Arborscape Tree preservation LLC

I hired them in 2016 for a project and they rescheduled several times for various reasons. A couple of times they said they would come and never showed up. We had to call several times to get the work done. In their defense, they did add some extra work to make up for the hassle.

These guys ripped me off, they took an $800 down payment back in May 2016 and never came back. They were the target of a lot customer complaints and probably several lawsuits. They were using the down payments to pay their workers to do other schedule projects they did not have money for. They kept rescheduling the work, and after I got a hold of them over a 4our month period, I was told by the one brother they were coming out a particular week, but the North Charleston arborist never came out to look at the trees that were supposed to be cut down and others trimmed. I realized they were never going to come out, and had lied to me. I had to hire another contractor who said the price they quoted was way to low, the $1600 total price was not even enough to cut down one of the trees that I had him cut down. I hope this company is no longer operating, I know they did the same to a Church on Daniel Island, SC. They were highlighted by News 2 investigative report and not doing the work promised for a lot of customers.

Do NOT deal with this company! Communication is ridiculous. Mr. Christmas & his crew will NOT return phone calls & do NOT follow thru with his work! Very rude & hard to deal with. Take my advice & go with somebody else who is professional. Under no circumstances give him money!!

I hired them in May but when I read the contract it said I have a 6 to 8 week wait to take a tree down. When I called them back and left messages no one ever returned my calls. I was told I had to pay a deposit. I am still waiting for this tree to be taken down. Still haven't heard from them.

Would not recommend them. Hired them and paid a retainer. Never heard a word back to schedule the work. After I contacted them, they gave me a date but never showed on that date and never responded to our emails and phone messages.

The finished job took two days and was done well but getting to that point was difficult. Communication about delays was not to my liking because voicemail was always full or no one returned phone calls. Having to pay half the money up front and then having to track them down for job completion was very frustrating.

It was a pleasure dealing with Rob. Made suggestions that would save time and money. I would used him again.

I first gave ATP a bad review,but when they came and done the job they did a great job.The guys really knew what they were doing and they did it well.If they can improve on letting the customer know whats going on this would be a 5 star company.

you may not want to give this contractor any money before the work begins. For some reason they forgot about doing the work. I was told the tree cutting permits would take 3 to 4 weeks. After about six weeks, after I signed the contract, I became concerned since no one from the company called to let me know what was going on. I tried calling the office number and cell phone numbers but no answered and after I left a voice mail requesting a status up date no one returned my call. The only way I got a response was to call Home Advisor and complain. After calling Home Advisor ,the contractor contacted me and scheduled the work within a few days. However when they did show up, the work was excellent and done in a timely manner . The clean up of my property was outstanding. Therefore if you can somehow get them on site they will do excellent work.

Slow getting the stump ground.

Watch the weather(rain) it has a lot to do when you schedule tree cutdowns. Other than that , quality work, clean up, profession crew, and highly recommended.

The contractor showed up slightly late, but did everything promised, he subcontracted the stump and roots grinding and over all everything was done very professionally.

They did an excellent job and did everything they promised.

great job fair price

some difficulty scheduling the work. when completed, very satisfied

They did not come out on the time they were supposed to but after I contacted them they came out the following Saturday.

The 4 man crew from Arborscape took down one large white oak, one pecan and two old Bradford pears. They were respectful of the surrounding neighbors and existing landscaping to keep damage to a minimum. All of the workers were friendly and always willing to answer questions and address my concerns. Would work with them again.

They very prompt and hard working. They followed through on all my request. Excellent job.

was asked if I wanted the stump to be ground, and said yes, only to find out later that it was not included in my price, and it took almost a month and a half to get the work done when I was told 3 weeks

Hard workers, never stopped inspite of the 90 degree plus weather. Reliable and friendly.

They were very good, very professional, and very fast.

Great crew did everything they said they would do. Cleanup was great

Despite having a large truck and chipper available at the time due to breakdown, they stuck by their bid, were very professional and did the work in a timely manner. The owner and crew were wonderful to have around. I will definitely use them again and recommend them to neighbors

Great service, work done as promised. Friendly workers.

Service well done