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Learn about our screening process90% Recommended
28 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
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Achievements
Service Details
Areas of Expertise
- Alarm or Security System - Install
- Surveillance Cameras - Install or Repair
- Surveillance Cameras - Install or Repair - For Business
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- Warranty Offered
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Free Offer
Free Offer! Get a VIDEO DOORBELL and Interior Camera free wh ...
Reviews
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Showing 1-10 of 41 results
4.5
Julio O.
Punta Gorda, FL
2/21/2023
East installation
5.0
Mayvella K.
North Port, FL
9/22/2022
My technician was exceptionalâ ¦. On time and thorough. He was very professional and answered all questions clearly. Highly recommended.
5.0
William C.
Sarasota, FL
8/18/2022
0
2.5
Leo S.
Ellenton, FL
5/20/2022
N/A
Response from Company:
This client had purchased a camera system off the internet and installed it himself, but could not get camera Images on the display. I arrived at the scheduled date and time. I spent 10 - 15 minutes trouble-shooting the system, found the problem, and corrected it. The service call was completed within the first hour, so the charge was exactly what we had quoted Mr. Scott, in writing, days before the service call was performed. When I left the service call, the system was working properly. My company did not supply any of the products for this system, so I am confused as to the issue with quality, customer service, or the value for money the client is stating.
5.0
Arthir M.
North Port, FL
2/12/2022
They call back right away they came when they told me they were gonna be here and their work is exemplary little pricey on the minimum but well worth it
5.0
Yam C.
Sarasota, FL
8/19/2021
Good work
5.0
Marilyn G.
Pt Charlotte, FL
6/9/2021
They deliver what they say and no surprises when the install job is complete.
5.0
Robert L.
Bradenton, FL
4/8/2021
Very knowledgeable and professional. I highly recommend
5.0
Joseph R.
North Port, FL
3/7/2021
Very professional and knowledgeable. Arrived when they said they would. Would highly recommend to anyone looking for CCTV system.
Response from Company:
Thank you Joseph, we are happy you are pleased. : )
1.5
Kevin G.
North Port, FL
9/28/2020
Had a 10 camera system installed. Within a couple of weeks, started getting static on a couple of the more distant cameras. After investigating, found out that the push on connectors on the back of my DVR were loose so I ordered some crimp on connectors from Amazon along with the crimping tool. Replaced about half of the connectors and the system seemed fine. A month or so later, camera fuzziness and wiggle began returning so I called to have American Wireless replace all of the cheap push on connectors with crimp style. It has been a year since install and I am less than impressed. The 2 cameras at my driveways are flaking out again. I contacted Bart at American Wireless to swap out a camera to a PTZ style, add an additional camera, upgrade the existing cameras to a better quality since the original hi-def cameras that were installed cannot make out a license plate leaving my driveway and once again fix the "ground issue" as he called it when he came to give me an estimate on the additional work. It took a week to get an estimate because he was on vacation and almost 3 weeks after that without a response. I sent 3 emails asking for a response with the final simply saying not to worry about performing the job, I will find someone who wants to work. Miraculously, 10 minutes later, I received his response that said "Sorry Kevin, I was on vacation, back today with back to back appointments all morning. If you have it taken care of, great. If you would like a response, let me know." I paid well over $4000 for this system and was about to spend another $2000 on upgrades. I also recommended them to my in-laws who had a system installed and just like me, are also having issues with their cameras. In my opinion, this company is far from the best out there. The workmanship was shoddy from the beginning with inferior parts (push on connectors vs. crimp) the installation looked like a rats nest in closet it was installed in with extension cords running out of it, the camera placement was terrible with one camera being placed right above the back door entrance making it impossible to see anything other than the top of someones head... good luck identifying a burglar that way, the customer service response is a joke and one of the owners seems to be on vacation more than at work. Basically, I have a system that performs like what you would expect from one of the off the shelf kits you can buy at COSTCO for a couple hundred bucks and install yourself. Definitely not what you would expect from a company who specializes in this sort of thing and charges a premium.
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