Approved
American Dry Basement Systems, LLC
Foundation, Basement or Crawlspace Waterproofing / Encapsulation, Inspection Service,
About us
We serve our customers with pride and work hard to ensure complete satisfaction with every job. Having waterproofed close to 25,000 basements since 1997, you can be sure you'll get the experience, quality, and waterproofing performance you need. Why choose us? We want to help protect your most significant investment from any foundation damage or water control problems. We uniquely use ICC code compliant practices, dust suppression, our proprietary foundation repair technology, and leave your home without any post-repair mess. Whether your basement floods during rainstorms or it just has that musty, "basement odor," we have the solution! We are locally owned and operated. Give us a call today!
Business highlights
Se habla espanol
29 years of experience
Services we offer
Basement Crack Repair, Basement Waterproofing, Crawl Space Encapsulation, Sump Pump & Battery Backup Installation, Waterproofing Inspection
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9106 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 2% | ||
| 1% | ||
| 0% | ||
| 1% |
Filter reviews by service
Showing 51-75 of 106 reviews
Jennifer S.
May 2020
Very professional, quick work, quality products
Response from American Dry Basement Systems, LLC
"Thank you for your review. We appreciate it."
Mary-Ann B.
Apr 2020
Inspection Service
I gave them a big challenge with the water in my basement, the crew actually referred to it as a mini river. With all their hard work, that mini river is under control. The crew was wonderful from start to finish, I would recommend them to my family and friends.
Response from American Dry Basement Systems, LLC
"Hi Mary-Ann. You did give us a challenge, but we both know that a "mini-river" doesn't belong in your house. I'm happy that our very capable crew was able to solve your water problem once and for all."
Thomas B.
Mar 2020
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Very easy to work with from beginning to end. Sometime you commit to job and then it all falls apart. Not here.
Response from American Dry Basement Systems, LLC
"We are happy to be able to solve your basement waterproofing problem in a timely manner. Thanks for the kind words. Stay dry."
Richard S.
Mar 2020
Inspection Service
They were reliable and did the service they had contracted to do. The team was very hard working and took care to keep my basement very clean during and after the work. They impressed me with their efficient work and flexibility when I made a few requests. I would say I was thoroughly satisfied with their work.
Response from American Dry Basement Systems, LLC
"Thank you, Richard. Customer satisfaction is a number one priority. We are happy to be able to serve you."
Steve P.
Feb 2020
Inspection Service
The team starting with the initial contact to meeting with the salesman to the workers and lastly the office and follow up the company is extremely professional and courteous
Response from American Dry Basement Systems, LLC
"Steve, thanks for taking the time to comment on our work performance. We appreciate the kind words. If you have any questions, give us a call. Stay dry."
Ruben E.
Feb 2020
Inspection Service
Response from American Dry Basement Systems, LLC
"Thank you for your rating. It lets us know we are on the right track when it comes to customer satisfaction and service."
Michael A.
Feb 2020
Were very thorough in explaining the details of the work and were immediately available for questions during the process
Response from American Dry Basement Systems, LLC
"We appreciate your review, and very happy we were able to completely resolve your problem. If you have any questions, call us at any time."
Joseph B.
Jan 2020
Inspection Service
My wife and I were experiencing water issues in December of 2019. We went through every company you can think of that works the State of Connecticut. We really had 2 companies that we were intrigued to hire. We decided to go with American Dry Basement Systems, because of their process/procedure in cutting the basement floor. As well as applying the super-slurry and super-crete. A crucial piece that was taken into consideration as our home was built in the early 1940's. Having the peace of mind the structural integrity wasn't disturbed, waterproofing concept, and not introducing cold joints. Dennis was amazing when he entered our home, he explained everything. Of course he knew it was a touchy subject since our basement was finished. To need demo and reconstruction was a big concern, however we knew to correct the issue was the most important aspect. Dennis received a lot of phone calls from me, he definitely was easy going on every question I had and help ease our minds. Within 3 weeks of signing everything the work started. The crew lead by Jamey were great!! They were able to get the concrete opened up and partially trenched within a day. We wanted the guys to work in an environment they enjoyed. We offered them soda and water. We even gave them a bluetooth speaker to use while they were working to enjoy music. They were very thankful for our hospitality we showed them. After all said in done, the work was completed to our satisfaction, they was a slight issue with the concrete level to the existing floor. I let the customer service reps know and have scheduled a foreman to come by the house on Wednesday. Overall I am giving American Dry Basement Systems a 5 Star rating it has been an absolute pleasure for the company to customer / customer to company relationship. The representatives, sales, and construction employee were all fantastic!! I can't wait to see this system work better to keep our basement dry!!! Thank you a bunch!!
Response from American Dry Basement Systems, LLC
"Thank you for your in-depth review, Joseph. Comments like yours make us a more robust, better company. Dennis and crew are appreciative to have you as a customer. A home is a valuable asset. If you hire someone to work on your home, they must treat it as if it was their own home. They should share the urgency and understand your concerns as we do at American Dry Basement Systems. As always, stay dry."
Paul M.
Jan 2020
Inspection Service
Excellent work, done quickly!
