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Amy's Appliance Repair
Fridge, Freezer or Ice Maker Repair or Service, Clothes Washer or Dryer Repair or Service, Oven or Stovetop Repair or Service,
About us
Amy's Appliance Repair is family owned, we do not sub-contract our service work out to others, our technicians have many years of experience in the trade. Highlighting quality customer service as their number one resource, they will be happy to help. Amy's Appliance uses the most up to date equipment and techniques. Make Amy's your first choice to take care of all your appliance repair needs. "We are happy to be of service and are looking forward to your call.
Business highlights
Emergency services offered
20 years of experience
Services we offer
( we dont service microwaves or dishwashers), Appliance Repair ( major appliances only ) we dont work on small appliances, Gas and Electric, Washers, Dryers , Ranges, Refrigerators, Icemakers, Cooktops, Ovens, Stoves, Front Loaders,, We Service Whirlpool, Kenmore, Maytag, Frigidare, General Eletric, Subzero, Jenair, Monogram, Fisher Paykel, Eurotech, Asko, Bosh, Miele, Kitchenaid, Caloric, Kelvintor, Neptune, Gibson, Roper, Estate, Calipso, Calibro, Amana
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.122 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 41% | ||
| 5% | ||
| 5% | ||
| 5% | ||
| 36% |
Filter reviews by service
Showing 1-22 of 22 reviews
Ed M.
Nov 2007
Fridge, Freezer or Ice Maker Repair or Service
First they advised no service call charge. Then advised it was a broken heating element on the stove because the oven could not be used. Said they would have the part in 1 day. Gave them $50.00 deposit. Part received 3 days later. They cam to the house to install it,,,stove still did not work. They then advised it was the clock not the element and the part was no longer made. Then to add insult to injury, they kept my part deposit asnd said it was a service call charge. I paid for nothing and they did not know what they were doing. Then to keep my deposit and tell me it was a service call charge.
Response from Amy's Appliance Repair
"This is not true what so ever we offer a free service charge with repair meaning if we repair the appliance we don't charge a service charge. The stove had multiple problems and it is over 15 years old and the part she needed isn't no longer available I told her that the service charge would be charged and if there was money left over I would issue a refund. There's nothing free in this world"
Jessica L.
Oct 2007
Fridge, Freezer or Ice Maker Repair or Service
unreturned phone calls, missed appointments, rude customer service. They did make it right in the end, but after so much time and energy spent to get results, i can't recommend them. Save yourself the hassle and hire someone else.
Response from Amy's Appliance Repair
"isnt true at all we couldnt reach customer and we also provided a big discount for there inconvience"
Christine N.
Oct 2007
Fridge, Freezer or Ice Maker Repair or Service
Very prompt and very fair
Paul S.
Sep 2007
Fridge, Freezer or Ice Maker Repair or Service
They didn't reinstall cook top properly.
Response from Amy's Appliance Repair
"this isnt true at all all we did was charge a service charge to go to the home we did not install any new parts or do any work on appliance"
Jennifer C.
Aug 2007
Fridge, Freezer or Ice Maker Repair or Service
Amy's was the first call I got after I submitted my request for service on line - which was on a Sunday afternoon. They were able to schedule an appointment for Monday. They were not on time, but called to inform us they would be late. The problem with the clothes washer was diagnosed quickly and they came back the next day with the part to fix it.
Debbie S.
Aug 2007
Fridge, Freezer or Ice Maker Repair or Service
They were calling me before I was completely finished on the computer completing my request. They came the next day, at the time they promised & worked quickly, explaining what they were doing & why. Good prompt service.
Hassan K.
Aug 2007
Fridge, Freezer or Ice Maker Repair or Service
I was charged $289.00 to fix a refigrator compressor relay. The tech. told me the relay costs $223 and the rest is labor cost. When the tech. left, I researched and found out that I got ripped off. The relay only costs around $37.00 to replace. I would never use or recommend this company again.
Response from Amy's Appliance Repair
"the customer was advised of the cost of repair and agreed with no problems and as far as the part is concerned we replaced three parts not just one. and the cost is the average cost"
Robin B.
Aug 2007
Fridge, Freezer or Ice Maker Repair or Service
The refrigerator worked for a half of a day after the $255 bill then after 2 more visits was told it was unrepairabe very unprofessional would not recomend
Response from Amy's Appliance Repair
"the refrigerator worked fine after our company left."
John L.
