Anderson Water & Power

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37 Years In Business

Company Details

  • Verified Licenses

Contact

79 Saginaw Drive
Rochester, NY 14623
http://www.andersonwater.com/index.html

Hours

  • Mon: 12:00 AM - 11:59 PM
  • Tue: 12:00 AM - 11:59 PM
  • Wed: 12:00 AM - 11:59 PM
  • Thu: 12:00 AM - 11:59 PM
  • Fri: 12:00 AM - 11:59 PM
  • Sat: 12:00 AM - 11:59 PM
  • Sun: 12:00 AM - 11:59 PM
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Installation and Service of Automatic Backup Generators
  • Installing Air Purification Systems
  • Installing Water Filtration & Purification Systems
  • Servicing Water Filtration & Purification Systems
  • Installation and Service of Tankless Water Heaters
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.8
499 Verified Reviews*
  • 5
    431
  • 4
    47
  • 3
    2
  • 2
    2
  • 1
    6

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 499 results
5.0 Michael T. Savona, NY
5/18/2025

Tom was great! The installers were exceptional. Good clean install. They even rescheduled us..... for 2 weeks earlier than set appointment. Easy payment terms. We elected to pay a substantial amount down. Tom showed us many generator options. We checked everything and selected the best option for us. No pressure sales tactics. THE INSTALLERS DIDN'T GOOF AROUND EITHER. THEY DID THE JOB AND CLEANED UP AFTER THEMSELVES. Thank you.

5.0 Google Review
4/25/2025

The same tech who came before, he looked up the history.. Finished quickly, and neatly. Very personable

5.0 Google Review
4/25/2025

Great company, great service, very professional, highly recommended!!!

5.0 Google Review
4/25/2025

Outstanding. After a 10 year install with basically nothing but just adding salt once in a great while I called Kathy and she promptly sent out Ed from god know where to make sure our system installed by them was still functioning properly. The appointment was set about a week out, confirming the day before. Ed messaged me (as per my specific request) before he arrived and arrived on time in an easy to identify professional vehicle. He waited patiently as I secured the dogs and went right to work. He inspected the system, noted how good the condition was and tested the mechanisms to make sure they worked properly. He then went to work on finding a good spot to test our well water before the systems in place. This is where I always get nervous because I have no clue what this drop does and what the color means etc. He took his time and reported the well was good and to just keep doing what we were doing. No upsell. No negativity. He buttoned up the system and reviewed with me how to gently increase or decrease the feeling of “softness” in our well water but basically just left it alone. The system was empty (intentionally in case it needed internal inspection) and I asked if I could at least buy a bag of salt from him, he didn’t have any on board but did recommend because we use so little that we stop using pellets and start using shavings. While I knew the visit would not be free, I felt it fair considering the peace of mind it will give my wife and how long it’s been since they were here. He left and was on his way when the Kathy called and asked if I needed them to get a bag of shaved salt out to me today. I told her I was all set but thanked her for the follow up. I also want to add that Tom Gerstner came to our home for the original sales call where he sold us this softener system, tankless water heater and whole house generator. I texted his 10 year old contact number while making the appointment, and he promptly replied. That in itself should put anyone considering Anderson mind at ease. Thanks Kathy, Ed and of course Tom.

5.0 Google Review
4/25/2025

My service tech was Nick. He is fantastic. Knows what he is doing and a gentleman. I will ask for him by name is service is needed again. Give him a raise !!’

5.0 Google Review
4/23/2025

Service was great. Ed was nice and early in the window for showing up, set everything up and explained everything well. Looking forward to getting the benefits from our new water system.

Response from Company:

Thank you for the great review! Ed is a long standing member of the Anderson team. He’s certainly a customer favorite and will always go above and beyond to accommodate!

4.0 Gail A. Webster, NY
4/16/2025

Excellent service, very professional, explained thoroughly answered at all questions

Response from Company:

Thank you Gail, that?s what we do! So glad you?re pleased! We truly appreciate your time in leaving us your wonderful 5 star review!

5.0 Taylor W. Painted Post, NY
4/14/2025

We had Roger Evanek. He was great!! Lovely man and family friendly. We would have him back every time. He made us comfortable and explained so much to us!

Response from Company:

Great to hear Taylor! Everyone loves Roger! You couldn?t be in better hands! Thank you for the great 5 star feedback! We?ll pass your kind words on to Roger!

5.0 Robert Y. Clay, NY
4/9/2025

The Anderson team was very professional !! The salesman was the owner, and he was very knowledgeable. He spent all afternoon going over where and how they would install the power unit. When the team brought the generator, there were 4 very skilled people. They made sure that when they were in the house, they would not make a mess. Thanks Anderson!!!

Response from Company:

That's music to our ears Robert! We have a fantastic team here at Anderson! From top to bottom they all care about their work and always aim to please! Thank you so much for the great 5 star feedback, it is much appreciated! Most of all: Welcome to the Anderson family, your going to love your new generator!

5.0 Larry E. East Amherst, NY
4/7/2025

They were professional. Came when they said they would. Explained everything. Very Happy

Response from Company:

Thank you Larry! We?re so glad you?re happy! Keep us in mind for any of your water treatment, tankless water heater, or generator needs. We?re here for you!

Photos

Anderson Water & Power
23
Generator Installation
30
Generator Installation
INTERIOR CUMMINS PANEL
CUMMINS INSTALLED WINTER
CUMMINS IN SNOW
Cummins Generator
2
Cummins Generator
2
Super V Air purification
Transfer Panel Cummins
Cummins
Cummins Install
Standby Generator
Water Filtration

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