Response from American Dry Basement Systems, LLC
"We appreciate the kind words, Paul. Thank you."
Kerry A.
Jan 2020
Dennis and his crew were fast, professional and courteous. Dennis came in and assessed the issue I was having in my basement. He came up with three options and didn't pressure me to do more whenI didn't choose the most expensive one. His crew came in and did the entire job in one day, leaving the area neat and clean when they were done. I would use and/or recommend this company.
Response from American Dry Basement Systems, LLC
"We appreciate your review and rating, Kerry. Dennis always has the customer's best interest in mind. Glad we were able to put an end to your water seepage problem."
Marian P.
Dec 2019
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Solved a water problem in a crawlspace in our basement. Everyone I dealt with were professional and knowledgeable about what needed to be done. Would definitely recommend them!
Response from American Dry Basement Systems, LLC
"Thank you for your review, Marian. Nothing makes us more proud than to get your crawl space water problem resolved."
John L.
Dec 2019
Inspection Service
Response from American Dry Basement Systems, LLC
"Thanks for rating our company. We appreciate it"
Adam H.
Dec 2019
Inspection Service
Quick and efficient service, quality work.
Response from American Dry Basement Systems, LLC
"Thanks for rating us and comment. All the best! - Peter O'Shea"
Michael B.
Dec 2019
Inspection Service
They cleaned out the crawl space and added gravel, a concrete slab, and sump pumps. Excellent job.
Response from American Dry Basement Systems, LLC
"We appreciate the positive comment, Michael."
Leonard C.
Dec 2019
Inspection Service
Honest, confident in their skills, precise and competitive pricing
Response from American Dry Basement Systems, LLC
"Thank you for your comment, Leonard. All the best!"
Richard B.
Dec 2019
Inspection Service
This company was on time ,very neat and professional. I am happy with the work
Jose D.
Dec 2019
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
It was quick and efficient. Job was done in a matter of 2 days.
Response from American Dry Basement Systems, LLC
"Thank you for your comment, Jose. We are glad to be of service."
Christopher C.
Dec 2019
Inspection Service
Response from American Dry Basement Systems, LLC
"Thank you for your rating, Christopher."
Paula C.
Dec 2019
Work was started and ended as agreed to even when weather could have delayed the work. Staff were respectful, helpful and completed all tasks in a quality way. I would certainly recommend then to others in need of their services.
Response from American Dry Basement Systems, LLC
"Thank you, Paula. Stay dry."
Heidrun K.
Dec 2019
I used to have two sump pumps from two separate basements draining into a sink. Paul Silva very professionally explained how to remedy the problem. I received one new pump, the other one is in good condition and remains, both are now draining into small drywells on the outside, the workmen did an excellent job, even found a better place, through the crawl space, to install the drainage pipe. I am very pleased with the work and would very much recommend ADBS
Response from American Dry Basement Systems, LLC
"Thank you for your comment. Paul appreciates your compliment and prides himself on making sure every project is done correctly and runs smoothly. All the best."
Patricia R.
Nov 2019
Inspection Service
There was an issue that I needed resolved and was not in the contract. The owner sent out his team 3 days later, once the concrete had hardened, and they resolved the issue.
Response from American Dry Basement Systems, LLC
"Thank you, Patricia! We are delighted to be able to resolve your waterproofing issue. Customer satisfaction is the number one priority at American Dry Basement Systems."
Vic M.
Nov 2019
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Started & finished on schedule. Did a top notch job.
Response from American Dry Basement Systems, LLC
"Thank you for your comment, Vic!"
Robert S.
Nov 2019
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
We were experiencing water entering thru our basement wall. The office woman was able to change their schedule so we could have the leaking stopped ASAP. The 3 workers came the next day and installed a system that included a drain pump. We were very satisfied with the final results.
Response from American Dry Basement Systems, LLC
"Thank you, Robert! Satisfied customers make us happy. Glad to be of service to you."
Zuhey F.
Nov 2019
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Response from American Dry Basement Systems, LLC
"We appreciate your review. All the best."
Stephen C.
Nov 2019
Price quoted higher than competition, promised premium job. Arrived not knowing about installation of new sump pump system; left without testing. First rain, no benefit, should have been placed near problem area. Came out and said another $599 to run hose to needed area, office said would be $699. Came back, tested and the pump didn't work; they replaced; waiting for next big rain.
Response from American Dry Basement Systems, LLC
"Stephen thank you for your business. Instead of defending ourselves, you are correct about the confusion and sorry about the aggravation it caused you. Yet, we are happy that we were able to correct the problem and get you on track with a drainage system and working pumps."
Licensing
Licensed*
Trade License Number
HIC.0654483
Trade License Locale
CT
Trade License Expiration
03/31/2027
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing
FAQ
American Dry Basement Systems, LLC is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
American Dry Basement Systems, LLC accepts the following forms of payment: CreditCard
Yes, American Dry Basement Systems, LLC offers free project estimates.
No, American Dry Basement Systems, LLC does not offer eco-friendly accreditations.
No, American Dry Basement Systems, LLC does not offer emergency services.
No, American Dry Basement Systems, LLC does not offer warranties.