Appliance Medicine LLC

"The client and I spent time repairing a door that could otherwise have cost hundreds—possibly more than $1,000—to fix. Despite the work I performed, the client has not acknowledged the savings and called me a fraud. Instead, they misrepresented what happened during scheduling, making the situation sound more serious than it was. As soon as I arrived, I was called a criminal and threatened with jail and police involvement. The client who said she was an attorney and he was a judge, using that to pressure me into doing what they wanted. They also surrounded my vehicle with a dog, which was unnecessary and intimidating. I stood my ground. They said they would make sure everyone heard about the situation, even though nothing out of the ordinary had happened. The client had agreed to pay for a control board I ordered. The part that arrived was for a different trim of the same oven; although it looked the same, some pieces needed to be ordered separately. The client refused to pay any more toward the part and said they were uncomfortable with me returning because of something they had found online. They then held a phone up to my face. This situation has affected my ability to respond to other people through the Angi app. I have an illness that can cause me to isolate, and the incident made it harder to communicate with clients. I do not believe I owe the client anything. I believe I should be paid for the door repair and for the remaining services I provided. Also threatened me over text messages. Which was uncalled for."

"Michael, thank you so much for your kind words. I?m glad I was able to find the actual issue and save you from an unnecessary expense. It was a pleasure helping you, and I?m truly grateful that you chose me. Thank you again for your trust and recommendation. I look forward to being there whenever you need help with your kitchen appliances in the future, Michael!"

"Thank you so much for the wonderful review! Mark, it was a pleasure helping you with your dishwasher, and I?m glad I could get the problem taken care of and also give you some guidance for the future. I truly appreciate your kind words about my service. Thank you again for your trust and for recommending me. I?ll be happy to help anytime you need me!"