Aug 2007
Fridge, Freezer or Ice Maker Repair or Service
They called right away to schedule the apt but didn't call or show up until the day AFTER the scheduled apt. They called and then showed up 24 hours after the promised apt time. They looked at my dishwasher problem and told me that the supply line had been touching the motor and had burnt the line causing it to leak. Not true, it was the supply line but it was punctured (a pin hole). We did not have them fix it because to fix it we would have to pay another service charge of $89 plus parts because the person who came out to find out what was wrong didn't have any tools or basic parts to fix the problem. I wasn't told of this fee.
Response from Amy's Appliance Repair
"this is not true at all my service charges range by area of $29.95- $49.95 i have never charged any fee of $89 and would never quote such a charge"
Rex C.
Jul 2007
Fridge, Freezer or Ice Maker Repair or Service
When they first came out tech did a good job, he even made sure the fridge would work until they could get the parts. But when they came back to complete the repairt hey showed up 5 hours late for the appointment no excuse and did not even call..
Ann D.
Jul 2007
Fridge, Freezer or Ice Maker Repair or Service
Highly disturbed by the amount we were charged, the parts cost was $55.00 and the bill came to $398. Called company and she (Amy) said she was going to look into it and call today,but no call from her or email to followup. We feel like we were taken advantage of at this point and know that we will never use this company They love to take your money but not when you question the bill.
Response from Amy's Appliance Repair
"customer was aware of charges and signed invoice of acknowledgment to repair and then decided to buy a new one after parts had been installed"
Janet M.
Jul 2007
Fridge, Freezer or Ice Maker Repair or Service
Amy was not a repair shop for tabletop mixers but helped me locate someone who was. Very helpful, courteous and expedient in responding. Will keep her in mind for future problems.
Melissa W.
Jul 2007
Fridge, Freezer or Ice Maker Repair or Service
the companies response time was impressive, and the workers were professional and a good representation of the company. I didn't get the repair done however their presentation was good
Deborah J.
Jul 2007
Fridge, Freezer or Ice Maker Repair or Service
They came in less than 2 hrs after the request, they were wonderful , I would highly recommend them to any one needing appliance repairs.
Patrick C.
Jul 2007
Fridge, Freezer or Ice Maker Repair or Service
After some mix up with our phone calls they were definitely worth it. The rep was friendly and the repairman was honest about what was previously done to our dryer by Maytag. (NOTHING!!!) Our machine works better than it ever has, the garage is so hot that it feels like a laundry mat and the money spent was worth it because the dryer works so well that it takes less time to dry our clothes. thanks again Amy's Appliance Repair. pat
Mike V.
Jul 2007
N/A
Fridge, Freezer or Ice Maker Repair or Service
not a good professional when it come too follow ups
Grazyna M.
Jul 2007
Fridge, Freezer or Ice Maker Repair or Service
Nice, quick and reasonable
Sharon M.
Jun 2007
Fridge, Freezer or Ice Maker Repair or Service
There were multiple excuses -- but there were many reasons for me to believe they were not a viable business.
Response from Amy's Appliance Repair
"we are a viable business and have been for many years"
Michael A.
Jun 2007
Fridge, Freezer or Ice Maker Repair or Service
I had a feeling, that the people who came out to repair my washing machine did not know what they are talking about; after looking at my washing machine they said that the gears were shot, the replacement would cost about $400 and it is better to buy a new one, charged me $50.00 dollars and left. I did order a new machine with Best Buy. Before installing a new machine they opened the front of the old one, looked around, made sure everything was well connected and in place, put it back together, and guess what... My old Washing Machine has been working fine for one week so far without any problems My rating of Amy's? ... I really want my $50 back.
Darlene B.
Jun 2007
N/A
Fridge, Freezer or Ice Maker Repair or Service
Fair work was done.
Lou M.
Jun 2007
Fridge, Freezer or Ice Maker Repair or Service
Amy's was fast and friendly. I really like your service. I only wished that Ii had a service like this when I was in the carpet cleaning service.
Saundra B.
May 2007
Fridge, Freezer or Ice Maker Repair or Service
Prompt, thorough, and professional.
Licensing
State Contractor License Requirements
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FAQ
Amy's Appliance Repair is currently rated 3.1 overall out of 5.
Amy's Appliance Repair accepts the following forms of payment: CreditCard
No, Amy's Appliance Repair does not offer free project estimates.
No, Amy's Appliance Repair does not offer eco-friendly accreditations.
Yes, Amy's Appliance Repair offers emergency services.
Yes, Amy's Appliance Repair offers warranties.