Angels Custom Pools, LLC

DO NOT HIRE MARK HUDNUTT We signed a contract with Mark Hudnutt February 15, 2018 - As of today, July 8, 2019 - 1. Salt water/chlorine generator for hot tub not installed which has rendered it unusable to date 2. Protruding lights in pool and hot tub have not been replaced 3. Hollow areas under â play padâ have not been filled, play pad will crack under the weight of people walking/sitting/standing on it 4. I have not been provided an appropriate hose to backwash the pool/hot tub sand filters - said filters should be backwashed once a week at minimum - the hot tub filter has never been backwashed and the pool filter has been backwashed once - itâ s a matter of time before my pool equipment breaks 5. There are many rust stains on the bottom of the pool due to anything piece of a clip from the pool cover which Mark installed, he left the broken clip in the water 6. The hot tub has NO jets - the hot tub is supposed to have strategically placed jets to help decrease symptoms of back pain and arthritis - short of pulling up the pool I donâ t know how this issue can be resolved - in essence we have a giant bathtub in our backyard, itâ s just a smaller version of the pool - completely worthless 7. We have not been provided with a hose for the manual vacuum 8. Two pieces of equipment are installed at ground level and they are supposed to be at least 12â above the ground - 9. We are not able to use the control systems via WiFi as indicated by Mark - it has never worked rendering that feature completely useless Mark is not responding to texts, emails or telephone calls - he has given us every excuse in the book regarding the myriad issues we have dealt with because of him for nearly a year and a half - flat tires, broken down trucks, no workers (because he doesnâ t pay them), health issues - the list of excuses never ends - Mark is unorganized, he contracts too many jobs each season so he is unable to complete one project before he moves on to the next, he has ZERO employees, he takes forever to respond to his customers if he responds at all - our experience with Mark has been absolutely horrendous and I decided to post reviews even though our project still isnâ t finished as I donâ t want anyone else to go through this -

Wonderful, family owned company. Reliable, and great pricing.