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100% Recommended
13 Years In Business
Company Details
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Service Details
Areas of Expertise
- Appliance Repair
- Appliance Installs
View All Offerings and Cities Served
Cost Information
- Credit Cards Accepted
Reviews
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Showing 1-10 of 90 results
4.5
Cyn C.
Fuquay Varina, NC
8/13/2020
Very very pleased with the whole experience. Mind you this was a rental home we have and the tenant was there for the appointment. While we had to wait 2 weeks as Troy was very busy it was worth it. Troy was very proactive to respond to my texted questions and it is evident that he was genuinely concerned about my repair and having it done right. His communication was fantastic, and follow thru just as great. I felt his labor cost was a little more per hour then I expected I still gave it 5 stars. Why? I feel it was worth it to feel confident that the repair would be done right the first time and I would know what was going on at all times. Troy as quick, efficient and as I said, communicated everything via phone with me each step of the way. My tenant commented on how polite he was, how he was courteous and informative when she asked questions and she felt he was very honest and forthright. What more can you ask for in an appliance repair person. I HIGHLY RECOMMEND TROY. Keep his number on hand.
5.0
Andrew M.
Apex, NC
3/17/2020
troy is the best!
5.0
Ronald D.
Raleigh, NC
10/20/2019
Outstanding personal and professional service. Took all the time necessary to get the job completed perfectly and explained the work process step by step. Best experience I have ever had with an appliance company and the technicians. Do not hesitate to hire them. They switched out our range, microwave, and refrigerator quickly and painlessly
5.0
David L.
Raleigh, NC
4/5/2019
On time, competent, thoughtful, experienced, efficient, offered options, quick, respectful, exceeded expectations, easy breezy
5.0
Karen H.
Wake Forest, NC
4/5/2019
Arrived on time. Very professional.
5.0
Beth P.
Cary, NC
1/21/2019
Very personable and knowledgeable about major appliances. Made 2 trips to fix refrigerator with total charge only $150.00. Problem was minor and all is well now. Will call Troy Zimmerman for any major appliance repair needs in the future.
5.0
Bernadette M.
Apex, NC
7/4/2018
This company provided a repair service three months ago. He was professional, and provided great work. They were thorough and friendly. We have his business card and we'll keep contact.
5.0
Bruce S.
Cary, NC
5/11/2018
The Appliance Guy was on time, professional, and very helpful in helping me understand the problem I was having with my refrigerator. He did a great job of diagnosing what was wrong, had the part on his truck and repaired it and was gone within 35 minutes! He even waived the trip fee and just charged me for the part and installation. Great savings and a great experience. Highly recommend The Appliance Guy!
5.0
Denese C.
Raleigh, NC
1/7/2018
Troy was very reliable, kept in touch with appointment time, and finished the install in a timely manner. He also made suggestions regarding our venting, etc. He had helped us previously with an ice-maker issue, and I plan on using him again for a dishwasher install.
5.0
Mary J.
Raleigh, NC
1/6/2018
He was amazing. He walked me through every step of the install and took care to explain each step. He was reasonably priced and quick to get out here. Overall, I would definitely recommend this guy! I had zero complaints and only good stuff to say about him!
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