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American HomePride, Inc.
Seamless Metal Gutters Installation, Gutter Covers and Accessories Installation and Replacement, Metal Awning or Patio Cover Installation and Replacement,
About us
Here at American HomePride, Inc., we have had a single mission: complete customer satisfaction! We strongly believe in giving our customers the most for their money. We work with only the highest quality materials and experienced, licensed professionals. With over 20 years experience in the home improvement industry we continue to exceed our customers expectations with our products and service. We provide personalized attention and a stress-free experience. American HomePride is Proud to serve our community and will continue to offer best in class products with unsurpassed customer service.
Business highlights
Emergency services offered
15 years of experience
Memberships & Affiliations
Better Business Bureau--GuildQuality--Nari--Greenville Chamber- Home Builders Association
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.2118 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 63% | ||
| 12% | ||
| 5% | ||
| 2% | ||
| 9% |
Filter reviews by service
Showing 1-25 of 118 reviews
Toni E.
Feb 2019
We used them for our window replacement and were happy but it took them weeks to begin the sunroom installation. We were on a deadline from the insurance company. There were many promises but always excuses as to why it could not get started. They required a deposit of half the amount, which I feel like was appropriate but it took them three months after they received my deposit to begin the sunroom job. They initially told us they were 6 weeks out. Once the job was complete (it did not take long). They had to be called back several times to finish steps that looked awful and replace a leaking heating and cooling system. They replaced it three times and the last time they replaced it with the wrong system (just cooling and no heating). When I called about it, they ensured me that the correct unit had been ordered. We messed with this for over 6 months. When I called yet again to follow up, they had closed the business. I would never work with this owner again if he ever opens another business.
MELVIN C.
Oct 2018
A little on the pricey side and delivery took way longer than expected but the final product looks nice and has held up. They never finished their cleanup so beware of that.
Pamela D.
Oct 2018
Project manager on job, once we got to him, was good. Crew did shoddy work, broke a window, a door knob, just generally did a crappy job. I would not recommend them.
Joyce J.
Oct 2018
Took the deposit in June, no call, no show, no work done, want my money back.
Kay P.
Oct 2018
Accepted the contract in good faith, paid 1/3 down payment signed a contract, no returns calls or now not answering the phones, and business location is now closed.
Elaine F.
Sep 2018
Seamless Metal Gutters Installation
Friendly and courteous
Jan F.
Aug 2018
We signed a contract for a bathroom remodel 6 weeks ago and still have yet to get a scheduled date for the install. Very frustrated with the sales manager who gives one excuse after another. I wish we could get out of the contract!!
Connie H.
Aug 2018
I wrote a 6K deposit check in June and have yet to see ant work. I am now being told October, maybe. I have tried to get my money back and cancel but can not speak with anyone who has authority to do that. I have been scammed!!!!
R S.
Aug 2018
American HomePride did a great job. They were on time time, and did exactly what I asked them to do.
Donald W.
Aug 2018
Seamless Metal Gutters Installation
still waiting for them to come back and trim edges of shingles.
Harry V.
Jul 2018
Seamless Metal Gutters Installation
The gutters have not been installed yet. I signed the contract four weeks ago. I cannot get a schedule on when the work starts. l paid 50 percent down on the contract.
Response from American HomePride, Inc.
"We are 4-6 weeks out on gutters barring any further delays. We have had the curse of tons of rain this summer. We appreciate your patience. The tentative installation is August 22nd and we have made the customer aware. We are unable to send staff up on ladders in the rain. We realize this may be an inconvenience. The rain does not help us make progress. We will have this taken care of and leave you with a product you can trust for years to come."
Adam D.
Jul 2018
Seamless Metal Gutters Installation
Good company. Straight forward with fair price and got the job done. I'd recommend if you need gutters.
Steven M.
Jun 2018
Seamless Metal Gutters Installation
I was very impressed with this company answered all my questions and very professional. The price was very reasonable and everything they did came with a life time warranty no extra charge. I would recommend American HomePride to anyone and I will use them again.
Melissa G.
Apr 2018
Karen A.
