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The Professional Plumber, LLC
Sewer Main Clearing, Water Heater Installation and Replacement, Water Heater - Repair or Service,
About us
The Professional Plumber, LLC, our experience is serving our customers with 100% satisfaction on every project we take on. We will give you the peace of mind you need and deserve. The Professional Plumber, LLC, happily services the community with integrity, professionalism, and competitive pricing. We are fully licensed and insured, and have built a reputation for quality work with each satisfied customer. Thank you for the opportunity to introduce you to our company!
Business highlights
Emergency services offered
10 years of experience
Services we offer
plumbing, sewage pumps, sewer issues, toilets and sinks, water heaters
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6211 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 13% | ||
| 4% | ||
| 1% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 211 reviews
Michael B.
Nov 2023
Sewer Main Install, Replace or Repair
Scott, Tanner, and Dustin of PROFESSIONAL PLUMBER were simply outstanding. They arrived to the job precisely on time and ready to work. Everyone was professional, easy-going, and friendly. I had three different plumbing projects, two of them major. At every step, they explained what was going on. I could see the work being done with exacting care and each step was laid out so I could understand what they were doing and why. They completely fixed a major water leak and replumbed the pipes in the basement ceiling to perfection. Beautiful work. All overhead. In an hour. They worked quickly but with great care as they knocked out the next issue. A major foundation leak. Fixed. Pressure tested. Not a drop anywhere. They spent the rest of the day replacing a sewer main. Their work was again done with great care. Friendly, but no fooling around. They fixed every problem in a single day. Skill, knowledge, and caring together are a powerful combination. I have used three other local plumbers before and was not pleased. I am happy to give PROFESSIONAL PLUMBER my top rating. They got it done and done right. Thank you!
Joan G.
Jan 2023
Though pricy,they do quality work in a timely manner,so worth every penny to have a job well done.Thanks for the great service!
Clinton D.
Nov 2022
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NELLY T.
Aug 2022
Water Heater Installation and Replacement
James was extremely professional and courteous. I appreciate him not taking advantage of my situation. I would highly recommend his business.
Trevante B.
May 2022
Great service, in and out. Recommends more service's than most and also keeps it honest with you. By far the best plumbing services if ever experienced hand down. I'll hoot and rah for this company as much as I possibly can. Definitely going to keep them in service as long as I can
Response from The Professional Plumber, LLC
"Thank you, Trevante, for leaving us a five-star review. We are so happy to be seen as honest and giving the best plumbing services you've ever experienced. Please let us know if there is anything we can help you do in the future!"
Mike M.
Apr 2022
Sewer Main Install, Replace or Repair
Quick to respond to the request for work and showed up when expected. We had 2 folks out on two days and both were professional, explained the issues clearly, and worked quickly. Pricing was fair and follow-up was thorough, plus we got some additional pointers to prevent issues in the future. Would definitely use them again.
Response from The Professional Plumber, LLC
"Mike, thank you for leaving us a review on Home Advisor! We appreciate you taking the time to share your experience with us."
Linda F.
Mar 2022
They were great and I'm happy with the install
Response from The Professional Plumber, LLC
"Linda, thank you so much for leaving us a five-star review!"
Cindy B.
Mar 2022
From the original voice message and text to the completed work, everyone I interacted with was very prompt and professional. They have definitely earned their company name.
Response from The Professional Plumber, LLC
"Thank you, Cindy, for leaving us a review and speaking so highly of our company! I will be sure to let our team know what a great job they did!"
Mark I.
Jan 2022
We made terrific choice hiring this company for first major installation jobs in this house. Service, expertise, and courtesy couldn’t have been better. Very pleased with beautifully working new sink, faucets, etc. We’ve found our new plumbers for future work.
Response from The Professional Plumber, LLC
"Mark, we are so happy to hear that you had an amazing experience with us here at The Professional Plumber. We appreciate you taking the time to leave us a five-star review here on Home Advisor! Please let us know if you need anything in the future!"
Patty D.
Nov 2021
Great service! Had my sink pipes repaired in August and noticed they were leaking. I didnâ t have a chance to call until November because it was an off and on problem. They came and fixed their mistake and didnâ t charge me. Very impressed.
Response from The Professional Plumber, LLC
"Patty, thank you so much for sharing your experience with us and leaving us a five-star review. We treat every customer like family and that means making sure you are taken care of! Please let us know if you ever need anything in the future!"
