America's Swimming Pool Company of San Antonio

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14 Years In Business

Company Details

  • Bilingual

Contact

7635 Gold Strike Drive
San Antonio, TX 78254
http://www.aspsanantonio.com

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Residential Pool Service
  • Comercial Pool Service
  • Residential swimming pool maintenance
  • Commercial swimming pool maintenance
  • Equipment repairs and installation
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.7
51 Verified Reviews
  • 5
    43
  • 4
    5
  • 3
    1
  • 2
    1
  • 1
    1

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 51 results
5.0 D L. San Antonio, TX
12/15/2023

Always polite and friendly. Explains what is going on.

5.0 Liliana V. San Antonio, TX
10/22/2023

Great job thank you!

4.0 Virginia G. San Antonio, TX
2/1/2023

Friendly, easy to work with

5.0 Sally M. San Antonio, TX
1/27/2023

In the beginning my pool water was a dark green, I am happy that my pool water is now a crystal clear blue. Very happy.

5.0 Mark M. San Antonio, TX
6/2/2022

Eric is very polite a very thorough!

4.0 Rosalba J. Null, TX
5/19/2022

Jorge & his son are very reliable & hardworking. They are very friendly & complete the tasks I request. They maintain & assure the chemicals are balanced & vacuum pool as requested. Iâ m very happy my pool is sparkling! Ready for summer!

0.50 Marlo Y. San Antonio, TX
9/30/2021

I regret having this company do my pool remodel. I DO NOT recommend this company very unprofessional, the service and quality do not meet the amount of money I paid which was $32,000. When I got the estimate back in Jan. 2021 I was told the project would take about 6 to 8 weeks. I informed ASP that would work since we wanted the pool to be ready for summer specifically the 4th of July. Work was clear to start on March 3, 2021, and on June 25th pool was ready to fill which was 16 weeks no were near the estimated time given. Be aware they had trouble getting employees to work or that is what they said. If that was the case they need to communicate that during the estimation phase but they made it seem like they were going to have it done in no time. During the demolition phase, they took no care to protect my yard and they were just tossing chunks of the pool debris into the yard. They did not use any tarp or anything. Bobcat was used and it absolutely tore up my backyard. When they poured the cement they made a mess in my neighbor front yard and our yard. The morning of Friday the 1st of July (a whole week after the pool was ready to be filled) cleanup of our yard still had not begun. So my husband and I took off work to clean which took us all day there was cement, pool tiles, and other construction debris everywhere. We cleaned it because we were only a couple of days away from or scheduled the 4th of July party and ASP still had not started the cleanup. June 30th the pool was done being filled and we noticed some puddles forming around the pool. By the next morning, the pool water level drop and the puddles were bigger and the ground was muddy. They came out and tried to repair it by putting grout in some of the tiles but our pool is still leaking! Our pool had never leaked before and we never had wet soil around the pool. There are noticeable gaps from the tile to the deck that were visible the day they completed the decking and plaster. The workmanship is very poor. Our pool is still leaking causing the ground around our pool to become soft which has caused the pool to shift. We have noticed other areas around the pool that is also leaking. We have sent them pictures, they have come out a couple of times but have not fixed the leaks it has been 3 months now. We paid for a pool heater and in the contract, it states $550 for heater installation. I had tried to use the pool heater and notice they did not completely install it was not installed to the gas. Therefore we could not use it. I called ASP they told me I need to call CPS which I did. I was informed by CPS that pool renovators need to install a heater to gas. ASP said that I would have to pay for them to come back out and complete the heater installation. Nowhere on the contact nor did ASP verbally tell us the $550 pool heater installation does not include complete installation. Very misleading. I have tried to get the issues of installing the pool heater and fixing the leaks resolved to no avail. The responses have been very argumentative with excuses and no willingness to correct the situation. I waited to put in this review in the hopes they would take care of the issues but they have not. I do not want anyone else to have to go through this please do not waste your money with ASP. My advice is to go with another company that will treat you right and does a good job.

Response from Company:

Thank you for your feedback but just like every other review, you have left us. This is far from the truth. We never said we were going to connect your gas, we do not do that so we do not offer. We did install it per the contract but you were supposed to have someone connect it to the gas line. We let you know of that before you sign the contract. Also, as you stated, your pool shifted, we are not responsible for that. We are not at fault for your soil and causing the pool to move. And we have been going by multiple times trying to help you, though you keep claiming we have not done anything. Thanks again.

4.0 Harlin W. San Antonio, TX
9/3/2021

Good

5.0 Bill R. San Antonio, TX
8/9/2021

Did a great job fixed a wire to the pump and working great

5.0 Milton M. San Antonio, TX
6/22/2021

Hard working, dependable and professional!

Photos

America's Swimming Pool Company of San Antonio
6
Outdoor kitchen build
10
Pool build
6
Backyard remodel

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