Impact Overhead Doors

The technician showed up on time for both the estimate and the installation. The replacement door is working perfectly.

David was the only one of the companies that followed up with me after providing bids. He also explained things in the process that helped me make more informed decisions. Impact was the highest quality and customer service of all the other companies. David also worked with my schedule, that did not allow me to be present for the on-site inspection or the actual job and the team he sent for the install did a fantastic job! The whole process start to finish was a week and that had to do more with me and my schedule. I will refer my friends and family to David and the team at Impact without hesitation. Thank you! Tyra

David was quick to respond to my request regarding my garage door and opener. He came over that same day and offered 2 options to fix my concern. After receiving a couple more estimates from other companies, I decided to go with Impact Overhead Doors. The tech, Robert, arrived on time and worked until he was done. He was polite and professional. It turned out that one of the springs came out of the box damaged (beyond his control), so David came out the very next day to replace it and added some door trim that the home builder forgot at no extra cost. Thank you David and Robert!

David was fast and efficient creating a quote, and he was patient as I changed my mind a couple times about color and style. He never tried to upsell or pressure me. The installation went quickly and I am thrilled with the doors! My house has never looked more grown up!

Good follow up.

David was great!

David called me almost right away after putting in a request. He was absolutely amazing. Got here same day and fixed the garage in record speed! Will be using him and this company again when we can move forward with getting a new garage door all together! Best service I’ve received for home related problems ever!

Very good experience. I worked with David. He came out on a Monday to give me a quote and the doors were in on Saturday. I ordered two metal doors with windows and I wanted the windows tented. Impact doors had the doors in stock, installed the windows into the doors on Thursday and out to install on Saturday. Window tent was a special order and would otherwise have delayed delivery, but David was able to have them tented by a specialist on site. I couldn’t be more pleased with the product and service, and I made a new friend in David. Thank you David and Impact Overhead Doors!

Arranged with Angi to have service tech appointment on Tuesday at 11 AM. Company called at 10:55 to say the tech was running late and would be there in 15-30 minutes, he arrived at about 11:15. Diagnosis was that the logic board in the old opener was staring to fail & would require replacement of the opener. In the meantime, he adjusted the closing force to permit the opener working for the time being.

Update: The owner of the "Impact Overhead Doors" stop by today, he wanted to work out the issue that I had previously, he was extremely professional, in fact, his behavior today epitomize the way a professional should behave, I was happy so much that I accepted his revised bid, it was in fact little bit higher than the original but I fully understood why, i.e. I am going with them to convert my Garage from two doors to one door. Work has not started yet, I will wait for the whole project to be done to review again but so far they are 4.5 stars, if all goes OK, I will change it to 5 stars and hopefully not lower than 4.5 stars for my sake. This was on 11/2/2021 The project was to convert my Garage from two doors to single door. The technician stopped by, inspect everything, provided estimate, we negotiated a bit, agreed on the amount, signed the contract, paid 50% down, Technician stopped by two days before the start of the project to inspect something, all was good, day before the start of the project, got a call that they want to go over the project again. City is not approving something and it will cost more... but before they were saying they have done lots of projects like that and they have tons of experience, etc.....in any case, I could not trust them any more, who knows, once the project start they make more demand or something... in one point of conversation, the guy hanged up on me, at that point I said: to heck with them. ONLY good thing that happened is that they indeed gave my 50% down payment money back within a reasonable time... so, hire them at your own risk. I just did not find them as professional.

100% SATISFIED CUSTOMER 5 STAR REVIEW: I wish this review would allow 10 stars. I diligently did my research on selecting a Professional Local Company to convert my single car garage. After serious research, I contracted Impact Overhead Doors, LLC. These professionals delivered on a â SUPERBâ Garage Door Conversion Project! Since our initial phone call the entire project was personally overseen by the owner, Samuel. Samuel provided such professional yet personal service. He was so kind, considerate and reassuring. He kept me abreast of project details and next steps. His company was able to execute an exceptional conversion. Samuel was truly dedicated to fulfilling my high-standard project vision with passion. Samuel personally followed all phases of the project; thus, staying on the jobsite until late evening. Samuelâ s crew was very professional and did an amazing job. I cannot express how pleased and impressed I am with Impact Overhead Doorsâ service. I am a very happy and very satisfied customer; I am so fortunate that I contracted them. Impact Overhead Doors truly provides exceptional customer service and genuinely cares about the customer. Samuel and his crew really executed my project vision. If â EXCEPTIONAL CRAFTSMANSHIP & SUPERB CUSTOMER SERVICEâ are important to you then choose Impact Overhead Doors for your next home project. Jo Ann B.

Experienced, qualified, and very friendly staff.

Very responsive and on time.

They responded quickly to my request for service. They came out the next day. The technician was courteous and very knowledgeable. I highly recommend them.

Came in a timely manner. Friendly and good service.

Very good

They were quick to respond and got the job done before noon on the day I needed them.

David with Impact Overhead Doors provided me with prompt courteous and professional service on my new garage door. He even drove out to give me an estimate on Mothers Day Sunday when I originally called and had it installed 2 days later when he got my requested color sent out a day sooner than expected. HIghly recommend

Very good work. We were very satisfied!

Impact Overhead Doors, LLC did not just fix my current problem, but they made recommendations to update my existing doors with safety features and provided me with an estimate during their visit. I will be scheduling a date for the service updates.

I was happy with the experience and the garage door and garage door opener they installed

Did not arrive at original time because another customer had needed their assistance

They came out to evaluate my situation quickly and were able to do the repairs on my garage the very next day.

David was friendly, professional and extremely efficient. Also, he took the time to educate my wife and I about our garage door and why he recommended the action, we approved him doing, be taken.

Very professional and gave me opinions on how to solve my problem. When I told them price was they gave me an alternative solution that was within my budget. Would highly recommend them.