Aqualite is a Total Disappointment – Avoid at All Costs!
I seriously regret going with Aqualite for my water system. The water softener they installed doesn’t work at all—my water is still yellow, disgusting, and damaging everything it touches. Despite repeated calls for help, nothing has been fixed. The system is a total waste of money.
To make things worse, the owner, Riely, is impossible to reach. He never answers the phone and is supposedly “always in meetings.” That’s not how you run a business—especially when customers are dealing with something as essential as water quality.
Save yourself the frustration. This company does not stand behind their products, and their customer service is a joke.
____________________________
Aqualite é uma decepção total – Fique longe!
Me arrependo profundamente de ter contratado a Aqualite para instalar o sistema de água na minha casa. O amaciante de água que instalaram nunca funcionou corretamente — minha água continua amarela, com cheiro ruim e manchando tudo, desde pias até roupas. Já entrei em contato várias vezes e nada foi resolvido. O sistema foi um desperdício total de dinheiro.
Para piorar, o dono, Riely, simplesmente não atende o telefone. Dizem que ele está “sempre em reunião”. Isso não é maneira de administrar uma empresa, especialmente quando se trata de algo tão essencial quanto a qualidade da água.
Evite dor de cabeça. Essa empresa não cumpre o que promete e o atendimento ao cliente é um verdadeiro descaso.
(Translated by Google)
Aqualite is a Total Disappointment – Avoid at All Costs!
I seriously regret going with Aqualite for my water system. The water softener they installed doesn’t work at all—my water is still yellow, disgusting, and damaging everything it touches. Despite repeated calls for help, nothing has been fixed. The system is a total waste of money.
To make things worse, the owner, Riely, is impossible to reach. He never answers the phone and is supposedly “always in meetings.” That’s not how you run a business—especially when customers are dealing with something as essential as water quality.
Save yourself the frustration. This company does not stand behind their products, and their customer service is a joke.
____________________________
Aqualite is a total disappointment – Stay away!
I deeply regret hiring Aqualite to install the water system in my home. The water softener they installed never worked properly—my water is still yellow, smells bad, and stains everything from sinks to clothes. I have contacted them several times and nothing has been resolved. The system has been a complete waste of money.
To make matters worse, the owner, Riely, simply does not answer the phone. They say he is “always in meetings.” This is no way to run a company, especially when it involves something as essential as water quality.
Save yourself the headache. This company does not deliver on its promises and its customer service is completely disrespectful.