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Appliance Rescue, LLC
Fridge, Freezer or Ice Maker Repair or Service, Clothes Washer or Dryer Repair or Service, Oven or Stovetop Repair or Service,
About us
Professional Appliance Repair At An Affordable Price. Customer service is our primary concern. Our company services all brands and models of major house-hold appliances. Our repair skills are up to date with the latest technologies, and our service is guaranteed. Detailed diagnostic estimates are shared before beginning any repair work. I am looking forward to hearing from you.
Business highlights
Emergency services offered
13 years of experience
Services we offer
Appliance Repair , Disposals
Amenities
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.777 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 5% | ||
| 3% | ||
| 0% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 77 reviews
Sarah S.
Jan 2024
Jerrad came out the same day we called and had our dryer fixed within an hour. He explained why the issue occurred and how to change our behavior to prevent future problems. He also did the work under warranty since he had previously repaired the part, even though it was our usage habits that caused it to fail. Prompt, professional and friendly serviceâ we highly recommend!
Melinda D.
Aug 2023
Fridge, Freezer or Ice Maker Repair or Service
Both office staff and technician were great! Personable, professional, and helpful! Was able to get an appointment and glacé my problem diagnosed quickly.
Michael T.
Aug 2020
Fridge, Freezer or Ice Maker Repair or Service
I remember being pleased with the results of the work and the appliances have worked without issue since.
Paula B.
Nov 2019
Great Job, very professional, on time with a great attitude.
Mark B.
Aug 2018
Fridge, Freezer or Ice Maker Repair or Service
Very knowledgeable and explained everything to me.
Casey E.
May 2018
Fridge, Freezer or Ice Maker Repair or Service
He was on time and did a good job, and he diagnosed both fridge and freezer and they went above and beyond, He was definitely a 5 star service!
KY M.
Feb 2018
Fridge, Freezer or Ice Maker Repair or Service
Michael T.
Feb 2018
Technician went out of his way to find compatible parts and prevent me from having to purchase expensive parts or a new dryer all together. Wish I had also used on a previous stove issue that would have prevented me from buying a new stove.
Chris O.
Oct 2017
Fridge, Freezer or Ice Maker Repair or Service
If you have a Samsung appliance, do not hire this provider. The reason I say that is - if your appliance is in warranty, or your able to negotiate the repair with Samsung (which I did), they will not honor this supplier as they are not one of their authorized providers. So, I had two service calls. The Appliance Rescue service man was nice, knowledgeable and gave me credit to another service call, but it was 80 bucks that I never should have spent if I would have called Samsung first.
Response from Appliance Rescue, LLC
"Thank you Chris for taking the time to write a review. We work on many Samsung products and have never said we were an authorized provider. We repair appliances and provide a service we do not work directly with Samsung or in that matter any manufacturer directly and have never said we do. We do not do warranty work with Samsung or any other manufacturer and when a warranty question arises we always let our customers know that we will repair their appliance however it is up to our customers to talk and directly deal with their warranty company however we will require the customer to pay our fees at the time of service. The reason we do not work with warranty companies is because we are a small company and cannot wait numerous months to get paid for a service, we require payment at time of service. I am unsure why you got us involved if you had been speaking directly with Samsung and negotiating repair work with them. Thank you and best of luck with your Samsung warranty work."
Zoey W.
Sep 2017
Fridge, Freezer or Ice Maker Repair or Service
very happy I used home advisors to find Rescue appliance. very satisfied.
Scott G.
Sep 2017
Fridge, Freezer or Ice Maker Repair or Service
Dale did everything he could to try to fix my refrigerator until it became apparent that it would be cheaper to just buy a new one. He was very thorough in his explanation of what he was trying to do and ultimately why it would be cheaper to buy new. I appreciated his honesty in not trying to convince me to buy expensive parts and more service. I would call Appliance Rescue again.
Pat K.
Sep 2017
Fridge, Freezer or Ice Maker Repair or Service
The technician (Dale) was very professional and was able to repair my dishwasher and keep the cost to a minimum.