Mar 2018
Seamless Metal Gutters Installation
thanks!
Kayron G.
Mar 2018
Steven R.
Mar 2018
Thorough, professional and the crew worked very well.
Joseph
Feb 2018
They went above and beyond for my wife and I would highly recommend them. The installation people were very polite and great at communicating, made these projects very simple.
Mike B.
Feb 2018
They were very professional. They answered all of my questions, they took time to explain what they were doing. What impressed me the most, they always said yes sir, no sir. Very respectful. That's what stood out to me more than anything.
Rynda B.
Feb 2018
The installer was professional, proficient and overall awesome! The bathroom looks incredible and is by far the best room in the house. I want to stay in the bathroom always.
Tony C.
Feb 2018
Replaced 15 windows At first I wasn't going to hire, due to pricing, after comparing other companies, abilities and cost I decided the invest was worth it to pay a little more. They were very impressive. On time, great cleanup, highly recommend.
Response from American HomePride, Inc.
"Thanks for being a part of the American HomePride family and please don't hesitate to call if you need anything at all!"
William P.
Feb 2018
no comment
Response from American HomePride, Inc.
"I don't see a record of you as a customer of ours. Please feel free to contact me directly in order to address any concerns you have since no details were provided. The office number is 864-288-1000 and my email is Admin@AmericanHomePride.com. Thanks so much!"
John
Feb 2018
They did a great job remodeling two bathrooms. On time and cleaned up after themselves. Friendly and professional.
Response from American HomePride, Inc.
"Thanks for being a part of the American HomePride family. Please don't hesitate to call if you need anything at all in the future."
Linda W.
Feb 2018
Actually, I had to cancel before the project started. This is a horrible company to try to do business with. I could get them to communicate with me. I could not get a start date. I could not get them to show me what I was buying. I followed the rep's advice and took out a loan with a bank in New York, which I really didn't need and now I cannot get American Home Pride to send the money back, even though none was spent on the project. This company is very unprofessional. No one knows what anyone else in the company is doing and if someone gets sick, you can forget any communication. Horrible! I would not have given them a sliver of a star rating, but I had to do that in this review. Maybe they should just stick to gutters.
Response from American HomePride, Inc.
"American HomePride has documented communication with the customer. I personally communicated with them via email as recently as this week. This customer was allowed out of their contract because we were unable to make them happy on selection of countertop material. This was an unprecedented exception. Our Project admin staff met with her on multiple occasions to try to get a selection that would be suitable. We realize you cannot please everyone, but we offer a wide selection of customizable options. To the last of my knowledge in November we mutually parted on good terms. Our project manager did have a stroke and was hospitalized causing a small delay that was communicated. The finance company glitch due to this customer cancelling beyond normal cancellation, and that draft has been scheduled as promised with zero accrued fees to the cancelled customer. We found it best for both of us to part ways on this project. Since I have responded to the customer directly and provided my cell phone number, I will assume this to be handled. Should you require anything further, please use my direct contact information. Thanks again and we hope you can find something you are happy with for your remodel! We are humans and emergencies happen, but we always do the right thing in the end."
Shirley T.
Feb 2018
They don't have any communication.
Response from American HomePride, Inc.
"I have been in direct contact with this customer. There was a material delay that was unable to be controlled by us that caused us to be two days outside of her window for installation. We have since met and discussed proceeding with the installation next week to accommodate her travel plans. I will continue to speak with her directly on this project."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
American HomePride, Inc. is currently rated 4.2 overall out of 5.
Monday: 12:00 AM - 11:59 PM
Tuesday: 12:00 AM - 11:59 PM
Wednesday: 12:00 AM - 11:59 PM
Thursday: 12:00 AM - 11:59 PM
Friday: Closed
Saturday: Closed
Sunday: 12:00 AM - 11:59 PM
American HomePride, Inc. accepts the following forms of payment: CreditCard
Yes, American HomePride, Inc. offers free project estimates.
No, American HomePride, Inc. does not offer eco-friendly accreditations.
Yes, American HomePride, Inc. offers emergency services.
Yes, American HomePride, Inc. offers warranties.