A+ Rooter

Great job!

When the work is done I will let you know.

Mark and Steve came out for our service call for a clogged garage drain. The original quote from the office was for rodding, but after diagnosing our situation Mark recommended hydrojetting which was more expensive. So the cost was a bit more than expected but the hydrojetting solved our problem. Mark and Steve arrived within the time promised by the office and the whole project was done within an hour.

Sump pump and back up stumps run anywhere from $1500 to $1800 installed, verify that any piping needed is included. A+ Rooted was up front about the cost which is appteciated.

I needed an old 175 foot long buried sump pump discharge line scoped due to it draining slow. I also did not know the exact route of the old line. The actual problem area was identified quickly, the discharge route marked and I even received pointers on the repair job (which I can do myself). Work was fast, professional and I was very happy.

Love that this family owned business was so professional and knowledgeable. I had an issue and they bailed me out quickly. Paul went above and beyond. Highly recommend them for service or needs in a restaurant.

It was quick and efficient job. I was satisfy with job done and price.

So relieved that A-2 Rooter solved my problem so quickly! Trustworthy! As well as efficient!

Very professional and knowledgeable. They did a great job!

It is refreshing that the two guys that came were respectfully and polite. They did not try and pull one over and did the job without issues or complaints.

They were efficient. And friendly on the phone.

They did a great job! Were here right when they said they would be! Paul was my service tech and he was a great help and I feel he really knows what his stuff. Thanks Ron

He was here less than 10 min and the charge was$149.00

I did like the way they explained the issue, scoped the pipe so I knew exactly what was going on and where, and the crew stayed until the job was finished.

The guys were 2 hours later than they said they would be, I had to call the office to find out if they were coming (I was not notified by them). When they did arrive, they took care of the problem quickly.

FAST WORK

The rooting of the kitchen drain was not done with a professional rooting machine. It was manually cranked and did not fix our problem. The sink backed up 2 days later so this was a waste of money. Unfortunately, I was not there when the plumber came. It is a rental unit and my tenant didn't know to tell him that the equipment was inadequate. Total rip off of $275.00 (and of course they will blame my drain or building and not take any responsibility ... let's see!).

It was a basic rodding job, but I strongly believe we got overcharged. The quote was from 179 and then we paid 370 - no was nothing out of ordinary. They got the equipment on our property and did the rodding.

Professional, courteous, easy to deal with.

They were hired to unclog a toilet and rod the sewer line. They started the work promptly but ran into problems rodding the line. A portion collapsed and I approved repair of the line. They ran into more problems because of the age and condition of the line and ended up having to replace the sewer and water lines. I really don't know if the final price was fair because it wasn't practical to get additional quotes once the sewer line collapsed. My primary frustration with the company was lack of communication. It took months of calling to get them to return to replace the sidewalk and many months after that to finish that work. I finally told them that I was going to contact the village to ask them to stop issuing permits. Someone showed up that day and removed the concrete forms. I still don't really consider the job complete because they didn't do any restoration but after almost a year I have given up.

This is the worst experience with a repair man. He constantly told me stories. I called for a leaky faucet and that my kitchen sink backed up. This guy Mark looked at it for 2 minutes and then said he needed to see the crawl space. He borrowed my flashlight. After that he went outside, rodded a little and said I needed to replace part of the pipe up to my house. I was confused and said ok. But then I said I still have a leaking faucet. He came back in and used my duct tape to tape up the pipe and then rodding the kitchen because when I turned on the washing machine water rushed out from her washer. And that's when he rodded the sink. He told me the job was $179.00, but then says he would need a small deposit to get a permit to do outside work. So I wrote a new check for $250.00. I called him and said I am not going to fix the outside drain and that I gave him a check for $250.00 . He started yelling at me telling me he gave me a deal. I repeated that he said it was $179.00. He was still yelling and I said you left my house with duct tape on my drain and told me I can't use the garbage disposal. He basically said too bad, called me a name and hung up on me, I have never seen anyone so unprofessional. All he wanted to do was dig up my yard and make money. He didn't want to be bothered at the sink. And I told him I am disabled and have very little money. He was rude, he misrepresented himself and he also said the village charges $500 for a permit. I am waiting for a call back from the village to see if that's true, It was obvious that he just wanted to get as much money as he could from me. He kept saying he was giving me a deal. After all that he cashed my check for $250.00 and I still have a duct taped pipe, Awful company, I would never recommend. I wanted to put no stars but this system doesn't allow it.

The office called me ahead of time to let me know that the plumber was on his way within the hour. I had a couple of bathtubs that were draining very slowly so Paul cleaned out the drain and suggested a couple of options to install for the future. Very quick and concise. Will call them again

on time well thought out..and finished the job two days before the Labor Day holiday.cleaned up and hauled all debris away

Called to come early. Pleasant staff. Work completed swiftly.