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Area Access, Inc.

Stairlift Installation and Replacement, Elevator Installation and Replacement,

About us

Since 1983, Area Access has supplied elevators, stairlifts, chairlifts, and wheelchair lifts to Washington DC, Virginia, Maryland, Delaware, and Eastern North Carolina. We have worked on projects like the 2016 Presidential Inaugural Stands, the US Institute of Peace, FBI Headquarters, King's Dominion Amusement Park, and the Jiffy Lube Live Concert Complex. Our three offices, in Manassas, Norfolk, and Richmond, Virginia, have fully-equipped showrooms and a large staff of accessibility professionals. In addition to several lines of home and light commercial Access elevators – including the new Symmetry models – we install vertical and inclined wheelchair lifts, and stair lifts for both straight and curved-rail applications. We carry a full selection of other accessibility products such as scooters, vehicle lifts, powerchairs, and lift chairs. No matter what your mobility need, Area Access can help you reach the solution.

Business highlights

43 years of experience

Memberships & Affiliations

NAEC, NVBIA, AEMA, WCFHBA

Services we offer

Commercial Wheelchair Lifts, Dumbwaitors, Residential Elevators, Stairlifts

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
2.310 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
10%
4
10%
3
0%
2
0%
1
30%

Filter reviews by service

Showing 1-10 of 10 reviews
Chris F.
Apr 2026
1.0
Elevator Installation and Replacement
$51,000
We contracted Area Access Inc., based in Manassas, VA, to install a pneumatic elevator in Washington, DC. The cost of the equipment was approximately $51K, with a similar additional cost for construction and installation. Shortly after installation was completed, the elevator began to fail on a regular basis. As of April 14, 2026, we have required seven (7) separate service calls, none of which have resulted in a permanent resolution. While the elevator may function temporarily after technicians complete a visit, it typically begins malfunctioning again within one to two days. In many instances, Area Access Inc. has charged service fees for issues that appear to stem from a defective product rather than normal wear or user error. Despite multiple service visits, the company has: 1. Failed to identify and correct the root cause of the problem; and 2. Sent technicians who do not appear adequately trained to resolve the underlying issue. Christopher Forberg Executive Director NSDAR

Poonam G.
Mar 2025
1.0
Elevator Installation and Replacement
we got the elevator at cost of $100,000. The service contract is with Area Access. They have been extremely dishonest in adhering to the terms of the maintenance contract. Suggest people not use them at all.

Don L.
Sep 2023
5.0
Stairlift Installation and Replacement
Yes, I recommend this pro
I have a small problem with one of my new chair lifts and they have scheduled a service appointment to correct the problem.

Earl C.
Apr 2019
0.5
Stairlift Installation and Replacement
I hired Scott approximately 2 yrs ago to install a commercial elevator on a property that I own and I have paid them around 80% of the money, I have been trying to get them to come out and finish, they tell me they will be out to finish and they never show up, they keep lying to me
Response from Area Access, Inc.
"I understand Earl's frustration. I agree that it has taken this long and that he has paid us 80%. The problem for us is that we are 95% completed, so we'd love to get this job completed. It's a commercial building and the elevator needs to be tied into the fire suppression system and it needs a specific electrical component. These items are not provided by Area Access. We've tried to work with them to coordinate with the other trades. We stand by willing to help, but feel like due to the fire/sprinkler tie in that our hands are tied on what to do next. Would love to complete and get our final payment."

Sharon T.
Apr 2012
N/A
Yes, I recommend this pro
It was not my lift, it was my smoke detector beeping. The young man at Area Services pointed the problem out for me. I have his number for future references. I really commended him for being honest with me because he could have came out to service a problem that did not exist and charged me the service charge for coming out. I smile to know that there are still honest people that exist in this world and thank Jesus for sending them my way.

Otis H.
Sep 2011
N/A
Yes, I recommend this pro
No Comment

Rosemary G.
Apr 2011
N/A
Stairlift Installation and Replacement
Yes, I recommend this pro
Area Access was professional and thorough. The chairlifts have worked very well. My father loves them. A small problem arose with the operation of one of my two chairlifts. They were out the next day to fix the glitch with little inconvenience on my part. The chairlift is strong and fits my decor well.

Frank K.
Apr 2011
N/A
Stairlift Installation and Replacement
Yes, I recommend this pro
Very helpful for someone who uses a walker.

Betty W.
Mar 2011
N/A
Yes, I recommend this pro
the Co. did a great job.

Serge B.
Aug 2010
4.0
Yes, I recommend this pro
Technician came in time. A bit expensive, but I suppose this is the going rate.
Response from Area Access, Inc.
"we were able to repair their product quickly."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Area Access, Inc. is currently rated 2.3 overall out of 5.

Area Access, Inc. accepts the following forms of payment: CreditCard

Yes, Area Access, Inc. offers free project estimates.

No, Area Access, Inc. does not offer eco-friendly accreditations.

No, Area Access, Inc. does not offer emergency services.

No, Area Access, Inc. does not offer warranties.