John P.
Nov 2021
Everything was great! The only issue was that the provider did not clean up the work site!
Response from The Professional Plumber, LLC
"John, thank you for sharing your experience with us. I am so sorry to hear that our technician did not clean up the worksite. We have since then created a checklist to ensure that every job site is clean and acceptable before leaving."
Don N.
Oct 2021
Water Heater - Repair or Service
Expensive fix replacing three items
Response from The Professional Plumber, LLC
"Don, thank you for choosing us for your plumbing project and leaving us a review."
Phil P.
Oct 2021
X
Response from The Professional Plumber, LLC
"Thank you for your review! We appreciate our customers feedback!"
Linda H.
Oct 2021
Drain Clog or Blockage Clearing
Very customer service oriented, they patiently explained what needed to be done to remedy my situation. They told me all the particulars up front, so I knew where I stood. They made it as painless as possible.
Response from The Professional Plumber, LLC
"Hi Linda! Thank you so much for your review. We appreciate your business!"
Travis C.
Sep 2021
The service techs were friendly and knowledgeable with the malfunction I had for them to repair.
Response from The Professional Plumber, LLC
"Thank you for your review! It was a pleasure doing business with you!"
Lisa C.
Sep 2021
Water Main Install, Replace or Repair
They were great. They had great estimates.
Response from The Professional Plumber, LLC
"Thank you for your 5 star review! We were glad you were pleased with our work!"
Lance Y.
Sep 2021
They were prompt and professional. Job well done.
Response from The Professional Plumber, LLC
"Glad you were happy, Lance! Thanks for taking the time to give us feedback!"
Brandon V.
Sep 2021
I first used them fur a large commercial job in 2014 and have used them ever since for every plumbing job big or small. I know they will do the job right.
Response from The Professional Plumber, LLC
"Thanks, Brandon! We appreciate your trust in us. Its a pleasure doing business with you!"
BRENDA B.
Sep 2021
They came out promptly and diagnosed my problem. It was not in the gas line so they didnâ t need to do any work. Very professional.
Response from The Professional Plumber, LLC
"Thanks for your review!"
Carl L.
Aug 2021
Quick service, but HIGHLY overpriced for 20 minutes work. I was caught in an urgent situation and did not have time to wait for a second plumber...but subsequent plumbers quoted a fee less than half what I was charged by this company.
Response from The Professional Plumber, LLC
"We understand it can be expensive for a licensed professional and are sorry you felt it was overpriced. We appreciate your feedback and hope to earn your trust back in the future."
Danny W.
Aug 2021
great job.
Response from The Professional Plumber, LLC
"Thanks for your 5 star review! We appreciate your business!"
Ed K.
Jul 2021
Water Main Install, Replace or Repair
Steven was awesome. Professional Plumber was the only folks to call me back after supply line sprung a leak. Very professional tech showed up. Honest quick and didn’t BS me. Highly recommend these folks.
Response from The Professional Plumber, LLC
"So glad you were happy with Steven's work. Thank you for your 5 star review!"
Carrell H.
Jul 2021
Prompt service. Efficient.
Response from The Professional Plumber, LLC
"We appreciate your feedback!"
Mark D.
Jul 2021
They fixed the broken part as well as found what caused the issue (PRV) and corrected that as well.
Response from The Professional Plumber, LLC
"Thanks for the 5 star review Mark! It was a pleasure doing business with you!"
Robert E.
Jul 2021
It was a 45-minute repair, including time to drive to home depot and back, to replace the shower valve which consisted of turning off water to house, pulling the old one out with a pair of pliers (just had to pull hard, I had already removed the handle), going to home depot to buy a new one, pushing the valve back in, and reattaching the handle (I even had to put button covering screw back on myself). $389 is absolute robbery.
Licensing
State Contractor License Requirements
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FAQ
The Professional Plumber, LLC is currently rated 4.6 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
The Professional Plumber, LLC accepts the following forms of payment: CreditCard
Yes, The Professional Plumber, LLC offers free project estimates.
No, The Professional Plumber, LLC does not offer eco-friendly accreditations.
Yes, The Professional Plumber, LLC offers emergency services.
Yes, The Professional Plumber, LLC offers warranties.