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America's Swimming Pool Company- Northern Virginia
Swimming Pool Cleaning and Maintenance Service, Concrete Pool Installation, Swimming Pool Heaters Installation and Replacement,
About us
America's Swimming Pool Company- Northern Virginia (ASP), is changing your view of the swimming pool industry. We are a Family Owned, Service Disabled Veteran Owned, and Woman Owned and Operated Small Business with deep roots in the community. We provide our customers with dependable, quality service at fair prices. We do so with the highest level of professionalism, courtesy, and care. - Virginia Building Contractor License #2705150375 - Better Business Bureau member . . . . We specialize in: Loop Loc Safety Covers, Coping, Tile, Plaster, LED Lighting, Automation, Equipment, Heaters, Repair, Maintenance, Renovation, salt systems, pavers, outdoor kitchens, fire pits, water features, concrete repair. We have a Class A Builders License. We do have $190 service fee, which includes our trouble-shooting and diagnostic services.
Business highlights
Se habla espanol
Emergency services offered
15 years of experience
Memberships & Affiliations
Springfield Virginia Chamber of Commerce
Services we offer
Certified Building Professional (CBP) Association of Pool and Spa Pro's, Certified Pool Operators, Certified Stain Specialists, Low Voltage LED Lighting, Project Management Professional (PMP) through PMI.org
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.814 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 50% | ||
| 0% | ||
| 0% | ||
| 7% | ||
| 14% |
Filter reviews by service
Showing 1-14 of 14 reviews
Rudy R.
Mar 2021
Swimming Pool Opening & Closing Service
I received a quote for $450 to close my pool which is pretty standard for my pool. They then billed me for $900 without even discussing it with me. They claimed that there was excessive work that caused my pool closing to be at a much higher cost! They also claim that there was a *verbal agreement* to the increased charge but that conversation never happened. In fact, I only found out about the overcharge when saw the credit card statement. Buyer beware! They are untrustworthy. I am opening a dispute with my credit card company.
Response from America's Swimming Pool Company- Northern Virginia
"First of all, this gentleman DID NOT hire us through Homeadvisor. Check our other reviews. We try to make everyone happy, but this customer was "difficult." We quote $450 over the phone when the customer says his pool is a normal size, one-pump, normally mounted cover, and clean/clear of debris. This is what we found on arrival: - On arrival the technicians noted that the pool was full of leaves and debris, which required extensive cleaning - The pool equipment area had three (3) pump-systems versus the standard single system. - The pool cover attached to a raised wall using a cable system, for which ASP charges extra. - The pool cover attachment was missing parts for the cable system, which ASP provided. - The homeowners did not provide winterizing plugs as instructed. ASP provided the plugs for winterizing the pool."
Tracey N.
Mar 2019
They came over within 24 hours of the first phone call.
Bill V.
Feb 2018
Very dependable and reasonable prices for work. Replaced my pool heater that never worked from day of original installation. They recommended another brand and type of heater and it worked fine. Will call then again when I need some repairs done.
Bob C.
Jul 2017
Swimming Pool Heaters Installation and Replacement
Provided a couple of choices and recommended the lessor cost option. Superb customer service and did exactly what they said they would do.? Very easy to do business with.???
Robyn S.
Jan 2017
So glad I worked with them.They figured out the issue right away and I didn't have to pay for extra time or repair.
Alan O.
Dec 2016
Not a thing
Response from America's Swimming Pool Company- Northern Virginia
"Please note, that the customer did not provide any details about why he gave us a bad review. We have repeatedly reached out to this customer by both phone and email to inquire about what was lacking in our quality and value, and have not received a response. This review was the first time we received any negative feedback from this customer."
Gail R.
Mar 2016
Swimming Pool Covers Installation and Replacement
Mark Josh & James are the only guys you need to know. They open & close for us & found us an affordable custom cover. They are happy to patiently explain things to new pool owners & always go the extra mile. Call them, and then all you have left to do is relax & enjoy!
Daniel G.
Jul 2015
Swimming Pool Heaters Installation and Replacement
Would never hire them again. Terrible experience.
Response from America's Swimming Pool Company- Northern Virginia
"From the owner: Please note that the customer did not provide any details about why he gave us a bad review, only that he had a bad experience. There are many reasons to get your pool professional to procure and install equipment for you. We take responsibility for fixing problems with new equipment we have procured for the customer. He bought a heater online and it did not work properly due to problems with electrical and gas systems.The homeowner's pool equipment was rife with electrical code and other violations, and NOT SAFE to work on. Not a pleasant experience for my employees. Homeowner not pleasant.."
Daniel G.
Oct 2014
James and his family all took part of the project. They took my outdated pool equipment and replaced it with a new salt water system that keeps my water super clean with much less maintenance . They recommended the equipment based on my needs and did not up-sell me on useless upgrades to the sand filter I bought.
Sean G.
Mar 2014
Swimming Pool Opening & Closing Service
James is fantastic. I would highly recommend him to anyone who needs pool work.
Mirza B.
Nov 2012
N/A
Swimming Pool Cleaning and Maintenance Service
Good work, on time as promised and economical too
Lyndon G.
Oct 2012
N/A
The service and attention to details was superior or equal to Ritz Carlton or Norstrom. The attengion go our needs and communication was outstanding and superior to other business I've done business in the past. Mr.King is a fantastice businesman and an exceptional person. I will most definitely recommend ASP for pool maintenance and repairs to family and friends.
Dan Z.
Jul 2012
N/A
Swimming Pool Cleaning and Maintenance Service
He was very helpful. He offered preventative solutions beyond the work he did. I was satisfied.
Andrew N.
Jun 2012
N/A
Swimming Pool Cleaning and Maintenance Service
James King has been great so far. He's been very attentive, professional, and hardworking. So far, so good.
Licensing
Licensed*
Trade License Number
2705150375
Trade License Locale
VA
Trade License Expiration
12/31/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
America's Swimming Pool Company- Northern Virginia is currently rated 3.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
America's Swimming Pool Company- Northern Virginia accepts the following forms of payment: CreditCard
No, America's Swimming Pool Company- Northern Virginia does not offer free project estimates.
No, America's Swimming Pool Company- Northern Virginia does not offer eco-friendly accreditations.
Yes, America's Swimming Pool Company- Northern Virginia offers emergency services.
Yes, America's Swimming Pool Company- Northern Virginia offers warranties.