Apex Appliance Repair logo

Apex Appliance Repair

About us

With over 20 years of experience, we focus on service, repair and installation of heating and air conditioning equipment in the Council Bluffs and Omaha area. Comfort Advisors Heating & Air Conditioning is a proud provider of 24hr emergency service and up front pricing. We will treat your property as if it were our own. Give us a call today, we look forward to working with each and every customer.

Business highlights

21 years of experience

Services we offer

Air Conditioner Repair , Furnace Repair, Furnace installation , Hvac Installation, Sheet Metal

Reviews
4.764 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
0%
2
2%
1
3%
Showing 1-25 of 64 reviews
Brad K.
Jan 2022
5.0
Yes, I recommend this pro
$13,843
I had the opportunity to organize this project remotely while being unable to travel to the site.

Samuel A.
Nov 2021
5.0
$180
Comfort Advisors offers top-notch service & quality. They truly care about their clients and strive for perfection. Definitely will hire and recommend them for any projects.

Nathan N.
Nov 2021
5.0
Yes, I recommend this pro
$250
Very personal, quick, and got me fixed up. Thanks

Frank C.
Nov 2021
5.0
Yes, I recommend this pro
Extremely knowledgeable company. I would have Mike out anytime! good company with good technical workers!!!

Nathan H.
Nov 2019
1.0
Apex completed a *repair* on a leak on the dishwasher for our home for the previous owners, a month before we even saw the house. When we moved in a couple months later, the dishwasher still leaked, and Apex would not stand by it, so we had to go through the warranty company to get a different repair company to actually fix it correctly. They informed us that Apex had put everything in backward and had a really hard time getting it fixed correctly. Fast forward 4 months, half of our stove top goes out, and the warranty company contracts Apex to come to fix it. They promise to be out 2 business days later between 3 and 5 PM. I took a vacation for half a day to make sure I was there when they were, and I get a call at 4:55 PM that they will not make it. So I set it up for 6 days later between 4 and 6 pm. This time I get a call at 5:30 PM that he is running late but would still come. He showed up around 7 PM and did not take long to diagnose that the circuit is fried and that he would send the diagnoses in the morning to the warranty company. It is now 12 days since then and my warranty company and I have not been able to get a hold of them for the diagnoses. I am now approaching a month without half my stove top working. In the future, I will be requesting all warranty work be done through literally anyone else and will be personally avoiding them beyond the warranty period. Apex actually canceled the work order with he warranty company and I didn't know that for 5 days which by the time I need to schedule a new service to come out and complete the work. I have since been informed that it is Apex's MO to take warranty co-pays pretend to do a diagnosis and then never return to complete the work. How they continue to stay in business, I don't understand.

Eric W.
May 2019
5.0
Yes, I recommend this pro
Very responsive and professional. Would definitely recommend.

Melissa P.
Apr 2019
5.0
Yes, I recommend this pro
Dan is great, super nice guy. He diagnosed the problem with our ice maker right away! Very knowledgeable and very efficient.

Lois N.
Dec 2018
5.0
Yes, I recommend this pro
Prompt, friendly, solved the problem quickly

Ballard F.
Nov 2018
5.0
Yes, I recommend this pro
Good service

Terry B.
Oct 2018
5.0
Yes, I recommend this pro
Issue was fixed same day, I would use them again.

Bruce P.
Sep 2018
3.5
Yes, I recommend this pro
Parts will probably not be available locally usually. Expect delays in getting it fixed. Tariffs have also doubled the cost of repairs.

Greg S.
Sep 2018
5.0
Yes, I recommend this pro
Dan was very prompt and friendly. Work was completed in a timely fashion. I would use them again.

Jeff H.
Sep 2018
5.0
Yes, I recommend this pro
The repairman was friendly and efficient. He explained the issue and fixed our dryer the same day.

Shawn M.
Aug 2018
4.5
Yes, I recommend this pro
Very professional and fast

Dale S.
Aug 2018
5.0
Yes, I recommend this pro
Great owner/operator.

Gary P.
Jun 2018
1.0
The service call was 69.95 and he said the minimum was 150 for doing nothing.
Response from Apex Appliance Repair
"We were called out to hook up a water line and that?s exactly what it says on the Home Advisor work order. Upon arrival the customer added tasks. He had tried to move a used fridge he had purchased in his house and in the process had ripped out the water lines trying to squeeze it through the door. Also, the doors had been taken off and not reassembled correctly. We hooked up the water line as requested, fixed the doors, and unhooked the power to the dispenser so he would not flood his house. Gary agreed to the charge of $150 and paid with a credit card. Several days later we received a dispute through our credit card processing company stating we did not perform any service! We sent the processing company the signed receipt stopping him from stealing. We are fair and honest and expect the same from are customers! Thanks to all our wonderful customers who appreciate our services. We are thankful for you and are always glad to help with your appliance repairs!"

Ryan P.
Jun 2018
4.0
Yes, I recommend this pro
Knowledgeable pro, helped us out. Had the wrong sized appliance and he let us know how to go about replacing.

Marian K.
May 2018
5.0
Yes, I recommend this pro
The repair person was professional, knowledgeable and quite helpful. The fee charged was reasonable. Great experience.

Rick I.
May 2018
5.0
Yes, I recommend this pro
seemed very fair

Kevin K.
May 2018
5.0
Yes, I recommend this pro
Very happy with the work they have done for us. Will use them again in the future.

Carol N.
May 2018
5.0
Yes, I recommend this pro
He was very prompt, courteous, friendly, neat and knowledgeable...also provided some hints on taking care of the dishwasher and how to be more efficient in its usage...

Tom S.
Mar 2018
5.0
Yes, I recommend this pro
Gave me a heads up that the dishwasher was too old to fix instead of charging me to try and fix it.

Janet D.
Feb 2018
5.0
Yes, I recommend this pro
Very professional and knowledgeable. Clean and neat.

Ed E.
Feb 2018
4.5
Yes, I recommend this pro
nice experience

Lisa P.
Dec 2017
5.0
Yes, I recommend this pro
I called for a dryer repair on Thursday and they were there on Friday. They already had picked up the parts needed based on information they asked of me at the time of booking the appointment. That was key! They were on time, professional, and had my machine humming like brand new in no time at all. And, my service person cleaned up afterward and I could not be more pleased with the work. And, all things considered, the price was very reasonable. I hope I don't have any other appliance repairs needed anytime soon, but if I do I know who to call, APEX!!!
Showing 1-25 of 64

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Apex Appliance Repair is currently rated 4.7 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

No, Apex Appliance Repair does not offer free project estimates.

No, Apex Appliance Repair does not offer eco-friendly accreditations.

No, Apex Appliance Repair does not offer emergency services.

No, Apex Appliance Repair does not offer warranties.