Christian M.
Aug 2017
Fridge, Freezer or Ice Maker Repair or Service
Great experience... simple fix and Dale had the part on his truck.
Anna A.
Aug 2017
Fridge, Freezer or Ice Maker Repair or Service
no comment
Response from Appliance Rescue, LLC
"Anna, Thank you for taking the time to review us. After speaking with you on the phone to get an understanding of the bad review it is my understanding you were not happy with being charged a trip charge and diagnosis fee when your refrigerator was not repairable. It is our policy to charge a trip charge and diagnostic fee if no repair work is done. Our technician came out to your house and gave you a diagnosis and said it would be in your best interest to purchase a new refrigerator that yours was not worth repairing. Whether that takes 5 minutes or 5 hours to come to that diagnosis we still charge a trip charge and diagnosis fee if no repair work is done, we can not go out to people's houses free of charge unfortunately. You had said the technician spent 5 minutes diagnosing the issue however he also spent drive time, gas, vehicle wear and tear, etc. to get to your house which can take anywhere from 5 minutes to over an hour depending on where he was at prior to your house which we simply can not do for free. My apologies you feel the way you do however. Best of luck with your new refrigerator."
Rene O.
Aug 2017
Fridge, Freezer or Ice Maker Repair or Service
Lucia C.
Aug 2017
Fridge, Freezer or Ice Maker Repair or Service
Dale (Appliance Rescue) was on time. He was awesome. Dale explained all the work is was doing on my refrigerator and was very thorough. I would call Dale again!
Ed B.
Aug 2017
Fridge, Freezer or Ice Maker Repair or Service
Awesome Service and had part in stock to fix immediately!!
Shelly H.
Aug 2017
Fridge, Freezer or Ice Maker Repair or Service
Dale had never seen what my stove was doing before but worked through it and got it working again! Super happy that I do not need to buy a new stove :)
DIANA K.
Aug 2017
After a previous excellent experience with Appliance Rescue with a dishwasher, my clothes washer decided to take a break. I contacted Appliance Rescue again and scheduled an appointment. I'm sorry I do not remember the repairman's name, but he was very professional. He arrived as scheduled, diagnosed the problem (It needed a new water pump.) and fixed it quickly. He left the work site in better condition than when he arrived. As an added bonus, "the boss" was doing a ride-along that day so I got two for the price of one. The cost was very reasonable and I love working with everyone in this company. While I hope to never need their services again, I will definitely call them if I do.
Troy W.
Aug 2017
Fridge, Freezer or Ice Maker Repair or Service
Same day service!! Fast and efficient.
Jim W.
Aug 2017
Fridge, Freezer or Ice Maker Repair or Service
I will definitely call Appliance Rescue for any future needs. Very professional and pleasant people to work with. On time, answered my questions and took care of the problem very efficiently.
Robert T.
Aug 2017
Fridge, Freezer or Ice Maker Repair or Service
Dale arrived on time. I told him how the appliance had been performing and he went to work. He discovered the problem immediately and it was not as serious as I had feared. He charged for the service call only and the dryer has been working as it should. I will use this company again when the need arises.
Marcene P.
Jul 2017
Fridge, Freezer or Ice Maker Repair or Service
repairman arrived on time and explained my issues. fortunately the refrigerator corrected itself
Bob H.
Jul 2017
Fridge, Freezer or Ice Maker Repair or Service
On time and friendly. Explained solution and got it resolved quickly
Gina K.
Jul 2017
Fridge, Freezer or Ice Maker Repair or Service
Repairman was timely and efficient
Licensing
State Contractor License Requirements
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FAQ
Appliance Rescue, LLC is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Appliance Rescue, LLC accepts the following forms of payment: CreditCard
No, Appliance Rescue, LLC does not offer free project estimates.
No, Appliance Rescue, LLC does not offer eco-friendly accreditations.
Yes, Appliance Rescue, LLC offers emergency services.
Yes, Appliance Rescue, LLC offers warranties.