Anchor Pool Pros, Inc.

Tyler installed solar panels for my pool last year in April. The panels some with a 10 year warranty. About 4 months later I noticed leaking again and assumed it was the piping. Since t was the end of the swimming year, I closed down the solar and winterized. In April of this year I started up the solar again and noticed the same leaking. i contacted Tyler. We agreed to replace the piping because I knew I had new solar panels. The agreement was that Tyler would come out in May and get everything fixed. As life would happen, Tyler had a family emergency and referred me to another pool maintenance company. They came out and found that my piping was not leaking, but the leak was coming from the connection valve from the new solar panels and my existing plumbing. After much discussion, Tyler agreed to replace the valve. This was in May. I was out of town for several weeks in May and on my return I texted Tyler about when he would be doing the repair of the valve. It is now mid July and he has never returned my phone calls or texts. I finally had to have another company do the repair, at great expense to me. Now, I have leaking coming from the solar panels and Tyler, who did the original install has not returned phone calls. I contacted the solar panel supplier and they stated that it is the company that dd the original install who will do the warranty work. Of course Tyler does not return my calls. So I an now left with solar panels that are leaking and a large repair bill from the valve that Tyler used to connect the solar panels. I will continue to pursue this issue but I am just stating my experience with Tyler of Anchor Pools.

Good service

Yes. Great job

He came out check the pool filtering system, reprogram the setting and now it runs great.

Quick response and finished project as expected

Our former pool maintenance man was having health problems and our pool look like a swamp. Tyler came and installed new filters. He added chemicals to the pool. The next day the pool wasn’t green anymore. It still needs work but looks so much better. Mason is our regular guy. He came for the first time today.

Quick and efficient

They were very knowledgeable & thorough.

Friendly, reliable and helpful service. Thanks!