American Waterworks

4.55 |42 Verified Ratings
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American Waterworks

4.55 | 42 Verified Ratings
Write a Review

507-285-1672

1307 Valleyhigh Dr NW
Rochester, MN 55901
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Profile
American Waterworks


When it comes to water in your basement or a faulty foundation, you need an expert to ensure the damage is reversed and prevented from occurring in the future. American Waterworks has several decades of experience in the basement waterproofing and foundation repair industries, and we know the best tools and techniques to see your home through its troubles. Our professional installers are experienced in solving the wide variety of problems that allow water into basements and other areas below ground level. We've helped property owners with thousands of repairs and other restorations to homes in Minnesota, North Dakota, northeastern Iowa and western Wisconsin. American Waterworks is ready to serve all of your basement, crawl space, foundation, concrete leveling and radon mitigation needs. Call us today for a free estimate!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Minneapolis
  • Saint Paul
  • Young America
  • Monticello
  • Fargo
  • Maple Plain
  • Saint Cloud
  • Grand Forks
  • Bismarck
  • Rochester
  • Loretto
  • Norwood
  • Moorhead
  • Eden Prairie
  • Hopkins
  • South Saint Paul
  • Jenkins
  • Eau Claire
  • Wahpeton
  • La Crosse
  • Jamestown
  • Mankato
  • Rockford
  • Minnetonka
  • Sartell
  • Maple Grove
  • Trosky
  • Fergus Falls
  • Grand Forks AFB
  • Maple Lake
  • Shakopee
  • Stockton
  • Chippewa Falls
  • Waite Park
  • Harpers Ferry
  • Ihlen
  • Gardner
  • Sauk Centre
  • Brainerd
  • Clarion
  • Elko New Market
  • Ellsworth
  • Stillwater
  • Osseo
  • Silver Creek
  • Stacy
  • Prior Lake
  • Foley
  • Lamoure
  • Andover
  • Dovray
  • Burnsville
  • Anoka
  • Inver Grove Heights
  • Howard Lake
  • Mason City
  • Lake Hubert
  • Maynard
  • Lakeland
  • Lindstrom
  • Mantorville
  • Currie
  • Hendricks
  • Reading
  • Rushmore
  • Sacred Heart
  • Watson
  • Holdingford
  • Woolstock
  • Princeton
  • Pillager
  • Detroit Lakes
  • Luverne
  • Adams
  • Upsala
  • Alexandria
  • Sebeka
  • Richwood
  • Leonard
  • Thompson
  • Regan
  • Garber
  • Cottage Grove
  • Hayfield
  • Lansing
  • Madelia
  • Sanborn
  • Goodell
  • Deer Park
  • Dalton
  • Underwood
  • Fort Atkinson
  • Montrose
  • Mound
  • Minnesota City
  • Lewisville
  • Brewster
  • Willmar
  • Barry
  • Porter
  • See All >

Services Offered

Concrete
  • Concrete Leveling & Mudjacking
Foundations
  • Waterproofing Foundation or Basement
Mold & Asbestos Services
  • Radon Gas Mitigation
  • Radon Gas Testing
Waterproofing
  • Waterproofing Inspection

Areas of Expertise

  • Foundation Settlement and Repair
  • Basement Waterproofing
  • Radon Mitigation
  • Crawl Space Encapsulation
  • Concrete Repair

Product Brands Used

  • PolyLEVEL

Quick Facts

Business Hours
Monday:
8:00 AM to 6:00 PM
Tuesday:
8:00 AM to 6:00 PM
Wednesday:
8:00 AM to 6:00 PM
Thursday:
8:00 AM to 6:00 PM
Friday:
8:00 AM to 6:00 PM
(Please call to confirm)
  • Commercial
  • Warranty Offered
  • Free Estimates
  • Residential
  • Credit Cards Accepted
  • Veteran Owned
  • Bilingual
  • Warranty Description: Lifetime Transferable Warranty

Credentials

In Business Since: 1989
Memberships & Affiliations
  • Veteran Owned Small Business
  • National Radon Defense
State Licensing
Trade: Contractor Class C
License #: 000042491
Expiration: 03-01-2021
Trade: Residential Builder
License #: BC387395
Expiration: 03-31-2021
Awards
  • 20+ Years as a Better Business Bureau Accredited Business
  • 2020 KTTC Fan Favorite - #1 Best Customer Service
  • 2020's Nextdoor Neighborhood Favorite
  • 2016, 2017, 2018, 2019 & 2020 KTTC Fan Favorite - #1 Basement Services
  • 2017, 2018 & 2019 Post Bulletin Best of the Best Basement Waterproofing Award
Screening
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To find more licensing information for your state, visit our Licensing Requirements page.

