Apache Moving & Storage

Really disappointing - Unprofessional, embarrassing, sexist, unacceptable. Cannot believe I paid over $1,000 for this service and it wasnt even completed to its entirety. Movers are hired to alleviate stress of the day. Feel like I was back and forth with the owner for over an hour throughout the day with issue after issue. The business sent a crew who could not be less enthusiastic about being there - something about a logistical issue on their end. Understand things happen, but this is not an issue of the clients. I booked a pack + move. The group I got was irritated that it wasnt just moving, and made that very clear to me. I went as far to purchase over $100 of boxes and materials for all of us to use and received no help at all from the team. All of them showed up reeking of weed. Later I noticed the guys bouncing boxes stacked 3 high with FRAGILE - GLASS& marked on all sides down 4 flights of stairs on a dolly. You could hear the clanking (naturally!) despite every item individually l wrapped with paper and bubble wrap. Large, wooden furniture & other bulky items were carried unwrapped and placed without mats. Brought this concern & received shrugs. I was later accused of not packing properly, which resulted in the crew leader screaming at me in the middle of my living room, attacking my character, and saying he was going to collect his payment and leave with only half my items on the truck. You can imagine what was running through my mind - are they going to drive off with my stuff?? Am I going to have to book other movers?? It was an extremely stressful and vulnerable position to be in, one a client should never experience. 1. They did not earn my trust treating my items so carelessly. Show up high, I am going to quarterback and manage the situation because I do not trust you are paying attention. 2. They did not address or alleviate my concerns on the two incidents listed when I spoke with them, rather, they yelled at me. 3. Rather than helping with packing (like I booked, like we agreed upon with me going to get materials) they kept asking me is this all, Are these all the boxes Even though items were still scattered about. This has resulted in me having to continue moving myself the day after the original booking. I am so frustrated. I wish I booked ANYONE ELSE. I can not believe I am still moving items from my previous location and having to re-coordinate move out dates. I specifically coordinated pack + move - why did they refuse both aspects at different levels?? No one helped pack, they did not complete the move. Never seen such a lack of leadership and professionalism. The remediation throughout all of this? I was told that all correspondence had to go through my boyfriend because the crew leader didn&t want to take orders from a woman (?????). Awesome. Despite this being my home, my items and my wallet footing the bill... unreal.

When I called to book these guys, I was told over the phone that there would be 3 movers. Only 2 came so of course that made for a longer job and a bigger payment amount. Yes, they seemed to have okay customer service but they hurried so much that they damaged 4 things of ours. One was a computer desk which had one of the legs completely broken off. Now how does that happen? Another brand new desk got banged up! Brand new! We will be using a different moving company next time!

Professional and prompt service

It was 1200 dollars for the move-- I asked if this was with my veteran discount. They said oh yeah oh yeah.. It was terrible. Well labeled boxes were ignored ; boxes labeled fragile were put at the bottom of 5 box piles! I question if these three were just people he pulls in when he is busy. I honestly cannot believe they were movers. Items were not shrink wrapped, or put in blankets.. A leather sectional that is only 6 months old has torn leather on every corner of the 3 pieces that make up the complete sectional. I would never recommend them to anyone. Wardrobe boxes stacked UPSIDE DOWN! These 3 men were either unable to read labeled boxes, didn't care, or deliberately & maliciously destroyed my property. Only a 50 mile move. If this move would have been to another state, none of the furniture or boxes would have been intact. DO NOT HIRE THIS COMPANY.

They got everything moved on time and very friendly

Apache did a wonderful job. The price was affordable and customer service was excellent.

Great guys, very quick and friendly!

Apache did a great job and was super quick

Mike and Tyrell were extremely awesome and helped move me fast.

The moving job was completed on time and with great customer service and care!

Hired movers within hours & they were so quick!

Hard working, careful, & polite

I was very impressed with Sam and Graysen. I traveled to Austin, Texas to help with an office move, and hired Apache Moving on very short notice. I was contacted on a Saturday and scheduled the move for just over a week later. Sam and Graysen were very professional and provided great value for the cost of the move. They were a little late due to a flat tire, but updated me and only charged for the time they worked on the move. This was a medical office with some odd items and things not packed well, but they just dove in and did the entire move in 2 hours. I would definitely recommend and hire them again.

On time, friendly and affordable!

Should offer some type of military/veterans discount.

Very nice couple of kids. Strong and very quick.

I’ve moved by myself 9 times, and I’m a single, senior female. I’ve had more than my share of disappointing moving experiences but this one was exceptional! Ray & Chris did a great job & actually went above and beyond which meant so much. My best moving experience so far!!! Thanks guys!

Joe and Cole did a great job on the move and Apache was great about being proactive and flexible as my needs changed.

The guys were great! From start to finish! Thank you guys!!!!!! Price was fair. Will use for future moves.

nothing to add

Prompt and efficient

4 very nice, polite and extremely hard working guys for 2 days! I would highly recommend Jason and his crew to everyone in the greater Austin Texas area

These young guys showed up totally unprepared; they werenâ t wearing masks during the pandemic, they were slow packing and moving. There was no one in charge. I felt like their mother. They did not finish the job in one day and had to come back for a full dayâ s work the following day. We slept on mattresses on the floor! No continuity. One different guy, who was on his phone a lot. They left a bunch of stuff at the old apartment and it took about an hour for one guy to Reassemble the sofa. Even the concierge said he had had trouble with Apache before. It was not a good experience at all.

Hard workers and very professional

I called several other place's before deciding on Apache. They quoted me a price ( not the lowest or the highest) but assured me that they could get the job done in the allotted time and were right on the money. I'm retired and it was good to see a company do what they say. I highly recommend this company