American Hertiage Home Inspection

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Stay far away from American Heritage Home Inspection. We trusted Andy, and paid a huge price. We clearly stated that we were concerned about the roof and the AC / Air Quality due to a family memberâ s health condition. Andy stated that he walked the perimeter of the attic and found no issues, and also stated that the AC was inspected and in good condition. First- there was an existing leak in the roof which was clearly visible and literally 30' from the attic entry and above the garage. It was not in a difficult location, and 3 roofing companies were amazed that any inspector would have missed the obvious extensive damage to the wood, and header. Andy later admitted that he did not notice it because he did not actually go into that area of the attic. Because of his incompetence, we had a $3500 roof repair immediately after moving into the home. Andy also missed a roof vent over one of the bathrooms, which was not extended the min 4" above the roof line that the code requires. This also had to be repaired, and the roofer found stated that it would have eventually caused a major leak as well. We also found that the AC handler was covered in mold and mildew on the inside, causing us to have to replace the blower wheel, and have the unit professionally cleaned. Andy did not even take the cover off of the unit during his inspection. He later admitted that all he did was test the temperature of the air blowing. Unfortunately, our dog who had survived nasal cancer for 4 years up to that point, passed away within a month of moving into our home due to a bad infection (which she was prone to due to her condition). Another family was also sick due to the poor air quality in the home, which eventually led us to have the unit inspected by an actual professional. The worst part is that neither Andy nor his father has taken any responsibility for their negligence, and have ignored multiple requests from us, or our attorney, which included 3 standard and certified letters. We only received an initial email from Andy that was full of excuses for why he did not perform the standard AC or reef inspection, and that he would offer to return our inspection fee of $475. He never responded or addressed the costs of the repairs. Every roofer and AC Company that had seen the issues stated that they have never had an inspector miss such obvious glaring issues, and that any who missed a roofing or AC issue have always taken responsibility for their actions, and offered to pay for the repairs. Unfortunately, along with Andy's incompetence as an inspector, he also has zero integrity as a person. We are in the process of filing a suit and will have to go to court to even get a response from him. Feel free to contact me for more details or pictures before trusting Andy for such an important step in the buying process.I do not want anyone else to have to experience the same thing due to his incompetence.

He was on time, very polite My only problem was that he shared the report with my realtor and since I contracted him, it should have been my decision to share the info with others, not his. Maybe it should be a question posed to the client before leaving the building that was inspected who it should be shared with.

Inspector was very detailed and friendly.

Home inspection was not thorough by any means. Would not have bought had I known the extent of wood rot and broken window seals. Even missed outdoor faucet that has no water.

The inspector seemed very knowledgeable and was very curteous.

Very good report right away with photo images to document any issues.

Heritage was professional and throrough.

Professional and thorough.