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American Dream Services
Central A/C Service or Repair, Heat Pump Repair or Service, Gas Furnace / Forced Air Heating System Repair Service,
About us
We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Call us today
Business highlights
Emergency services offered
16 years of experience
Services we offer
HVAC
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.552 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 19% | ||
| 4% | ||
| 0% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 52 reviews
Christian D.
May 2019
Central A/C Service or Repair
Kept there word, did not include any hidden fees everything done was as stated and professionally done
Shelby L.
May 2019
Central A/C Service or Repair
Great service. Super fast response time!
Elizabeth B.
Sep 2017
Central A/C Service or Repair
Fred H.
Aug 2017
Central A/C Service or Repair
Jesus was an expert! He knew exactly how to troubleshoot the problem. He was quick and didn't push the maintenance contract on us. But the contract was super!
Alan S.
Aug 2017
Central A/C Service or Repair
Repairman didn't hesitate to educate me on how to keep the AC functioning to maximum capacity. Also explained the use of a variety of coolants and cautioned about mixing same.
April T.
Aug 2017
Central A/C Service or Repair
American Dream replied to my request on Sunday afternoon. They sent Pedro out on Monday morning . He arrived on time and diagnosed the problem. He called promptly with the quote for repairs and replacement.The air conditioning was repaired with new parts and good service, even finding a previously unknown problem and fixing that. My tenant was pleased to say that by noon on Monday he was already enjoying the relief of a functioning air conditioning system. A lifesaver in Bakersfield.
John S.
Jul 2017
Central A/C Service or Repair
Angela D.
Jul 2017
Central A/C Service or Repair
They arrived on time and were completely professional and efficient.
Jeff M.
Jul 2017
Central A/C Service or Repair
The tech Jason was very professional and the staff called me back right away. I would use again.
Jamie K.
Jul 2017
Central A/C Service or Repair
Lemuel V.
Jun 2017
Central A/C Service or Repair
Technicians are very courteous and knowlegeable about their craft.
Mike K.
Jun 2017
Central A/C Service or Repair
Very courteous and professional. Showed up right on time and easy to set appointment time.
Tara A.
May 2017
Central A/C Service or Repair
Courteous and reasonably priced. I felt like Pedro explained things in a way that was very helpful.
Response from American Dream Services
"Thank you for taking the time to give us a review and for the kind words!"
Greg L.
May 2017
Central A/C Service or Repair
I hired American Dreams because they responded to my HomeAdvisor post promptly and gave me a reasonable quote for maintenance of my AC unit. The tech was there in less than 2 hours. Of course I know these companies tend to low ball their maintenance charge so they can open up the unit and find something to actually fix. This guy found a capacitor that had started to barely leak. It took him less than 5 minutes to remove it and show me the leak, so I knew the labor was minimal. He quoted me $485. I told him OK, but as soon as he left to buy the part I found it online for about $25. I called him back and told him just to do the cleaning & put the old part back. Even at $100/ hr labor, and including drive time, this job should have cost $285 MAX. I verified my suspicions with a different contractor before posting this.
Response from American Dream Services
"I?m sorry to read your comments. After many years this is our first poor review on Home Advisor. I am glad to see that we responded quickly and you did receive fast service. I?m sorry you felt we ?low balled? our maintenance charge. We felt we gave you the best option at the time. We actually have 2 levels of maintenance and an option for a diagnosis charge. When talking to you we thought it was best to service the unit and the office staff did provide you with our current special that is being advertised right now. I have also read the articles of companies low balling maintenance to find things wrong with the system however this is something that you will not find in our company. Your technician did the right thing in showing you the part and allowing you to make that choice to replace it or keep it. Any leak or issue with the capacitor is cause to recommend it to the homeowner for replacement and allow them to choose what to do next. There are a few different types of capacitors out there and in your case this was a dual capacitor which means 2 in 1. Sometimes when checking online or with other companies this is forgotten when asking for a price comparison over the phone. I understand you did call another contractor and I will tell you that we are not the most expensive company in town nor are we the cheapest either. However we do offer more value. Most companies only give 90days to 1 year warranty on parts and labor. Our company offers a standard 2 year warranty on the part and labor. Our maintenance agreement clients actually can receive up to a lifetime warranty on the part and a 25% discount as well. We do not charge by the hour as our prices are already set up in our straight forward pricing guide that you the homeowner can have placed in your hands so you can see that there are no made up or hidden fees. If the call had taken 5 minutes or 5 hours the price to you does not change. Some companies will give a client a price over the phone when they know someone is shopping and not tell the client that they charge a fuel surcharge or a environmental fee on top of the price for the part they called in on. In this day an age with everyone having access to cost of parts online we our constantly checking to see if we offer fair value. I too have been shocked at what I pay for a soda, a radiator for my car, and a hot water heater. It is our intention to provide the quickest and the best service while giving our clients the best rates possible and providing them with the most value. Thank you for taking the time to respond to the survey. I?m sorry you didn?t receive the service of your dreams."
Cary N.
May 2017
Central A/C Service or Repair
Had a good first experience. They gave me options for solving the problem and made the repairs as promised.
Response from American Dream Services
"Hopefully we can continue to provide you with ongoing care with your system. Thank you for the review!"
Lynda H.
Apr 2017
Central A/C Service or Repair
They were quick to respond and schedule appointment. They were on time . And I especially appreciated that they called to let me know that they were on the way.
Response from American Dream Services
"Thank you very much for the review!"
Beverly K.
Feb 2017
Gas Furnace / Forced Air Heating System Repair Service
They have outstanding service, the workers are really good along with the customer service reps on the phone. They're very efficient, and had a very quick response. Great People to work with!
RICHARD B.
Jan 2017
Gas Furnace / Forced Air Heating System Repair Service
Extremely helpful on the phone. Explained what the charges would be for a diagnostic call. Very friendly. Brandon, the technician, was efficient, helpful, kind and he had a wonderful sense of humor. The problem turned out to be a strap that that should not have been installed (by me). We all had a good laugh about it!
Tanisha B.
Dec 2016
Gas Furnace / Forced Air Heating System Repair Service
Fast and professional.
Response from American Dream Services
"Thank you Tanisha! We are happy that you are happy!"
Mike L.
Dec 2016
Gas Furnace / Forced Air Heating System Repair Service
They were fast and efficient and a fair price
Frank V.
Nov 2016
True to their word.. explain one step at a time on the progress of the installation of the ducting and the HVAC ..
Carole S.
Aug 2016
Central A/C Service or Repair
Wonderful experience and great work by pros who are really nice people!
Tami R.
Aug 2016
Central A/C Service or Repair
I feel I was way overcharged. It was 107 degrees and needed the ac fixed didn't have time to shop around. The part replaced was under $100. When I researched and they charged me $500. The customer service was good.
Randy K.
Aug 2016
Central A/C Service or Repair
No comment
Randall A.
Jul 2016
Central A/C Service or Repair
They called me within minutes of putting in my request for contractors, had a service man meet me later that day, started compete new system the next morning and had cool air by 6 PM. Excellent job.
Licensing
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FAQ
American Dream Services is currently rated 4.6 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
American Dream Services accepts the following forms of payment: CreditCard
Yes, American Dream Services offers free project estimates.
No, American Dream Services does not offer eco-friendly accreditations.
Yes, American Dream Services offers emergency services.
Yes, American Dream Services offers warranties.