fredericksburg, VA
10/11/2024

Attention to detail.

5.0 Carol P. Fredericksburg, VA
10/4/2024

American Concrete did a great job resealing my walkway and patio. They were professional and efficient. I would hire this company again.

5.0 William S. Locust Grove, VA
8/27/2024

It is a real pleasure when a project goes smoothly from beginning to end. That was the case here. Could not have asked for more. We received excellent advice on design; installation was right on schedule (especially important since they accommodated our shifting schedule); and result was perfect. We have gotten raves from all who have seen the sidewalk.

4.5 Frankie B. Spotsylvania, VA
3/25/2024

ACC poured a 40'x30' monolithic pad for my garage install. The office communication was great as well as the workmanship.

5.0 Jensi R. Fredericksburg, VA
3/20/2024

My experience with American Custom Concrete was unbelievable! My project was a bit challenging because it was a short notice, yet they were able to schedule me right away. They completed the project before I expected. Daniel and his crew were worked diligently, making sure that my desired design came to reality. The whole process was a breeze, clear communication and excellent customer service. I strongly recommend American Custom Concrete for your home outdoor projects.

5.0 Robert C. Dumfries, VA
10/13/2023

Awesome crew, staff, and finished product. Our patio and walkway is above our expectations

5.0 Lee W. Fredericksburg, VA
9/20/2023

Everything done right! American Custom Concrete gets 5 stars for installing my in-ground pool deck with stamped concrete. The estimate was accurate, the costs reasonable and the hardest group of workers I've ever seen. Job quality was superb and could not be more pleased with Daniel and the entire crew to include Cheryl and Melissa.

5.0 Linda H. Ruther Glen, VA
8/15/2023

Just the best experience. Love our new patio Everyone from owner to guys who laid the contract are professional, courteous, friendly and the best- they did a great job. If ever needed, I would hire again and I highly recommend

Photos

American Custom Concrete, Inc.
Outdoor kitchens
6
Fireplaces
Driveway
6
Walkways
15
Patio

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