
McVay Plumbing Co
About us
McVay Plumbing, Heating and Cooling, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Educated and experienced with the latest knowledge of our trade, is what makes us true professionals in the plumbing, heating and cooling industry. Above all, we are respectful to our customers, their homes and are watchful of our customers interests. Our plumbing professionals are top-notch! McVay is THEE authority when it comes to sewer and drain services and repairs. McVay was the original pioneer of trenchless sewer lining in the area. We continue to utilize the latest technology and processes to improve our services and customer satisfaction. McVay also offers highly professional heating and cooling services. We pride ourselves on being able to repair, install and maintain any type of heating/cooling system and any brand.
Business highlights
Memberships & Affiliations
NASSCO, NASSCO Certified, Better Business Bureau
Services we offer
Drain Clearing, Main Line Camera Inspections, Plumbing backups, Trenchless Sewer Line Repair and Replacement, Water Heaters, including Tankless
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 68% | ||
| 8% | ||
| 4% | ||
| 1% | ||
| 3% |
Filter reviews by service
"Thank you for the outstanding review of the sewer services you received from McVay Plumbing, Heating, Cooling & Electric and for recognizing Brett as an exceptional employee! We will be sure to share you feedback with Brett!"
"Rich we are sorry you are disappointed with how we responded to this situation. Admittedly we were a bit taken aback when another plumbing company was engaged prior to McVay to address any concerns of the work we performed. We contacted you to offer a tech to come out and investigate the issues reported. You had explained that the work McVay performed was already removed by the other plumbing company. Obviously we were not given an opportunity to evaluate or perform any warranty repair. We do not deny that mistakes happen, but we must follow a process to honor warranties provided by our company on our workmanship. We responded in a reasonable timeline, and our options were completely limited by the actions you took with the other plumbing company. The county had inspected your repairs before backfill showing no issues with workmanship. The section of pipe that you refer to holding sewage we offered a solution to you for, but you decided to go with another organization ? which is perfectly fine, but perhaps not relevant to the review. We are disappointed that you did not have a great customer service experience. We did reach out to you to discuss the situation and left you message. While we?re sorry that you?re not going to be using us again, we?ll be ready to take your call if that change"
"Thank you for sharing your feedback! It makes McVay so happy to hear that you were pleased with the electrical service Brian provided. We appreciate you choosing McVay Plumbing, Heating, Cooling & Electric to assist with your electrical issue."
"James, McVay appreciates you sharing your positive feedback regarding the sewer line issue you were having. Please let us know if we can be of any assistance in the future!"
"Matt, thank you for the great review and for noting the awesome service Matt provided to fix your water heater issue!"
"Hi J.K. McVay has always prided ourselves on the expert sewer line repairs and installations we provide to our customers and we appreciate you sharing your feedback!"
"Thank you Karl! McVay appreciates you sharing your experience with McVay Plumbing, Heating, Cooling & Electric's service for your drain problem!"
"Jennifer, McVay thanks you for sharing your detailed experience with the services we provided you! We are always here should you need us!"
"Hi William! McVay is happy to hear how pleased you are with the service we provided to get your cooling system working properly! Let us know if we can help in the future!"
"Wow! Thanks Kathleen, we love hearing from customers that very happy with the service our team has provided! We look forward to serving you in the future!"
"Thomas, McVay appreciates the great review!"
"Vin, McVay appreciates you posting about the wonderful experience you had with McVay's cooling system service and with our technician Zach! Let us know if you need us in the future!"
"Jerry, thank you for the glowing comments! McVay tries very hard to provide exceptional service to our customers and it's nice to hear from happy customers like you!"
"Thank you Marcy! McVay appreciates you sharing your experience!"
"Thanks for the great feedback, Donna!"
"Larry, McVay would like to thank you for sharing your review. Let us know if we can be of any other service in the future."
Licensing
Trade License Number
Trade License Locale
Trade License Expiration
State Contractor License Requirements
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