Business Overview

Community Involvement

Ronald McDonald House of Rochester MN Volunteer

Proud Supporter of Goodhue County Sheriffs Department Dive Team - 2017 Oxygen Tank Donation

Southeastern MN Toys for Tots

Annual Corn Donations to Channel One Food Bank

How We Got Started

We started in this industry in 1989.

We describe our business as Family owned and operated

 

Photos
American Waterworks


My Work
30 Projects
Save $250 on Basement Waterproofing, Foundation Repair, or Crawl Space Repair Save $250
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Ratings & Reviews
American Waterworks

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 42
  Page 1 of 5
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5.0   |  
Great workmanship in a short period of time!
Response by American Waterworks: Thank you, Todd! We're so pleased to hear that.
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5.0   |  
Review by in La Crescent, MN
The service was for Radon Mitigation in our home that had higher than acceptable Radon levels. The work was professionally done, and care was taken to protect carpeting etc during their work. The crew updated us home owners as they did their work and asked permissions for needed modifications to the house. I would recommend this company to anyone looking for quality workmanship, congenial communication and moderate pricing.
Response by American Waterworks: Thanks for choosing us, Paul! We are so pleased to hear that you are happy with the outcome of your project.
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5.0   |  
Review by in Chanhassen, MN
They haven't completed the work yet. It's scheduled.
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5.0   |  
Hard working, professional, kept me appraised of progress, problems, and solutions. They were here for 10 hrs and worked through the dark and a storm to finish the job. Left the job site clean.
Response by American Waterworks: Thanks for sharing, Dan! We're thrilled to hear that you're happy with your experience. Thanks for choosing us.
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5.0   |  
We chose American Waterworks to complete the PolyLevel process on our concrete Gazebo floor. The floor had subdivided into multiple sections and heights. We appreciate American Waterworks' professionalism and workmanship!!
Response by American Waterworks: Thank you for sharing your experience, Tom! We're happy we could help and we appreciate you choosing us to help with your project.
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0.5   |  06-30-2020
Review by Derrik S. in Minneapolis, MN
I hired American Waterworks to help remove water from my basement... After they came, the crew broke a pipe that caused MORE water than we EVER had in our basement before to flood our basement. When I called American Water Works, they tried giving EVERY excuse they could to deny culpability for the flooded basement. Even the general MANAGER told me it **was not their problem**. I would give American Waterworks as **ZERO** rating if this allowed it. I have never been more disappointed in service or project than I was with American Water Works... DO NOT HIRE THIS COMPANY!
Response by American Waterworks: Derrik, we did not give you any excuses and we told you numerous times that we would come out to assess the damage and see what the problem was. Time and time again, if our team makes a mistake, we go out and help the customer and make sure our mistake is resolved. We?re a reputable company that has been in business and helping customers for over 30 years. The situation wasn?t handled at all like you?ve explained in this review. You spoke to 6 or 7 different people in our company and you didn't want us to come back out. You weren't happy with any solution that we recommended after many conversations. You were using profanity and being disrespectful to our team. We will not subject our team to that kind of treatment. The water you experienced in your basement after our crew did the installation, was from your washing machine and had nothing to do with our system. You had moved your washing machine away from the wall. We were not sure how the existing connections were. At that point in time, it would be your responsibility to move it back and make sure everything was properly connected. As stated in your contract, everything in the work area needed to be moved 6ft away from the walls. We?re sorry that this happened. It?s unfortunate for both of us because we certainly don?t want you to be dissatisfied with our work.
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5.0   |  
Review by in Minneapolis, MN
The crew was very polite and very efficient. I highly recommend this company.
Response by American Waterworks: Hi Larry! Thank you for recommending us and taking the time to share your experience. We're so pleased to hear that!
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4.0   |  
Great job.
Response by American Waterworks: Thank you, Linda! We appreciate you choosing us and sharing your experience.
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5.0   |  
Review by in Byron, MN
Josh Schultz did an amazing job working around my schedule to help me solve my sump pump issues. He was able to direct me to the exact sump pump system that was perfect for my situation. He was pleasant, knowledgeable, and did not try to up sell me into more than what I needed. He communicated with the city to make sure my new sump pump system was current with city code and laws. The installation crew did a fabulous job and had the new sump pump system installed very quickly. Thank you American Waterworks!
Response by American Waterworks: Hi Samuel! That's great to hear. We're so pleased that you had such a positive experience with our team. Thank you for sharing and for choosing us.
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5.0   |  
Great company to work with. Dustin did a great job explaining what we needed done and the workers did a good job installing the sump pump and the drainage line. Rene was very helpful to come out a second time to make sure it passed a city inspection. Thank you.
Response by American Waterworks: Thank you for sharing, Jan! We are so pleased to hear that. Thank you for choosing us!
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Showing 1-10 of 42
  Page 1 of 5

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What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

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  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
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  10. Identity Verification (Reverse Phone Lookup)
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